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From the business
About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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For bidders review the lots before hand and determine what lot you are going to bid on and determine the amount your willing to bid andbid on line because it moves quickly
Good experience after I learned how to use the site
I still have not received any invoice. Please contact me about this issue. Thank you
Not only do I work for a large auction house, but this was my first time using this platform. I use many auction houses. I have never been charged without an invoice presented to me. I have yet to receive a invoice but I have been charged. Can someone please supply me with an invoice?
We apologize for the delayed response, Lori, and understand your frustration. It’s not standard practice to charge without an invoice, and we take your concern seriously. Invoices are typically processed by the auctioneer, so we recommend reaching out directly to them for a copy. If you continue to have issues or need assistance, please contact our support team at 844-775-4774, and we’ll do our best to help facilitate communication. We appreciate your feedback and hope to resolve this for you as quickly as possible.
Very polite and Helpful. Excellent descriptions on Items
Bidding was fun and Pick up was very easy. However I attempted to contact the local ATX regarding one of the items. But I was unable to reach them by email. Any assistance would be greatly appreciated.
I use HiBid all the tie to search online auctions within 50 miles of home. It makes it so much easier to scan several auctioneers' for bargains and treasure without having to go to each auctioneer's site I like knowing within minutes of an auction ending if I've won items or not. And I can do all of this from the comfort of home, although I'm sure it will work on one of those "magic phones" if you have one. I prefer my 'puter with its larger screen.
April 5th action: Paid Receipt: Auction # 264 - Invoice # *******
Still not delivered to 2321 4th St. NE Washington DC *******.
Deliver my coins or refund my purchase expenses,, coins, shipping, all the bidders fees etc.
We apologize for the delayed response, Renin, and understand your frustration. Since invoices and delivery are managed by the auctioneer, we recommend reaching out to them directly for a status update on your items and any refunds. If you need assistance contacting the auctioneer or have any further questions, please feel free to contact our support team at 844-775-4774, and we’ll do our best to help facilitate communication. We appreciate your feedback and hope to resolve this issue for you as soon as possible.
Couldn't bid on a cutting board. Computer froz. I tried clicking g fir 2 minutes before I lost the bid
We apologize for the delayed response, Janet, and understand how frustrating it can be when your computer freezes during the bidding process. This could be related to connectivity or technical issues on your device. If this continues to happen, we recommend checking your internet connection or trying a different device. If you need further assistance, please contact our support team at 844-775-4774, and we’ll do our best to help. We appreciate your feedback and hope your future experiences are smoother!
Purchased 2 items without issue. Attempted to participate in a lot today and bids weren't accepted. Only notice was that my bids were "pending approval by the auctioneer" even though I had an email confirming registration (for reference the item was a set of Kia Sportage EX car mats). Approval was never received nor a reason provided.
We apologize for the delayed response, David, and understand your frustration. Sometimes bids can go into a pending status, and in those cases, the auctioneer must approve them before they are finalized. If you haven't received approval or communication, we recommend reaching out directly to the auctioneer for clarification. If you need assistance contacting the seller or have any other questions, please feel free to contact our support team at 844-775-4774. We appreciate your feedback and hope to improve your experience in the future.
I was first bidder on lot 781, less than 2 minutes till closing and before the time was updated the lot disappeared and I don't know if I won the lot or another bidder bid. Four hours later I still don't know the outcome!
We apologize for the delayed response, Victor, and understand how frustrating this experience must have been. Sometimes there can be delays or issues with updating bid statuses, especially as an auction is nearing its close. We recommend checking your HiBid account for the final outcome, and if you're still unsure, you can reach out directly to the auctioneer for confirmation. If you need assistance or have further questions, please contact our support team at 844-775-4774. We appreciate your feedback and are committed to improving your experience.
As a new person to this on line shopping estate sale it was a nice find. It is more convenient. I had a few things to figure out as a new person to this world, but now that it is figured out it's been so nice. I love it.
The process was easy and pickup was quick and friendly!
It was a fun afternoon. I love the auctions that go smoothly, which this one did!
Can't go wrong you can get thing's for half the price
The site is easy to use, especially for beginners like myself. There's a huge variety and a lot of local vendors.
They were well versed on this auction, as it went more smoothly than other auctions
Everything went smooth, great service and great interactions
I have enjoyed almost all my dealings through HiBid, which is a smooth and easy to use system all the way from first view through bidding, payment and detailed invoices for filing.
The only very occasional problem comes from the few individual auction companies that aggressively overcharge for packing, transporting and/shipping.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for the delayed response, Chism, and understand your frustration. Auctioneers are responsible for providing invoices, so we recommend reaching out to the seller directly for a copy. If you are still unable to get in touch with them or need assistance, please contact our support team at 844-775-4774, and we’ll help facilitate communication. We appreciate your feedback and take your concerns seriously.