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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Super buying experience! I worked with Melissa- she was The BEST. I my blouse is beautiful--- l love it.
Historical Emporium is a great site for period-correct costume attire. Some of their products are even on par with outfits capable of being worn outside the stage for other events, in terms of quality. I enjoy using this business for my acting needs.
I can always rely on your staff to help w/ any questions I may have & your garb is always well made & sure to draw compliments. In a nutshell, you rock!
Wrong product sent at first. The real test of an organization! The costs to return the wrong item were paid for -- and the correct item was shipped in close to the minimum possible time. Couldn't be happier. I have 5 other vests and this is the first 'glitch' I have ever had. Well done!
The best is very nice.I recamend buying it one size bigger than you regularly would seems to run a bit small
All of my items look SO MUCH better in real life than on my computer monitor. Forget the fancy Clothing Shops with the occasional different tie or something for the man who wants to look good. Buy from
Historical Emporium. You won't be Sorry.
I'm a first time shopper here and just wanted to say that the service and the quality of the product I ordered were both excellent.
Everything was just what I wanted. The pants I ordered were perfect (just 6" to long), but my wife took care of that with no problem. I would tell anyone that they can depend on your products and service.
Thank you for prompt delivery as well.
I am very please with the product, I'm tall and the skirt quite long. Better long than short.
I was the BEST dressed Victorian gentleman in the play! All commented on how authentic I looked. The women in particular kept glancing my way!
I purchased for my 17 year old grandson and everything was great. We are both very happy and will be purchasing more as wanted. Thank you very much.
Purchased items that would be for my daughters wedding. She was getting married at a historical revolutionary war generals home in Valley Forge area, Pa. I felt it was only fitting to dress with some consideration of period type clothing and it did go rather well with her 1900 era wedding gown. I got many compliments on the attire. Items came on time and well packaged, as I had ordered only 10 days before wedding day. Thanks again for helping me with this special day
Customer service was outstanding. The sales representative was knowledgeable, professional, a very good listener and extremely helpful. The package came intact as she said it would and much sooner than she promised. She delivered more than she promised. We were pleased and very impressed with our purchase the the excellent service.
Our mom/grandmother/great grandmother/great great grandmother looked beautiful and like a queen in her ivory lace bonnet in her casket ( her request).
Heartfelt thanks to that exceptional staff member Marie or Maria. You are simply the best of the best!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members