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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Customer service was top notch. The product was nicely made and fabric is quality for the price. My only issues are the black color in the pants I ordered were slightly lighter than the matching vest. Also, the pants went on sale three days after receiving my order.
Very fast shipping, fair pricing. Will recommend to friends and very likely to purchase from your company again.
Beautiful top. I think it may run a little small, of course I may be fatter than I thought. Ha ha!
Fantastic company, lovely products, easy to deal with!
Ties are great. I have had a lot of comments on them.
Great vest. Fits as I like. Picture was a good representation. Vest was a special order item that was supposed to require more time than it took. Never a problem for me to get something sooner than expected. Bravo
I am a year 'round 24/7 Real bearded Santa and I wanted an extra "Santa Vest" for my casual Santa wear. This one does the job, nicely. I am now also considering an additional vest in another holiday color, to expand the wardrobe. It was easy to order, the products arrived on time and the fit was just as I expected, but the vest felt even more comfortable, the first time I donned it. I was also pleased that this quality product was made in the USA.
My orders have all came faster than I thought and all the products I have ordered are really good and I am very happy with them all.
Love the shirt, better than I hoped.
Great Quality, true to time period good fit and assembly with all Items I purcased
As someone who had an outfit that was used in my wedding I got in 2 different orders the items I needed to convert my western outfit into a 1860's outfit to portray President Jefferson Davis. Now since the first reenactment I'm receiving request to be in more and festivals for local Historical Society's in the surrounding counties. Thank you for your products and selections
Hi my experience with you was a pleasant one just ilke the last time i bought something thanks
I love historical emporium. Everything I've ever bought has been exactly as shown and the service is fast.
Thank you so very much for providing such wonderful service! The person/people I spoke with over the phone were so very kind and understanding. I was thoroughly impressed with all of the (emailing and phone) service I received. Keep up the fantastic work! And I definitely plan on buying from you again in the future!
Thanks again!
Jen
The website guided me to the vest I wanted. The information is clear and complete, allowing me to choose the item I wanted.
I emailed with a question about a future purchase and received prompt, detailed information.
A wonderful experience!
Excellent will use you for further purchases soon!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members