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From the business
About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I can't find any info on how to request shipping. I sent a message to the auction house, will follow up with a phone call.
When an issue happens this site does respond, take responsibility or reaches out the auction's warehouse to do the right thing or back up the customer. Same thing with better business bureau, you are in your own to support and help yourself when the warehouse isn't truthful or fair so be ready for some frustration and dissatisfaction. Some ware house are awesome specially if they sell new thing but most are just trying to sneak broken things
Hey Carlos, we've reached out privately requesting additional information regarding your review to better assist you. We look forward on hearing from you. Thanks!
Good and service after the sale never a problem. Collect pocketknives a lot of choices.
Norris, thanks for the rave review! We're delighted to be your go-to platform for fast and reliable service. If there's anything specific you'd like to see or any way we can improve, let us know. Happy collecting!
Only problem I had was having my CC used in Toronto three different occasions. The actual user platform is quite easy.
Thank you for your positive feedback, Maria! We're glad you find our platform easy to use. Regarding the issue with your CC, we recommend checking your account security and reaching out to our support for assistance. Happy bidding!
Thank you, Angel! We're delighted to hear you had a wonderful experience. Happy bidding and exploring on HiBid!
Thank you, Leslie! We're thrilled to hear that you find our staff friendly and helpful. We appreciate your positive feedback and look forward to bringing you more awesome auctions in the future. Happy bidding!
After logging in I found the auction and items I wanted to bid on. I placed my bid and edited till the auction ended to see if I won. Yeah, I got both items I was interested in, now I just have to go pick them up!
Fantastic to hear, Angella! We're thrilled you found the bidding process easy and straightforward. Congratulations on winning both items! If you ever have more auctions on your radar or any questions, feel free to reach out. Happy bidding
My first time bidding, the instructions were easy to follow, and I picked up my product with no issues. Good experience.
Thanks, Brian! We're thrilled to hear that your first bidding experience went smoothly. If you ever need assistance or have more items to explore, we're here for you. Happy bidding!
Extension was only one min which made it difficult to keep up with Mutiple items closing at the same time. I was unable to get rebids in fast enough on several items.
Hi Richard, we appreciate your feedback regarding the extension time. Thank you for participating in the Gavin Auction!
The whole process was excellent. Loved how I could save my favorites and bid on them as they came up. Logging back on/off was simple as the auction went on. Only wish there was a way to show estimated shipping charges, I'm hesitant to bid on other Hi- bid auctions in other states. Been burned before on huge packing and crating fees on top of shipping.
Thank you for your glowing feedback, Bill! We're thrilled to hear you had an excellent experience with our auction platform. We appreciate your suggestion regarding estimated shipping charges and understand the importance of transparency. We're actively working on improvements, and your feedback is valuable. Stay tuned for updates, and happy bidding!
It used to lock up when the bidding went down to the final minutes but this time around I was able to stay on top of the bidding and won several bids because of this.
Thank you for sharing your positive experience, Kelly! We're delighted to hear that our platform has improved, allowing you to stay on top of bidding and secure several wins. We appreciate your feedback, and we're committed to providing a seamless and enjoyable bidding experience. Happy bidding, and we look forward to having you back!
Great pics, easy to see and read...easy bidding...great online auctions!
Thanks, Cindy! We're thrilled you find our auction platform user-friendly with great visuals. If there's anything you'd like to see more of or if you have any suggestions, feel free to let us know. Happy bidding, and we appreciate your positive feedback!
Very easy to follow. Nice flow.goes to live auction when getting to end. Very nice.
Thank you, Robert! We're delighted to hear that you find our platform easy and fun to use. We aim to provide a seamless and enjoyable bidding experience. If you ever have any suggestions or questions, feel free to let us know. Happy bidding!
Lots of great items at great prices.have been using them for awhile now and it's worked out great
Thank you, Robert! We're thrilled to hear you find HiBid fun and easy to use. We strive to bring you great items at great prices. Your continued support means a lot to us. If you ever need assistance or have questions, feel free to reach out. Happy bidding!
The bidding online process was effortless! Thank you again for the easiest Christmas shopping experience.
L.T.C., thank you for choosing us for your Christmas shopping! We're delighted to hear that the bidding process was effortless for you. If there's anything more you need or if you have any feedback, feel free to reach out. Happy holidays and happy bidding!
Thanks for the positive feedback! We're glad you found it easy to bid on mobile. If you have any suggestions for improvement or if there's anything specific you'd like to see, feel free to let us know. Happy bidding, and we look forward to having you back!
Beautiful photos making it easy to see what I was bidding on. Good descriptions of items. Shipping policy very clear.
Thanks, Susan! We're delighted to hear that registering and bidding were a breeze for you. We strive to make your experience seamless, and we're glad you found the photos and item descriptions helpful. If you ever have more questions or need assistance, feel free to reach out. Happy bidding!
I really enjoy having access to HiBid auctions. The site is user friendly and I've been able to pinpoint particular items I'm interested in with ease. I've learned that I have to be smart about what I'm bidding on. One time I made the mistake of bidding on something that was used and broken. My loss. If it doesn't say "new" or "unused" be careful. But, even so, I've found a number of items I'm very pleased with and I appreciate the professional way HiBid sets up the auctions. I will probably use them in the near future for my own estate sale when I downsize soon. Happy bidding!
Thank you, Beverly! We're thrilled to hear that you enjoy using HiBid auctions. It's great to know that you find the site user-friendly. We look forward to having you back for future auctions and wish you all the best with your estate sale plans. Happy bidding!
Talk about an easy and simple way to bid on items!
Thank you, Christopher! We're thrilled to hear about your great experience with HiBid. We aim to provide a user-friendly platform, and we're delighted that you found the bidding process easy and simple. Your feedback is much appreciated. If you have any more suggestions or comments, feel free to share. Happy bidding!
The guys at the River City Auction in San Antonio are very hard working. Always work to get me my winning items.
Thank you, Cindy! We're delighted to hear that you love the overall experience. It's our pleasure to bring you a positive bidding experience. If you have any further comments or if there's anything specific you'd like to share, feel free to let us know. Happy bidding!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
David, we have sent you a private message to help sort this issue!