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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Absolutely fantastic!
Very nice vest.Extremely fast delivery. Very courteous personnel on the phone. I highly recommend this company for your historic clothing needs.
I received my new had promptly and it was well protected in its box. It came in perfect condition. And I love it!
Every aspect of this purchase was fantastic! Thank you!
I am for the most part very happy with the purchase. However one thing bugs me. I ordered the suit in 42 regular. The suit arrived and the coat tag said 42, with a small round hole, the same height as the number 42, punched in the tag. The same was true for the pants. I figured it out when I put the coat on.The sleeves are about an inch past my wrist, and the coat length is a little past my knuckels. The pant leg, while they do come unhemmed, was still over a foot past my heel.
I needed the outfit soon, so my seamstress fixed things up as far as the pants are concerned. The coat does not look that bad. I received a few comments about how the coats back then must have been worn longer then we do today.
But things went well, and the longer I wore the suit, the more confidant I became with its looks. Lots of good comments.
Excellent service and rapid delievery
We received the order in 6 days which is excellent as we live in Sydney, Australia! Got exactly what we ordered. The quality is excellent and the fit is perfect. Couldn't ask for any better. Thank you once again.
Tailcoat, fall trousers, vest, and top hat were well made, attractive, and sized to match the descriptions. Quite happy with the result.
Very high quality product, very helpful staff guides and advises you through the process. Very happy with the experience.
Beautiful item, very good fabric and finishes.
Any items you decide to get here are definitely worth it. The shipping was really fast, about two days, I was very pleased with my overall experience with Historical Emporium.
Great selection. Easy ordering. Surprisingly fast delivery. Products as advertised. Happy customer.
Package well, the leather vest seem like good quality but surprised that it was not all leather. Based on the cost it should have been but I missed the full description. The other Items purchase well worth the cost. The customer service agent Nole was very helpful and represented your company very well.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members