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HiBidReviews 745

4.0

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About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...


hibid.com
Lincoln, United States
+163
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HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 17 days

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7,547 reviews

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New Jersey
1 review
0 helpful votes
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Fake sports cards
December 13, 2023

Won 2 sports cards on hi bid both cards were fakes. You cannot tell if a card is fake until you have it in your hands

HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 20, 2023
Canada
1 review
0 helpful votes
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First time using very good
November 19, 2023

Easy to use, enjoyable. Lots of different products.

Date of experience: November 19, 2023
Ben C. HiBid Rep
over a year old

Welcome, Mario! We're delighted to hear your first experience was positive. It's great to know our mobile platform is user-friendly for you. We appreciate your friends recommending us, and we look forward to providing you with more enjoyable bidding experiences in the future. Happy bidding!

Wisconsin
1 review
0 helpful votes
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Interesting and Exciting from my couch
November 19, 2023

The auctions have so much to offer,antique, vintage and new items. I have won so many items for very little money There's always new auctions starting,so it's endless hours of bidding from home. All legitimate and everyone is so pleasant and helpful. I'm hooked on these auctions,and can't wait to see what I win this week.

Date of experience: November 19, 2023
Ben C. HiBid Rep
over a year old

Melissa, thank you for your glowing review! We're delighted to hear you find our auctions interesting and exciting. It's great to have you as part of our bidding community. Happy bidding, and we look forward to more successful wins for you!

Ohio
1 review
0 helpful votes
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Double charged
November 19, 2023

I was sent an invoice to pay a bill. I then checked my AMEX and it was processing

HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 19, 2023
Ben C. HiBid Rep
over a year old

Tricia, due to the private nature of the contents of your review, we have sent you a private message. We look forward to helping you with this situation. Please check your messages, and we'll work towards a resolution together. Thank you for your understanding.

Washington
1 review
0 helpful votes
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Was a lot of fun!
November 18, 2023

I enjoyed looking at all the auction items, maybe some of the items could have used a little better descriptions, but most were pretty good!

Date of experience: November 18, 2023
Ben C. HiBid Rep
over a year old

Thank you, Kathy! We're delighted to hear you had fun exploring our auction items. Your feedback on item descriptions is valuable, and we'll strive to enhance them. Happy bidding, and we appreciate your support!

Michigan
1 review
0 helpful votes
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HiBid is a great auction Platform. There were plenty of pictures an honest description of the item and bidding was effortless.

Date of experience: November 18, 2023
Texas
1 review
0 helpful votes
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Fast easy bidding
November 18, 2023

Great and actually won something worth way more then paying for. Items in fantastic condition

Date of experience: November 18, 2023
Texas
1 review
0 helpful votes
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Easy to navigate
November 17, 2023

I've participated in several auctions on this site without any issues. This is a very easy site to use for bidding. Be sure to read the details of the auction and become familiar with the various headings. You can always call if you have questions regarding how to use the site.Things go smoothly when you know the details.

Date of experience: November 17, 2023
New York
2 reviews
0 helpful votes
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Bidding can be easy.
November 17, 2023

Once set up, the bidding process is easy. Had to jump through some hoops at first, but glad they have security.
But, the selling experience can be very drawn out, as the credit card processing company sometimes does not do a good job of paying the Auction Houses on time.

Date of experience: November 17, 2023
Pennsylvania
1 review
0 helpful votes
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It was fun!
November 16, 2023

My experience with Hi Bid was A1! The site was easy to maneuver and the bidding process was easy to understand and do. After bidding was over, I received an email invoice and paid and picked up my items the next day. Easy peasy! I will definitely be using Hi Bid again.

Date of experience: November 16, 2023
Alabama
2 reviews
0 helpful votes
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Exciting!
November 15, 2023

I really enjoy your auctions. Where do you find the items to bid on? There were so many. It was hard to choose which to keep bidding on, and which ones to let go. Thank you for a wonderful experience.

Date of experience: November 15, 2023
Ben C. HiBid Rep
over a year old

Thank you, Tamyra! We're thrilled to hear you find our auctions exciting and have a wonderful experience with us. Our items come from various sources to offer a diverse selection. If there's anything specific you love about your experience or if you have suggestions for improvement, feel free to share. We're here to make your HiBid experience the best. Happy bidding!

Texas
1 review
0 helpful votes
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Auto bid max
November 13, 2023

I like the auto bid. Set your max on auto bid and forget it. Very nice.

Date of experience: November 13, 2023
Ben C. HiBid Rep
over a year old

Thank you, Rodney! We're pleased to hear you enjoy the auto bid feature and have had good bidding experiences with fair prices and convenient pick-up schedules. If there's anything specific you appreciate or if you have suggestions for improvement, feel free to share. We're here to ensure your HiBid experience continues to be smooth and enjoyable. Happy bidding!

California
1 review
0 helpful votes
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I'll bid again!
November 13, 2023

I plan to stick with HiBid due to its straightforward and convenient access, making the bidding process hassle-free for me. The seamless and uncomplicated access HiBid offers makes the bidding process enjoyable for users—an unmistakable indicator of a reliable and convenient platform. If your positive experiences persist, it seems like an excellent fit for your needs.

Date of experience: November 13, 2023
Canada
1 review
0 helpful votes
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The pickup area was easy to get to, and great help to load my stuff. I will keep bidding.

Date of experience: November 12, 2023
Ben C. HiBid Rep
over a year old

Thank you, Ross! We're delighted to hear that your experience was as smooth as a peanut butter sandwich – nice and easy! We're thrilled that our pickup area was convenient for you, and we appreciate your kind words about our helpful team. We look forward to having you continue bidding with us. If there's ever anything specific you're looking for or if you have suggestions for improvement, feel free to let us know. Your feedback is valuable, and we're here to make your future experiences just as enjoyable. Happy bidding!

Oklahoma
1 review
1 helpful vote
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Excellent experience
November 12, 2023

As always, I'm very happy with your service. I've been buying things on high bid for a minimum of eight years. I really appreciate y'all. Whenever I've had a problem I have contacted y'all directly and you straightened it out. No question by far. You are the best auction service around.

Date of experience: November 12, 2023
Ben C. HiBid Rep
over a year old

Thank you so much, Chris! We truly appreciate your loyalty and your kind words. It's fantastic to hear that you've had an excellent experience with us over the past eight years. We're here to provide the best service possible, and we're thrilled to have been able to assist you promptly whenever needed. If there's ever anything specific you enjoy about our platform or if you have suggestions for improvement, feel free to share. Your feedback is invaluable, and we're here to ensure your future experiences with HiBid continue to be top-notch. Happy bidding!

Canada
1 review
0 helpful votes
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The items wording was
Not the picture.it was the last few second if the auction saw a picture of a grinder bid on it but the wording was air mattress.

Date of experience: November 11, 2023
Michigan
1 review
0 helpful votes
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Amazingly easy!
November 11, 2023

Hi bid gives me all the excitement of a live auction from the comfort of my home. The format is amazingly easy. It guides me every step of the way. I've never had any problems with fairness or accuracy. I specifically choose auctions that use Hibid for these reasons.

Date of experience: November 11, 2023
Michigan
1 review
0 helpful votes
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Completely satisfied
November 10, 2023

Have always had a great experience with them and the merchandise is amazing.

Date of experience: November 10, 2023
Arizona
1 review
0 helpful votes
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Very nice way to buy items!
November 8, 2023

I enjoy online auctions! I loved going to auctions in person, but they don't do them in my area anymore. Pictures of items are great quality which is important.

Date of experience: November 8, 2023
Ben C. HiBid Rep
over a year old

Thank you, Shari! We're delighted to hear that you find our online auction platform to be a very nice way to buy items. It's great to know that you enjoy the convenience of online auctions, especially when in-person options are not readily available in your area. We strive to provide high-quality pictures to enhance your browsing experience, and we're thrilled that it adds value for you. We're here to make the bidding process easy and enjoyable, and we appreciate your choice to be a part of our community. Happy bidding!

Georgia
1 review
0 helpful votes
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Great Experience
November 8, 2023

First time bidder on HiBid. This site is very user friendly. The bidding process is easy and fun. Excellent communication and updates too.

Date of experience: November 8, 2023