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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was purchasing the item for a friend in the US. From what i have heard they loved it. I paid for it using sterling so there was a little confusion over the exchange £-$ but staff quickly resolved this issue and it was delivered on time. If they send me any images wearing it I will forward them to you.
Noel was extremely helpful...my production ofnXmas Carol in Pittsburgh looks great...and has many of your items it.
Great products; quick delivery; i wish there were more discounts and sales. I own 6 shirts and a beautiful vest. You guys rock.
Quality product reasonably priced shipped and received in a timely manner thank you
I attended a Christmas open house for the Swiss Cummunity Historical Society. The house was built in 1843 and has been restored to the period. We dress to the period and do projects for visitors to veiw for the day. I ordered a pair of black canvas work pants and they worked out perfect for the occasion.
Great to do business with.
I love my boots I received in the mail. The event I participated in I had to wear a Victorian dress and the boots matched perfectly. I had to stand all day in them and believe it or not they were quite comfortable. Thank you
Everything in this order was better than expected and sized properly. The advice shared in item descriptions guided me to choose correctly each time.
Thanks again for coming through in perfect time.
Everything was good
Provided a quality product I could not find anywhere else. Customer service was extremely helpful. I am so glad this Emporium exist.
Customer service was great, if a bit slow. However, they made every effort to make up for any issues from the delay. My only complaint is that some of the sizing/measurement info on certain items needs to be revisited. A few items came in larger than expected when following the sizing guides. Also, beware of some overpricing. Some items can be attained elsewhere at slightly lower prices. Overall though, good place to get the style of items they provide.
Excellent service and help received from customer service! Great products. Fit was as described. Definitely will shop with you again!
Purchased vest, 5 days later on sale for 25% less, I requested a credit, they promptly issue.
WOW, awesome service
This is as it s/be.
Looking at getting the 'red' vest silk vest next...
Always wanted a Newsboy cap,had one years ago in England and got lost in the passing of time.Now have a better one than before.Just right, fit is perfect look is great.Whats left to say,well done chaps!
Shipment was extremely fast and arrived on time.
Two orders, both were handled very professonaly, the product is exactly what I was looking for. I'll be shopping with you again.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members