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HiBidReviews 745

4.0

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About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...


hibid.com
Lincoln, United States
+163
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HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

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Kentucky
1 review
0 helpful votes
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Easy process
December 21, 2023

I was bidding on one item in an auction in Oklahoma. The bidding was easy and fair. The next morning, the auction house sent me my invoice, and my items are being shipped soon. Easy process from start to finish.

Date of experience: December 21, 2023
Ben C. — HiBid Rep
over a year old

William, we're so pleased to hear that you had a smooth and easy experience with the bidding process and receiving your items. If you ever have more auctions to explore, we're here for you. Happy bidding!

Texas
2 reviews
0 helpful votes
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HiBid has a good website setup that makes bidding easy and the whole process is easy to follow. The pickup of items is also very easy. We had no problems at all so far with bidding, pickup or payment. The only downside is the website search for auctions. It doesn't work. Also the notifications for a specific area only.

Date of experience: December 20, 2023
Ben C. — HiBid Rep
over a year old

Ulrike, we're thrilled to hear about your positive experiences with HiBid! Thank you for your feedback regarding the website search and notifications. If you have any specific suggestions or need assistance, please feel free to share. Happy bidding!

Kentucky
1 review
0 helpful votes
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Easy to bid.
December 20, 2023

The process is so easy to do. Always a variety of items to choose from.

Date of experience: December 20, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Mary! We're delighted to hear that bidding on HiBid is a breeze for you. Our goal is to provide a wide variety of items to cater to everyone's interests. If there's anything specific you're looking for or if you have any feedback, feel free to let us know. Happy bidding!

Arkansas
1 review
1 helpful vote
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A Diamond in the Rough
December 20, 2023

Overall, the services and such were easy convenient and gave quite a bit of information on the product.

Date of experience: December 20, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Wendell! We're thrilled to be your go-to platform for convenient and informative services. If there's ever anything more you'd like to see or if you have any suggestions, feel free to share. We appreciate your positive feedback and look forward to serving you again. Happy bidding!

Nebraska
1 review
0 helpful votes
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Bidding is easy.
December 20, 2023

It is easy to bid on this site. I've had a good experience purchasing items here. Having a few more pictures and more detailed descriptions would be helpful.

Date of experience: December 20, 2023
Ben C. — HiBid Rep
over a year old

Thanks for the feedback, Matthew! We're delighted to hear that bidding has been easy for you. If you ever have specific preferences or requests, feel free to let us know. Happy bidding, and we appreciate your positive review!

California
1 review
0 helpful votes
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Super easy and fun
December 19, 2023

Had fun! No problems what so ever! I will be back!

Date of experience: December 19, 2023
Ben C. — HiBid Rep
over a year old

Leland, we're delighted to hear that you had a super easy and fun experience with us! We look forward to having you back for more bidding excitement. Happy bidding!

Wisconsin
4 reviews
0 helpful votes
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Policies differences
December 19, 2023

HiBid is wonderful, with the only significant challenge in my mind being the significant differences between the lengthy legalese in the auctions terms. I would rather have a uniform set of terms between auctions or at least more concise statements. Likely not considered possible based on state legal requirements and each auction houses negative experiences with bidders in their past. Search capabilities would be enhanced for me if it were possible to sort out those items under no shipping terms too, since almost everything I bid on requires shipping. Thanks for asking.

Date of experience: December 19, 2023
Ben C. — HiBid Rep
over a year old

Linda, thank you for the positive feedback! We appreciate your suggestions. We'll take note of your insights as we strive to enhance the HiBid experience. Happy bidding

Canada
1 review
0 helpful votes
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Camera
December 26, 2023

Had some issues entering cc at the beginning. Can't say anything else as I haven't deceived my item yet.

Date of experience: December 19, 2023
Ben C. — HiBid Rep
over a year old

James, we're glad to hear that you received a positive response regarding shipping. If you have any further questions or need assistance, feel free to reach out. We hope you enjoy your item once it arrives. Happy bidding!

Texas
1 review
1 helpful vote
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Loved the action, but sticker shock,.
December 16, 2023

The company that did the estate sale put stickers on the items to show the lot numbers. The problem is the stickers don't come off. I purchased framed pictures with glass. It is going to take a lot of work to get the stickers off. I guess they did not care about the people's items. The action was great until I got home and attempted to remove the stickers. Bad ending to what could have been an awesome experience.

Date of experience: December 16, 2023
Ben C. — HiBid Rep
over a year old

Kathy, we're thrilled to hear you enjoyed the auction experience. Your feedback is valuable, if you have further concerns or need assistance, please don't hesitate to reach out. We're here to help. Happy bidding!

Texas
1 review
0 helpful votes
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Good & easy
December 15, 2023

Great easy pickup. Friendly Guys helped get my stuff loaded quickly and safely. No complaints

Date of experience: December 15, 2023
Ben C. — HiBid Rep
over a year old

Jeff, we're thrilled to hear you had a positive experience with our easy pickup process and friendly team. If you ever have more items to bid on or any questions, we're here for you. Thanks for choosing HiBid! Happy bidding!

Ohio
1 review
0 helpful votes
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Does what it's supposed to
December 15, 2023

Everything worked. No errors, no malfunctions, just bidding.

Date of experience: December 15, 2023
Ben C. — HiBid Rep
over a year old

Tyler, we appreciate your feedback! It's great to hear that everything worked smoothly for you. If you ever have more items to bid on or any questions, feel free to reach out. Thanks for using HiBid! Happy bidding!

Nebraska
1 review
1 helpful vote
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Roland Auction
December 15, 2023

Hoping pick up is a bit better then the last sale in Ames. Was chaotic. Might need more help.

Date of experience: December 15, 2023
Ben C. — HiBid Rep
over a year old

Debra, thank you for your positive feedback about Roland Auction. We appreciate your input! If you have any specific concerns or suggestions, feel free to let us know. We value your experience with HiBid. Happy bidding!

Texas
1 review
0 helpful votes
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Auction
December 15, 2023

I love the ease, consistency, quality of products & friendliness of staff at the Elm Mott auction

Date of experience: December 15, 2023
Ben C. — HiBid Rep
over a year old

Michelle, thank you for your kind words! We're delighted to hear that you love the ease, consistency, and quality of products! Our team values your feedback, and we're here to provide the best auction experience. If you have any further comments or questions, feel free to reach out. Happy bidding!

Texas
1 review
0 helpful votes
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1st timer
December 14, 2023

This was my first time on a live auction via internet, very easy, and did not do bad, will be back. Enjoyed the experience.

Date of experience: December 14, 2023
Ben C. — HiBid Rep
over a year old

Joyce, welcome to the world of online auctions! We're delighted to hear that your first experience with us was smooth and enjoyable. We look forward to having you back for more exciting bidding. Happy exploring and bidding on HiBid!

Wisconsin
1 review
0 helpful votes
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Great Platform
December 14, 2023

Searching individual items and local auctions are very easy. The bidding process is easy and the notification of being out bid are quick. The countdown at the end of the auction is convenient for tracking. I think this is a great platform for reaching online auctions an there are so many unique items available that interest a wide variety of people.

Date of experience: December 14, 2023
Ben C. — HiBid Rep
over a year old

Chelsea, thanks for the fantastic feedback! We're thrilled to hear that you find our platform user-friendly and enjoy the excitement of online auctions. We strive to offer a diverse range of unique items, and we appreciate your positive experience. Happy bidding and exploring on HiBid!

Arkansas
2 reviews
0 helpful votes
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No hassle shopping
December 13, 2023

Easy to look at all items for sale. It was nice to have a reminder when the sale went live so I could monitor my bids.

Date of experience: December 13, 2023
Ben C. — HiBid Rep
over a year old

Carole, we're delighted to hear you enjoyed a hassle-free shopping experience! We understand the importance of staying informed, and we're glad our reminders were helpful. If you ever have more feedback or questions, feel free to reach out. Happy bidding!

Canada
1 review
0 helpful votes
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Easy to use
December 12, 2023

The platform is great. I am a partner of yours.however this client of yours is painfully unorganized.

Date of experience: December 12, 2023
Ben C. — HiBid Rep
over a year old

Teresa, we appreciate your positive feedback on our platform. If there's anything specific you'd like assistance with or any suggestions you have, please feel free to reach out. Thank you for choosing HiBid!

Canada
1 review
0 helpful votes
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Much better than the app
December 12, 2023

Did not crash like the app does
Can cut and paste the app
Love the website

Date of experience: December 12, 2023
Ben C. — HiBid Rep
over a year old

Trevor, thank you for your positive feedback! We're glad to hear you find our website more efficient. If you have any further suggestions or if there's anything else we can do to enhance your experience, feel free to let us know. Happy bidding!

Canada
1 review
1 helpful vote
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Bidding is easy.
December 12, 2023

I had a good time bidding, no one came in to place a bid with 8 seconds to go, that is annoying. It has been a while since I have taken part in this auction, I will be back soon.

Date of experience: December 12, 2023
Ben C. — HiBid Rep
over a year old

Mary, we're delighted you found the bidding process easy and enjoyable! We're looking forward to having you back at our auctions. If you ever need assistance, don't hesitate to reach out. Happy bidding!

Georgia
3 reviews
0 helpful votes
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Great
December 11, 2023

Better info on when bidding ends as well as emails about items bid on.

Date of experience: December 11, 2023
Ben C. — HiBid Rep
over a year old

John, we're thrilled you find our format appealing and appreciate our services! If you have any specific suggestions, we'd love to hear them. Happy bidding!