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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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I was very pleased with the quality of the merchandise and the speed of shipping.
Excellent! Will definitely buy from again!
My question was answered quickly. The shipping was unbelievably fast: two days from California to Buffalo. I could not have asked for better service.
Loved it.
I originally measured my waist at 40" for the Callahan pants.
The pants were super huge so I ordered 38, though they fit I still need suspenders to keep them from falling to my knees but I kept them since they will be part of my fencing uniform and i need room for lunges.
I will order another pair at 36" and hope they will be just right for wearing and lunging
I don't think this sizing issue is unique to them as I measure 40" but I always buy my Levis jeans at 34"
Don't be fooled by the sizing chart just order your normal jean size and you should be ok.
If i'm wrong they do exchange them quickly. From CA to NY in just a few days!
I recommend this company their product is top notch
Great quality and selection.
The items that I purchased were exactly what I was looking for.
While I would always prefer to pay less for anything. The quality was well above expected and the prompt and efficient order service was exceptional
Perfect fit...Very Happy!
I had to return the shirt for a larger size.
The return process was easy enough, I wish you would've paid shipping at least one way for my return/exchange. This is my only complaint.
This was my first time using your site and I was very impressed at the amount of products that I had to choose from.And I received my order and I felt like a kid on Christmas. Thank you
Wonderful store love your things
Excellent shirt. Arrived promptly. Fit is baggy but that is what was expected.
The historical style is exactly what's needed in comparison to today we're all clothes look the same
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.