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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Sizing is very accurate. Love this site easy to get around the website.
Very happy with the final product. However, I wear size 36 jeans and measured as prescribed on the website (with the angle) and measured a 39. I ordered a 40 and that was too small. After sending it back (good customer service) I ended up with a 44 that was perfect. Simply a comment on sizing. Very happy with Final product despite exchange.
The original shipping cost was about $50. Really high for 6 shirts in a beat up box...
It was fabulous and the boots are even better than advertised!
The leather RAF aviator is nice but the goggles are more like something you'd pay $3-5 for in a costume shop not $25. Certainly not functionable...
Called customer service on my purchase because the size I ordered was to big. The lady gave me all the help I needed in returning the order for an exchange for a smaller size. She could not have been any more help in transaction. Returned my item and in a few days received my new order in the correct size. Easy peasy:-)
I'd rate my shopping experience with Historical Emporium six stars but that's not an option. Great selection and perfect suggestions on creating that timeless ensemble. I had a couple questions that required contacting them and they provided personal service to make sure I was completely happy with my purchase. I will definitely shop with them in the future.
Sizing chart was easy to use and accurate. Delivery was faster than I expected. My vest is a great fit and addition to my wardrobe.
I always look to reviews to help me make a decision on buying something now days so my review is excellent product was great delivery was amazing my daughter loves her outfit material that's great Seamstress work on it is fabulous thank you so much
Haven't worn the suit yet, put quite sure it will be a head turner.
Service was great. It arrived very quickly. Thank you.
Excellent co. To deal with, thank you
Top quality belt and holster
Unfortunately I ordered wrong size belt
Sent back for exchange customer service is currently taking care of now
Nice tooling and stitching can not beat the price excellent combo
Great service and clothing!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members