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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Needed some verification before order could be sent, seems like overkill and was the only downside to a perfect experience. Product was very good quality
I love your store! Excellent quality well made items. I ordered the wrong size pants so I returned for an exchange. The web site made it very simple to print out a return form. I will definitely be shopping here again.
Excellent service! Fast delivery!
My purchases were exactly how they were represented on the website. Very satisfied.
Fast and friendly service. Products are excellent quality and very fairly priced. Will continue to do due business with Historical Emporium!
The product was just what was advertised and the delivery was quick.
The experience and customer service were great. I emailed a question and they got back to me right away. The product is well priced and of good quality. I am happy their is a website like this where you can get classic clothing hard to find in men's shops.
I've always had excellent service with Historical emporium, my order was processed and shipped within just a few days. I like their products and the prices are very reasonable.
Thank you for your excellent customer service and more specifically, for the professionalism and courtesy extended to me by Noel of your business. I recently contacted Historical Emporium and had the pleasure of speaking with Noel. I was impressed with the level of personal concern Noel showed me and it was clearly genuine good customer service. The speed of your deliveries also pleased me a lot. Both holsters are beautiful and great quality. I've already recommended you guys to friends and family and I hope to be a customer again too.
Really surprise on the quality of the pants. Much more substantially made than I though they would be. I was afraid they would feel like a costume, but they are really fine dress pants.
Good quality and great fit
Not just a costume shop. Surprisingly high quality products that can be lived in. Excellent customer service and quick delivery.
I look forward to a continuing shopping experience.
I am completely satisfied with all my purchases. Keep up the good work
Excellent quality. Vast selection of attire.
I purchased a 357 holster with a belt. The instructions on how to measure the correct size to but where excellent. The belt was shipped from the west coast to my home in Buffalo Ny. It arrived well rapped & in excellent condition within an a few days. I am very pleased with my purchase & may buy another belt & holster set from Historical Emporium.
Good products.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members