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HiBidReviews 745

4.0

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About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...


hibid.com
Lincoln, United States
+163
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HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

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Canada
1 review
0 helpful votes
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Nice experience
October 19, 2023

AlI was good site. Worked well would recommend anybody your team has docks all lined up. Good job.

Date of experience: October 19, 2023
Rhode Island
1 review
0 helpful votes
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Great experience
October 26, 2023

First time bidding. Took some getting familiar on how it works.

Date of experience: October 19, 2023
John - H. HiBid Rep
over a year old

Thank you for using our platform, and we appreciate your feedback. We understand that the bidding process can be a new experience for some users. If you have any specific suggestions on how we can improve and make the bidding process more user-friendly, please don't hesitate to share them with us. We are here to ensure your future experiences are seamless, enjoyable and 5-stars worthy. Thank you for your input and for choosing our platform.

North Carolina
1 review
0 helpful votes
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Love HiBid
October 18, 2023

Always have had an easy and enjoyable experience on this platform.

Date of experience: October 18, 2023
Ben C. HiBid Rep
over a year old

We're thrilled to hear that you love HiBid, Kasi! Your feedback means a lot to us, and we're delighted that you've consistently had an easy and enjoyable experience with our platform. If you ever have more auctions to explore or any questions, feel free to reach out. Happy bidding!

Canada
1 review
0 helpful votes
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Very nice experience
October 18, 2023

I liked how the site works and was very easy to use.

Date of experience: October 18, 2023
Utah
1 review
0 helpful votes
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Good service
October 17, 2023

Good service easy to bid and info was accurate thanks

Date of experience: October 17, 2023
Ben C. HiBid Rep
over a year old

Thank you for your kind words and 5-star review, Jhon! We're thrilled to hear that you found our service easy to use and our information accurate. If you ever have more questions or need assistance, please don't hesitate to reach out. Happy bidding, and thank you for your support!

Michigan
1 review
0 helpful votes
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HiBid online auctions are great!
October 17, 2023

Using the online auctions is convenient and exciting. I love finding rare items and unique estate sale collections. The HiBid family of auctions allows me to search for things I am interested in with the added ability to decide if I need shipping or can pick up the items myself.

Date of experience: October 17, 2023
Ben C. HiBid Rep
over a year old

John, we're thrilled to hear you're finding our online auctions convenient and exciting! It's always a great feeling to discover rare and unique items in estate sales. Happy bidding, and we look forward to helping you find more treasures in the future!

Iowa
2 reviews
0 helpful votes
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HiBid works
October 17, 2023

Bidding worked well with no problems encountered during this sale

Date of experience: October 17, 2023
Ben C. HiBid Rep
over a year old

Connie, we're thrilled to hear that your bidding experience went smoothly without any issues. If you ever have more auctions to explore or questions, don't hesitate to reach out. Happy bidding!

Virginia
1 review
0 helpful votes
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Easy, and fast & fun
October 16, 2023

Using the live bid process was easy 7ae & follow along with. Really couldn't suggest any enhancements on Hibid side of operations. Would prefer sellers side be required to put in a minimum criteria description of products sold. A model # and picture solely does not garner confidence on bidding. Less said equals less value in my opinion.

Date of experience: October 16, 2023
Ben C. HiBid Rep
over a year old

Roger! We appreciate your feedback and are glad you had a positive experience with our live bid process. Your suggestion about requiring more detailed descriptions from sellers is noted, and we'll strive to keep improving our platform. If you have more ideas or questions, please let us know. Happy bidding!

Texas
1 review
0 helpful votes
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Simple Process
October 16, 2023

Search for specific coins is simple, bidding is quick and notifications on outbid is just as quick.

Date of experience: October 16, 2023
Pennsylvania
1 review
0 helpful votes
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Great
October 15, 2023

The platform was good, and was easy to use, and the bidding was effortless

Date of experience: October 15, 2023
Ben C. HiBid Rep
over a year old

Thank you, Charles! We're thrilled to hear that you found our platform user-friendly and the bidding process effortless. We aim to make your auction experiences smooth and enjoyable. If you have any more feedback or suggestions in the future, please don't hesitate to share. Happy bidding, and we hope to see you at more auctions soon!

Canada
1 review
0 helpful votes
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The Cost of Doing Business
October 13, 2023

I have been bidding on Hibid for few years now I still like the concept and the excitement of bidding and winning the items but my days may be coming to an end. The reason is simple, "The Cost of Doing Business". As an online bidder in Eastern Ontario I require shipping most of the time. Driving for pickup is occasionally possible and even a nice outing. Unfortunately the increases in buyer premiums and the very high cost of delivery is just too expensive, so much so that I sometimes pay more for buyer's premiums and tax plus high cost delivery than I pay for purchases. I sometimes get charged $40 to $60 for small light weight items. Many auction houses now charge packing fees before shipping that can be flat rates of $20 or more. That's my rant and prices will only go up.

Cheers,
Ron ( soon to stop bidding)

Date of experience: October 13, 2023
Texas
1 review
0 helpful votes
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Easy, user friendly and quick
October 13, 2023

Best site to use for multiple auctions from all over. Be sure to read the details on pick up and shipping before you bid. It's a very seemless process and they keep you informed on everything by email and text if you choose. Stop thinking about it and start your bidding right now.

Date of experience: October 13, 2023
Ben C. HiBid Rep
over a year old

Thank you, Ashley! We're thrilled to hear that you consider HiBid the best platform for multiple auctions. Paying attention to the details and pick-up or shipping information is indeed crucial for a smooth experience. We're pleased to keep you well-informed throughout the process via email and text. Your encouragement to others is greatly appreciated! Happy bidding, and if you have any questions or need assistance, feel free to reach out.

Canada
1 review
0 helpful votes
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There was problems with the website
November 12, 2023

There was problems with the website loading in a timely manner.

Date of experience: October 13, 2023
Texas
1 review
0 helpful votes
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It's great! Good Stuff for little $$. Ready for the goods to arrive

Date of experience: October 13, 2023
Ben C. HiBid Rep
over a year old

We're delighted to hear that you had a wonderful experience, Karen! Bid wars can certainly add excitement to the auction process. Thank you for your kind words, and we look forward to seeing you at our future auctions!

Illinois
1 review
0 helpful votes
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Love Hibid
October 12, 2023

Love the online auctions as I don't have all day to wait for an item to come up, Furnished most of my home with quality furnishings at a fraction of the price. Keep up the great work!

Date of experience: October 12, 2023
Canada
1 review
0 helpful votes
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Positive experience
October 12, 2023

The bidding was fast and easy. I would recommend this to others

Date of experience: October 12, 2023
Colorado
1 review
0 helpful votes
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Always fun and easy to participate
October 11, 2023

Good closing. Easy pick ups. Easy to find auctions in my area

Date of experience: October 11, 2023
Canada
1 review
0 helpful votes
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Easy Bidding
October 10, 2023

Very good bidding experience. Very good deals on some quality products.

Date of experience: October 10, 2023
Ben C. HiBid Rep
over a year old

Thank you, David! We're thrilled to hear you had a very good bidding experience and found quality products at great deals. Recommendations from friends are always valuable, and we're glad you joined us. If you ever have more friends interested in bidding, don't hesitate to pass the word along. Happy bidding, and we look forward to serving you again in the future!

Arizona
5 reviews
0 helpful votes
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PRICES ARE SHOCKINGLY LOW!
October 9, 2023

Bidding was very simple and user friendly. I was surprised how reasonable the items are!
The only issue I had was bidding in a Fire Pitt Table I saw it come up and it was going going!
So I bid on it and won! The problem was I read the description later on and it was only the Fire Table
"Shell"
WTH!
They say no returns but the other two things I bought were so cheap I just absorbed the cost
I told them I didn't want the Fire Pitt SHELL! When I picked up my items
It's kind of crazy you have such a short time to get your items. But the two young guys who helped me at the warehouse were very nice and pleasant!
The warehouse is easy to find and it wasn't that busy
Overall, the process was a good one
Buyer Beware! Read the full Description before bidding!
And make sure you can meet that short window to pick up the items you purchase
I recommend them! I will bid again!

Date of experience: October 9, 2023
Ben C. HiBid Rep
over a year old

Thank you for your thoughtful review, Kathy! You've shared some valuable advice for fellow buyers, emphasizing the importance of reading item descriptions thoroughly and being mindful of pickup windows. We appreciate your recommendation and look forward to having you bid with us again. Happy bidding!

North Carolina
1 review
0 helpful votes
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Good experience
October 9, 2023

Exciting platform. Love it so far. ………….,,………………………..

Date of experience: October 9, 2023
Ben C. HiBid Rep
over a year old

Thank you, Edward! We're thrilled to hear you're enjoying the excitement of our platform. Happy bidding, and we look forward to having you at our future auctions!