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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Price points r high.
Plus u charge for shipping...
Both for purchases and returns...
I feel if you spend $100 you should get free shipping.
Thanks
Craig Pro
Great products excellent customer service would highly recommend this company c
The pinstripe outfit didn't look like was pictured. The pinstripes especially were larger lines than I anticipated.
It was great. I needed to do an exchange because I had ordered a size too big. This was the easiest exchange I've ever done! They were great to work with and I will be ordering again from them soon!
The Flapper Shoe I ordered were mailed on
Time, resonably priced, they fit Me perfactly.
I love them!
The Historical Emporium's description of the velvet smoking jacket was accurate, the website was easy to use and the jacket was shipped promptly! Thanks
The website offers a generous selection of period clothing that is functional, attractive, and comfortable. Shipping lead time may raise an eyebrow at first, but deliveries for me were well within the stated timeframe, and typically took 3 days, which was fantastic. They provide sizing recommendations which can be helpful since the form and fit are far from traditional. However, sizing for me reflected modern day fashion much more accurately than what was suggested (which ended up being huge).
Purchase the gold mechanical pocket watch works great I love it would recommend it anyone who's thinking about purchasing one.
Good quality for the price!
Exactly what I was looking for.
The service online was great, but I ordered the wrong size for pants. But what made it even better was being able to come in and try on the clothing there. The customer service at the location was personal, and a really nice experience. And the quality and comfort is really good. I will definitely be adding other pieces to my Old West outfits. You folks will be where I get those pieces!
Jay Topping
Great service, very quick shipping and the product was everything we were looking for.
Perfect period costumes to renew our vows in Virginia City Thank You!
First, that dress is what I always wanted. Perfect! Second, ordering, the pricing and the delivery speed were Grade A services! I'm already started to look at a few items that I may want to order in the future. Glad I found your website!
Exceptional!
Quality clothing
You can't beat the service at Historical Emporium. Very quick. I purchased a shirt and canvas work vest. Both were well made and fit me just fine. I would not hesitate to purchase from them again and probably will. Thanks.
Love this web sight.
A little larger than expected for my wife but fit me fine. We will be ordering more later.
I found the Stella Maguire, Reformist outfit and used that page to order the outfit (except for the purse). The clothes run small so I ended up with an outfit a bit too tight. What really bothered me was that the shirt in the photo is sleeveless but I got one with 3/4 sleeves. After reviewing my order and the website, it looks like the link from the outfit leads to the 3/4 sleeve shirt. I did not contact them it is still a really cute outfit and I will wear it, just no point to the long gloves.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members