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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Order a coat for my wife and it was small, called and sent it back they sent another this one fix perfectly!
Your coat sizes run one size smaller. I ordered a coat the same size as another coat I bought from another source (before I found your site) and yours is smaller. Fits a little snug. Also I w a need to buy a string tie about 33 to 34 inches long untied and y'all don't carry any.
I can describe my experience with historical emporium in one word; EXCELLENT! If others offered the same quality of products and customer service as does historical emporium, then you could go anywhere. BUT THEY DON'T. So why bother looking elsewhere.
Product is exactly as described and delivery was much quicker than expected! Highly recommend them for all your western needs, I will definitely be back.
I called Historicalemporium regarding some boots that were a special order. They wouldn't have arrived here in time for the event that I was to participate in, so I choose a different style that was already in stock. Noel was very helpful and truthful which is very hard to find these days. You guys definitely have my business for as long as I need time period clothing.
The Victorian skirt is better than expected. Heavy fabric, well made and sized right.
It was beyond my expectations.
The service was wonderful. The item was well packed, no damage. It came quickly and fit well. I thought the communication with your website was easy.
Excellent well made vests just what I was looking for.
These pants are exactly what I needed for a costume themed party I'm attending. They come with a unfinished hem, which is a great feature. I'm over 6-foot tall and slim, rarely can I find pants that fit in the waist and allow for tailoring the length.
Wonderfull Products I have bought a lot of clothes from this shop as I am a fan of the bye gone days. I am very happy With this super shop my favourite Place to dream.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members