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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Iam returing your coat because it is Coming apart at the seam in back. Looks like the taylor ran out of thread and never noticed. I will be shipping rhe coat back.
Thank you
I live on a ranch in Arizona so a good durable vest is a practical necessity. I glad to say that the all canvas work vest meets all my criteria. Keep up the good work Historical Emporium. Your customer service is bar-none. Thanks.
I spoke with customer service before I ordered my suit and it was exactly as she described. Very satisfied and will order from this company again.
Look, the star nice as I imagine it, the shirt armbands also, real authentic historical look. The Bib shirt made in USA, the material nice, the color tone good looking, the buttons cool, the shirt shape is rather square, erases your shoulders, take a look at John Wayne's shirt, is more like a regular shirt plus the Bib. The one I bought must be used inside of the trousers at all times, otherwise it looks more like a pregnancy shirt plus the Bib, that's not the way most guys want to look like, believe you me. The overall buying experience was uncomplicated and good, I'll come back for more.
Very nice
I love my skirts, I have brought four. I get many compliments on them, they are my favorites.
I am very happy with the quality of the six-shooter belt-holster. It fits well and holds the bullets snugly. Historical Emporium shipped very quickly. So quickly, I was surprised when it arrived.
I am a Boston-based costume designer and often purchase costume pieces from you guys. The overall quality is excellent and I appreciate that many of your products are 100% cotton and thus easily dyable.
Great products. I bought a shirt for myself and some Victorian shoes for the wife. Very nice. Recommend
Real good customer service and great return/exchange policy for hats.
They corrected the delivery address promptly and delivered ahead of schedule. I wear my red skirt to Native American Lobby Day, Women's March & No LNG events here in Tacoma WA. It's been rained on and hasn't run, faded or shrunk. I am very pleased with product and customer service.
My husband loves the vest, and your staff made my shopping experience so pleasant and positive! I received rapid, direct responses to each of my queries, and the package arrived even faster than estimated.
I have ordered multiple items from HE multiple times and each time I am impressed with the fast turn around time! Their customer support team is great and has answered every question I have had. The return/exchange process is simple and hassle free. This is a great company!
I had to return the item for a different size and I was informed that it was received and the replacement was shipped very quickly. I was also very pleased with the quality of the item
Hat was very well made.Size was a tad big,sits to low on my head.next size smaller would have been to small.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members