Historical Emporium
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Historical EmporiumReviews 11,100

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

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2 reviews

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Allen J.
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January 19, 2018

Date of experience: January 19, 2018
Dennis T.
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Have ordered several items recently
January 19, 2018

Have ordered several items recently. Each item was shipped in a expeditious manner. Upon receipt the items were exactly as advertised, and the quality of the items was actually higher than expected. Look forward to continuing shopping here in the future.

Date of experience: January 19, 2018
Paul B.
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First, I want to thank you for the exceptional customer service and product. If you check my sales history you will find this was my first order. I took your advice on picking the correct size but the first belt was too small, then too large. Your phone staff were very helpful with the return and shipping the correct size. I am very happy with the quality of your people and product and I will purchase from you again. Thanks!

Date of experience: January 19, 2018
Rose P.
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January 18, 2018

Date of experience: January 18, 2018
Jim B.
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This vest exceeded my expectations in every way
January 18, 2018

This vest exceeded my expectations in every way. Very high quality. Many compliments every time I wear it. Great service. Super fast shipping.

Date of experience: January 18, 2018
Crossdrawjohn B.
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Called asking when a size (XXL) was going to be available in the shirt I was interested in. The customer service person was very helpful and pleasant to speak with. She was well informed and had the size info very quickly. She told me she would put me on a E-mail list and when the size I wanted came in she would let me know. And she did, and I bought the shirt I wanted. Very impressed..

Date of experience: January 18, 2018
Larry O.
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January 18, 2018

Date of experience: January 18, 2018
Johan c.
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I wish you made a Confederate frok coat with the gold striping on the sleaves.
But the products you make are great fit well, and that means a lot to me. I am a big guy and I can't hardly find clothes to fit me. You products are high quality made.
I will purchase from you in the future.

Date of experience: January 18, 2018
Hugh C.
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Love this business, great customer
January 18, 2018

Love this business, great customer. Service and people. Product as advertised, fits as expected, looks great, shipped promptly.

Date of experience: January 18, 2018
nico D.
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Completely satisfied, thank you...
January 18, 2018

Completely satisfied, thank you...

Date of experience: January 18, 2018
Paul T.
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Real good looking holster fit my 357Ruger black hawk perfectly. I look like gun smoke.

Date of experience: January 18, 2018
Car H.
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I'll always not be happy with the price, but love doing business with you guys.

Date of experience: January 18, 2018
Marina M.
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The purchasing and delivery was better than I thought but the item was over priced. For the price of the blouse only and no skirt it was to pricey. Do you have ever have any sales or discounts? I might order again if there are sales on some the items.

Date of experience: January 18, 2018
Mike C.
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On two occasions over the past year or so, I put off ordering what I needed until the last minute. In spite of that, I received my order in plenty of time, with very little stress, and on both occasions, the young ladies who took my order were totally charming and accommodating in every way. I look forward to ordering from you again soon!
I am quite impressed with the quality of your service and personnel. Thank you.

Date of experience: January 18, 2018
Chris C.
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Fits perfectly and will break in nicely!
January 18, 2018

Fits perfectly and will break in nicely!

Date of experience: January 18, 2018
Raymond A.
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There is no other place that provides the distinctive style and magnificent quality.

Date of experience: January 18, 2018
Big M.
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Love the cut and feel of this vest!
January 18, 2018

Love the cut and feel of this vest! Very handsome vest sharp and well fitting! Great value for the price and have received multiple compliments the first day I wore it out. Well done!

Date of experience: January 18, 2018
Jack M.
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January 18, 2018

Date of experience: January 18, 2018
Robuk C.
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I was delighted with the product, price and service received. Only took 3 days to get from San Francisco to the Customs House at Heathrow Airport, UK. As usual, postal service from there is appalling but the product worth waiting for.

Date of experience: January 18, 2018
Michelle R.
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This is the best kept secret place
January 18, 2018

This is the best kept secret place. I was brought in by a friend and my husband is so proud to wear his shirts. Thank you for your quick response to my order.

Date of experience: January 18, 2018

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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