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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The dress ordered is for a special event. Originally it was out of stock. I email and was told when it would be available.
I was please with the communication concerning ordering the dress. I ordered when available, received it when promised.
I placed two separate orders and you kindly shipped them together and refunded part of the shipping cost I had paid for the two orders.
I wasn't sure what to expect from Historical Emporium. I'm very happy to report that Historical Emporium exceeded any expectation I could have had. My product showed up promptly, was packed very nicely, and the whole experience was easy. I can't wait to shop some more!
All products are exactly what I expected and as described on the site.
Thank you.
Easy to order. I really like your stuff but unfortunately usually it's too expensive for me, but I love your sales.
Love Historical Emporium. I've been ordering from them for more than 10 years. However, my biggest complaint is with the products particularly the vest buttons. The vest buttons are so poorly sewn on that I loose at least one button on every vest I purchase. It's frustrating.
We have never had a bad transaction. If something doesn't fit we try again! It's always worked out fine, and the products are just what we need. Keep up the good work, and I love the Email updates and reminders...
Historical emporium is a great place to shop for clothes from yesteryear. My order arrived super fast. My hat was exactly what I wanted and is of excellent quality. I highly recommend this company for any of your yesteryear clothing needs.
Oh my gosh, I wish I could order everything from you all because it comes so fast, I can count on you.
Great product and well designed. I received many compliments when wearing the jacket at our daughter's wedding. AWESOME service and delivery. Highly recommended.
Good quality products. Sizing is correct. I have bought several outfits from you and love them all. I get lots of compliments at our cowboy mounted shooting events. I have recommended your site to all my friends.
Good I will order again in the future.
I am very pleased with my Gibson Girl Blouse. The quality is excellent and the time frame in delivery was exceptional. They lived up to every thing they said the company would do. It was my first time with on line shopping and would highly recommend Historical Emporium to others.
Quick delivery was a must, and you came through where other vendors could not. I feel the product was overpriced, however.
I ordered a blouse which turned out to be too small. I emailed you and was allowed to order a replacement which arrived in time to wear it with my skirt to an event.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members