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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I am very pleased with the Gambler hat that I ordered from you
Prompt exchange service, when needed. I've had a great experience with this company! Jc
I was looking for a vest with a lapel and I discovered your site. Excellent craftsmanship and great fit...we'll be doing business again.
Delighted to receive my purchases quickly and the quality of the fabric is above what I had expected. I love the large selection and great historical information. After washing my garments I am just as happy with the feel and quality of construction. Well done!
Good quality products, reasonable prices
Fast delivery
One of my "Go To' places for men's Victorian Clothing.
I was genuinely surprised at the quality of the product I ordered (Fitzwilliam Wool Vest). I received it earlier than I had expected. With the great price of the item I expected a decent "costume like" piece of clothing, however, upon opening the box and examining the product, I was pleased and surprised to have my expectations exceeded. This is a "fine" and "well constructed" piece of clothing. I was concerned with the fit but that also was perfect for me. I am anxious to place my next order for the Buchanan Vest - Navy. Well done, Historical Emporium (historicalemporium.com).
I spent a lot of money, and was happy to do it, because of the excellent service I got and the product was exactly what I expected plus.
Service was great, hat was nice but not a real quality item for the price,but was OK
1st time customer and won't be the last.
Good quality product. I would recommend to others. Will be ordering more in the future.
Xmas present so we haven't yet seen it but arrived faster than expected,thank you.
I am very satisfied with my purchase even though I had to return some items for an exchange, everything was handled fast and easy.
There is nothing more than I can really say about The Emporium. It's clothing line is beyond fantastic. When it comes to their products no other company compares. They offer absolute top notch quality as well unique style and character unmatched anywhere else on the market. Honestly they could sell their product for three times as much and no one should complain. But they're affordable prices makes it that much more enjoyable purchasing from them. The items are always shipped in a box and packaged securely. When it comes to their clothing line and customer service I've yet to be disappointed. They should expect long-term patronage from me. I thank you so much Emporium for the great service and products that you provide.
Easy ordering, prompt shipping.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members