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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I received high-quality goods, all of which fit well thanks to accurate fitting guides. They were shipped on time and I received useful updates on the shipping schedule. I would like to see a fuller line of plus-size ladies outfits, as well as underclothes, such as petticoats and crinolines.
All items arrived quickly, jacket ordered too large, exchange was easy, reshipped quickly.
Items were bought during sale, and were at a fair price
Great products, fantastic delivery time!
Awesome! Items were processed and delivered promptly. The spirit gum leaked in it's own bag. I contacted the company and they immediately sent me a replacement bottle. No hassle!
I am a serious reenactor so most of my historical clothing is bespoke and hand stitched. I also volunteer at a museum where I sometimes need readily available quality costuming from a reliable source. Historical EMporium fits that bill for me.
The 2 Piece Tailcoat Tuxedo fit perfectly. The pants are adjustable, so getting the size that went with the jacket size worked for me. The Baker City Silk Vest is also adjustable, so you can snug it up to the size you need. The pants with the Tailcoat Tuxedo do not have buttons for suspenders. If you want those with these pants you have to sew them on yourself. Everything I purchased including the Excelsior Dress Shirt, Ascot ant Tie Tack are of excellent quality. Very pleased with everything. Will definitely return when I have more authentic period clothing needs.
The shirt was of good quality materials and well made. Excellent value.
Ordered for a Harlem Nights theme my friend and I attended and everything was great! The quality of merchandise was excellent I'd definitely recommend ordering from here!
Needed interpretative/costume attire for a special event in a historic village. Quality of the clothing exceeded expectation. Delivery arrived earlier than expected. Had to return one item due to my ordering the incorrect size, and process was easy and new product delivered quickly enough to meet my short time frame.
Very pleased with everything aspect of the shopping experience and the merchandise. Will recommend to others and use again.
Excellent customer service. I have never had an issue with returns and refunds. You have to follow the policy and it works.
Not as happy with this hat as I am with others that I have bought from you folks.
Superior product and amazingly fast delivery time! Each and every item I've purchased from you fine folks has been top notch! The remarks I've received when smartly attired in your fine wares are always wonderful.
This was my first order. I had no idea of what to expect. The merchandise I ordered was described accurately. There was a sizing issue that was corrected immediately. I will definitely be placing more orders to complete my persona.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members