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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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These guys are great.
Customer service staff is truly interested/ dedicated to serving their customers!
This is a quick, relatively inexpensive way to get period attire, and the quality is good, at least on the men's wear.
This is the place to shop for you period dress or even to get great daily wear; my brother in law wore his Frock coat to work and was ask where he got it and how great it looked. I am looking forward to wearring mine, and wear my Spats every chance I get.
Check out thier web site for photo of my wife and I in dress for $#*!ens with our purchases from Historic Emporium.
I am a professional Santa and am always on the lookout for good looking accessories. I found your sight by accident while looking for a new period dress shirt. Now when I get an idea you are my first stop and in most cases my last. I do wish you sold larger pants and jackets so I could make an entire costume but I will be happy with what you do have I can't find the quality anywhere else and I recommend you to all the other Santa's I know and local theater people.
Great quality, prices and service. What more can you ask for?!
I was looking for this item for a long time. When I saw your Company carried it I was eager to purchase it. It was delivered timely, opposed to other companies I had researched. The item was just as stated on the website and I was very pleased as to the color and quality of it! I will gladly purchase other items from your company.
We found exactly what we wanted and weren't disappointed!
Excellent quality and affordable prices - and always fast shipping!
Shipping and communication were both excellent. I had to return my item due to a sizing issue, mine, received an email to advise that my item had been delivered to them. New item was shipped within a few days.
The service was great. Recd before we expected and we were able to use for our first tour of a Historical home. Product as great quality.
I am still waiting on 2 more vest. The very first order I made. I Did Not like the quality of the fabric used on my first purchase. The vests that I received in my 2nd order I liked very much. When I asked the customer service rep about the quality of the first vest she said just to return it if I didn't like it. She did not offer to share my opinion with anyone just to return it.
Astonishingly fast delivery of the gun. It looks good on a shelf, which was what I wanted. It is not, however, accurately described so far as function goes. It does definitely not operate as a real Peacemaker does, as Denix has led you to believe it does. It still lets me display a replica while my authentic Peacemaker stays secure in my gun safe. I'm happy with it.
LOVED the vest. The fabric quality is first rate and the sewing quality is too.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members