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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I love this store. I recommend it all the time!
I love Historical Emporium for authentic reproduction period clothing. And I am happy with the quality of the workmanship of the clothing. They ship fast too. So if your going to a Themed event, this is the site to buy your clothes. They always put a signed card in your order from their employees, which is a nice thing to do.
Great products and dynamic service
Great service and fast delivery
Needed Duster for costume - was unsure on what size to order, so sent request for clarification.
Received answer later the same day.
Product was promptly shipped, arrived ahead of my expectations and then was misplaced by apartment complex personnel.
Contacted HE for help and they very quickly helped with delivery status and proof. Not only that, but they asked to contacted if additional help would be required.
Very pleased with all aspects of costumer service.
I gave high ratings due to the fact that I ordered the product during the Thanksgiving week rush. The offices were closed most of the week but when opening, they contacted me quickly to answer questions and I received the product within 5 days of ordering. Only issue was that I did not receive a confirmation email and therefore could not track the order or check the status. All was resolved!
Very quick on the shipping and on getting my return processed. I really appreciate it. I got a lot of compliments on the other one I purchased in white. Very quality, thanks again
Overall this was an excellent experience-customer service, the purchasing experience, to delivery.
Quality of product was perfect. Arrived faster than i thought it would. Recived email of every step of ordering and shipping.
Wore it with an over skirt to Mrs. Fizziwig's Christmas Dinner. Was a smashing success! Thank you
Very nice.
You guys are the best.
I found the service easy and without hassel. The product was exactly what I expected and met my needs. I would order from you again and will in the future check to see what you have to offer.
Outstanding canvas trousers. I used to wear them for special occasions, now I wear them everyday.
Very satisfied with this product was delivered on time. This is one of the few places where I can fine the plus sizes I need
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members