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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was pleasantly surprised that my shipping cost was recalculated and money refunded automatically.
The service was quick and efficient. Was very pleased. Calls were returned and answered all questions. I'm also very pleased with the quality of items however just a bit overly priced. Maybe try running more promotions or sales.
Shipping faster than expected. Shipping cost reasonable.
Greetings
Was looking for the unique holster for my gun for a long time. And finally stumbled on to your company s website. Found the perfect specimen, ordered and received. Turned out to be the perfect fit and was exactly as described on your site. Hope soon I need something else your co sells as I know I will not be disappointed and will receive exactly what I order. Thanx again. Your co is the definition of what they call Made in America, Quality, pride, satisfaction, confidence in purchase and service.
The best+++++++++++++++++++++++++++++++++++++
Looking for something from the old west look no further this is the place. This is my second order and just what i wanted.
Needed some advice re fit. Information was timely and accurate and garments fit my husband well.
Good
I have no issues at all with everything,my shopping expierience with Historical Emporium was the best.
The boots I ordered came exactly on time and I was amazed at the quality. I love them.
Paid a little bit more than I wanted for shipping but it was a last minute purchase and well worth it. Quality was great & my husband got many compliments off of the western bow tie. Thank you for getting it there! It made his entire outfit!
Product descriptions were accurate and very helpful. Photos need to be more accurate & lighter for darker fabrics. Timely shipment and delivery. Great styles and selections on vests.
Fast shipping nice product
We were extremely pleased with our purchases for both myself and my wife, Lorraine. Our clothes were a real success at a 'Old West' wedding last weekend.
A local dressmaker, who made minor adjustments, was extremely impressed with the quality of the clothing and the price - she said should would not be able to price-match!
Will certainly purchase more clothing, although we have to wait until the $US and $AU are a good exchange rate.
Amazingly fast shipping. Product couldn't have been better. Ready for the big screen.
My overall experience with Historical Emporium has been great. The quality of the items is top notch and the speed of delivery was amazing. I'm a lot less likely to make my own items now, because overall it costs less and is much more convenient to buy from them!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members