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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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Great
Outstanding quality, price, and service! Absolutely fantastic product line and website!
The attires are a perfect touch for a historical themed wedding and/or event. The groom and his best men loved there suits and were comfortable in them. The quality is also wonderful as it looks as if ones steps back in them with the clothing and accessories that are offered through the site. The prices are also in par with the quality and delivery time perfect. A thank you to all whom are involved in the making of such wonderful historical pieces.
This site is set very well. I find the most handy part is the easy access to sizing charts witch are well layed out. Good work team, a job well done.
My transaction with them was perfect. Easy to order, fast delivery, and a quality product! I'm outfitting a stunt dummy and he's changing from a Canadian Voyageur to a Cowboy Sheriff and he is also pleased with his gun, holster and all.
Product quality is superb and matches the sellers item description. Order was received complete in a very short time. Overall good site to do business with.
Customer service made shopping easy and pain-free. I will highly recommend HE to friends in the future.
Excellent. Had a proble, whichnwas my fault. It was handled with courtesy and professionalism.
The customer service reps that I had the pleasure of speaking with were very professional and knowledgeable. Had a size issue on one item but it was my mistake. Returned it and ordered the correct size with no problems or issues. I am very satisfied with everything I purchased and will be a repeat customer! Highly recommend buying hard to find items from this company. Their selection of old west clothing and merchandise is excellent at a very fair price!
Tis me number one hat. Jp
The inverness coat is one size fits all, and up to a point this is fine, but if I had a size choice it would have been tor a less voluminous cut, for as a 40 chest man it tends to be too full and a too long also
Have had comments from people asking where I purchased the coat and vest. Both items are exceptional. I will purchase other items in the future.
Once I learned how to place my orders it was easy to find and buy the items I like.
I was very pleased with the service. I had ordered the wrong size holster, it was my mistake. I shipped it back they credited my visa card. I ordered the right size, and it was shipped very promptly. I think it got here in 3 days standard mail. Very happy holster is awesome thank you historicalemporium.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members