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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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SUPER!
Great stuff.! Good experience
I received my order faster than I expected. I was very impressed with the quality of the products! Will use this company, again.
I love my canvas pants and suspenders! And they fit perfectly after washing & drying.
Overall experience- just great with customer service, order processing, delivery time and returns. Pleased with clothing styles and quality of products. Determining correct size of clothes to order has been difficult; sizing charts are not accurate for every clothing item (and yes, I measured and remeasured!). Recommend this company if this is your style of clothing for costume or every day wear.
Excellent products. I will always check this store
This was my first time ordering, and I was shocked at how quickly the vest arrived. It was a perfect fit and exactly as described and pictured. Very pleased.
I have placed several orders in the past and have always been pleased. This time was no exception.
I don't usually write reviews, but I have to say the quality of the clothing and the speed of service will keep me as a customer and I will let others know as well.
I have been very satisfied with the first item purchased for the year 1897. Fit perfectly! Thank you!
Your company is a great find!
Great quality, quick shipping. Overall completely satisfied. We will be return customers. Sizes fit as expected.
I love working with the Historical Emporium folks. They are helpful, friendly and efficient. They are always coming out with new products so I like getting their regular emails.
I was pleased with the prompt delivery. When I realized the vest was too large, I immediately returned it for exchange for the proper size. Processing the exchange was fairly quick and easy. My only concern was that the only communication I had about the exchange was notice that the replacement had been shipped.
Great product and superb service, as always.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members