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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Excellent experience. Great product delivered quickly.
I have used them before on many occasions and I have no complaints.
Thanks for everything that you do.
Ordered a puff tie for my sons wedding got it in two days and it was just what I wanted couldn't be happier
Service and delivery were excellent - no problems.
The service was great. The only issue was that our local post office never left us a notice that it had arrived. Historical Emporium customer service was able to tell us when it was shipped and when it had arrived at the post office.
The customer service was great. Initially the shirt was too big, I sent it back and got the right one in two days. I was amazed.
The vest that I ordered was well made and the fabric was what I hoped it would be. Very nice.
I always like what is offered to me that I can use that is of a period interest.
Trousers didn't fit obese husband but HE accepted them back with no question. Sent refund the same day! I'll be back..
Love this place
The dress is beautiful nice fit, comfortable.
I had a small issue with this holster not fitting well. When you have a RUGER 7.5 ".44 Magnum attached and when everybody is loaded with weight the belt has to fit correctly. I asked for help to replace the
Holster and within a few days I received its replacement and I fell in love with it all. The weight is over 48 ounces. Well done!
That holster was perfect, love it!
We were very happy with both the quality of the items we ordered and the speed in which we received them! Thank you!
Since no personal checks are accepted, I had to purchase a money order (resting the old credit card). Hence, it took a few more days to get the process rolling, but the delivery was still fast.
I enjoyed every aspect of shopping at Historical Emporium. I loved the full outfits to choose from, the huge selection, the fast delivery, and the customer pictures (really helpful!). Everything about my shopping experience here was great. Thank you!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members