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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Fast service over the phone, everything arrived as ordered and was a really high quality - I needed to perform at a special event and the shirts were really well made and arrived earlier than expected. I will return one piece as it did not work for me but so far the return policy has been very easy.
I ordered a Bib Shirt to complete my outfit for Halloween. I ride for a cattle rancher in Eastern Idaho, so chaps, boots and spurs were already available but I didn't want to wear 'just any ole shirt'. Party goers all commented on how the shirt completed the outfit. Thanks and I'm sure I'll be back.
Very pleased with all transactions!
IMPECABLE...!
I was very pleased with the selections and sizes of the products. Delivery was outstanding. The quailty is top notch
I am a repeat customer. Everything that I have purchased has been great!
Overall, I was very happy with my shopping experience at Historical Emporium. I have already recommended it to friends and family for their period clothing needs.
The staff was extremely helpful & patient with me and all my questions. Then they made sure I received the items in short order!
My daughter was married and it was a Victorian wedding. The vest and tie were great and looked great as well. The vest was to small contacted them to return and replace with a larger size. No hassle exchange. Thank you.
The prices are a bit high. And I have trouble finding things for my middle school age son. But my husband love the cloths. Very authentic.
As usual quick delivery and excellent price.
I was nervous ordering without actually seeing the items. But no worries.
The trousers I ordered are top of the line! I was also nervous about the sizing. But if you follow the directions you wont be disappointed. My grandsons wear different sizes but the directions say to go by the upper waist measurement only. So I did exactly that.
One grandson wears a 34' in pants, but that is not what you should order. Because he actually measured 36' three inches about his waist. So I ordered a 36. They fit him perfectly!
Another one wore at 34 in pants too, but measured 38' three inches above his waist. Again perfect fit! These trousers have a few inches of ease built into them, just like ever other pair of pants. Which you will need if you plan to walk sit or bend. So do not order you normally size. Order your measured size three inches above the waist for a comfortable fit.
These trousers are the best I've come across. They are extremely well made and will last a life time for civil war reenacting. The only thing I have to do is remove the sewn on tag on the back. I also order suspenders. They were perfect as well!
Another nicely made shirt to add to my costume collection. I changed out the buttons and it's great. Wish the sleeves were another inch longer and the shirt tales several inches longer for tucking in and staying. I did plan on wearing this with the top button done up, it's way to tight for that. Oh well, it looks like a collar when you turn it down just right.
Real pleasure doing business with, I ordered left handed holster when I should of ordered right was really easy do get exchanges.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members