Overview
HiBid has a rating of 4 stars from 2,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process and online auctions. HiBid ranks 2nd among Auction sites.
Instant Feedback
I was one of the winning bidders on a firearm auction. I paid immediately for the item and sent all appropriate paperwork and FFL for the auctioneer to ship the firearm. They confirmed they received payment and FFL to ship. I reached out a few days later to get tracking from them. Said they had received all the information and it was ready to go but the sellers were behind and sorry for the inconvenience. That made me start thinking so I looked back through the emails with them and the 2nd to last said the the item would ship in 8 weeks! Well that didn't sit well with me as they have my payment and I won't receive my item for more than 2 months! What the hell. I then went back through all the auction notes, details, payments and everything that was posted in the aucrion. Not once did it say the item would be shipped 8 weeks from end of auction. I reached out to Hibid and have heard nothing! This is really pretty crappy of a business both the Auctioneer bismanbids and Hibid. I will not be bidding here ever again. Proxibid.com is always upfront and on time shipping without delay and especially NOT 8 weeks from win. Hibid check your email and please respond to my questions and concerns!
I have bid on several different auctions and have found that all of the people involved have been very helpful and worked with me in any way they could.
Thank you for the 5-star review! We’re so glad to hear you’ve had great experiences and found everyone helpful and accommodating. We’re happy to have you as part of the HiBid community—happy bidding! 😊
I won stuff but they never contacted anyone, 3 weeks later they said I won asked where I could pickup and then they never responded, they said Hibid was to blame for everything?
Thanks for the 5-star review, Ken! We're sorry to hear about the confusion with that auction. Just to clarify, sellers handle all communication and pickup directly. If they’re unresponsive, feel free to reach out to HiBid support at +1 (844) 775-4774 for help facilitating contact.
Well I forgot the sale started so I missed out in an item I really wanted! Then there were WAY too many items in this auction the items I wanted by the time it finally got to them I fell asleep twice waiting so I missed out on several items I wanted. If I were to bid again I would want an auction with fewer items so the auction doesn't take up 4/5 hours of my time waiting. I say 150 tops per auction.
Thank you for your feedback, Ashley! We’re glad to hear you enjoyed the auction overall, but we understand your concerns about the length of the sale. Each auction is managed independently by the auctioneer, including the number of items offered, so the experience can vary.
We recommend keeping an eye on shorter auctions or auctions with fewer lots to better suit your preferences. If you’d like assistance finding auctions that meet your needs, feel free to reach out to HiBid Support at 844-775-4774. Your input is valuable, and we hope your next experience is even better! Happy bidding!
Easy to schedule appointment and pickup. All paperwork was ready and the loader was friendly and helpful.
Thank you for sharing your positive experience! We're delighted to hear that scheduling your appointment and pickup was straightforward, and that the seller had all paperwork ready for you. It's also wonderful to know that the loader was friendly and helpful. At HiBid, we partner with professional and accommodating auction houses to ensure a seamless experience for our users. We look forward to serving you in future auctions!
My experience was great and very well run. I will use them again.
Thank you for sharing your positive experience! We’re thrilled to hear that everything ran smoothly and that you plan to use HiBid again in the future. Our team works hard to ensure a seamless auction process, and your feedback means a lot to us. If there’s ever anything you need, we’re here to help.
The staff at Retro Betties are top notch! They are friendly and efficient! I don't know how they stay so organized, but they do!
Thank you for your fantastic review! We’re delighted to hear about your great experience with Retro Betties. Their friendly and efficient staff truly set the bar high, and we’re glad they made your experience so positive. Organization and top-notch service are what they strive for, and it’s wonderful to see that recognized. Happy bidding, and we hope to see you at more auctions soon!
There needs to be a way to keep track of what was won during the bidding process.
Thank you, Kevin, for your feedback. We understand how important it is to easily track your wins. While HiBid does provide a "Winning" section to review items you've been bidding on, we’re always looking for ways to improve the user experience. Your suggestion has been noted, and we’ll pass it along to our team for consideration.
If you have any questions in the meantime, feel free to reach out to our support team. We appreciate your input and hope your future experiences are even better!
Absolutely unprofessional, I would not recommend for any new comers. My husband is a digital artist new to NFTs and was trying to make a name for himself, so he sent some of his art to a curator at heritage. The person who responded offered him a spot in their October auction being held in Beverly Hills this year. So we reserved a hotel room, a rental car, and planned for the event. But the rep from Heritage never got back to my husband with any other information on how to proceed. The auction was held and still nobody ever returned our emails, even though my husband was asked to send samples of his art. We email our concerns multiple times but were only passed around to different people claiming to look into the issue. Needless to say, we lost our on the money we spent reserving the hotel room and rental car, and Heritage never even sent us an apology for their apparent mistake. Don't waste your time or effort with this unreliable company, they are condescending and unprofessional.
Thank you for sharing your experience. We're truly sorry to hear about the issues you faced with Heritage Auctions. Please note that HiBid is a separate platform from Heritage, and we're unable to directly intervene in the matters you're describing. However, we understand how frustrating it must have been, especially after investing time and money in preparation.
We encourage you to continue pursuing opportunities to showcase your husband's art and explore other auction houses that align with your goals. If you ever have questions about auctions on HiBid, please don’t hesitate to reach out to us directly.
We sincerely hope your future experiences are more positive, and we wish your husband the best in his artistic endeavors.
Hi bid is great to find items I am looking for. Easy to use and bid. The only thing I don't like is at closing the items move up the page as you touch to bid and I bid on the wrong item. It was my fault but it rolled as I touched to bid.
Thank you for the great review! We’re happy to hear that HiBid helps you find what you’re looking for. We'll take your comments into consideration for future improvements. Thank you for sharing your experience!
L won some lots. They took the money on my credit card. Now seems like I cant have my order because if the iD card. I told to cancel the order ans give credit, but now they wont answer m'y mails. So I still dont know the status of my order
Thank you for reaching out, and we’re sorry to hear about the issues with your order. It sounds frustrating not to have clear communication or a resolution on the status of your items. Each auction house on HiBid handles its own payment and identification verification processes, but we understand how important prompt responses are to keep you informed.
We recommend contacting the auction company directly to confirm the status of your order and request assistance with your ID verification or cancellation. If you continue having trouble, please reach out to HiBid’s support team, and we’ll do our best to help facilitate communication and guide you through the next steps.
Thank you for bringing this to our attention, and we hope to help resolve this matter for you soon.
I had the winning bid. In the last minute the timer kept resetting until eventually the price almost tripled and I bowed out.
Thank you for sharing your experience with us, and we’re sorry to hear about the frustration you encountered. The timer reset and price increase you experienced may have been due to other bidders placing last-minute bids, which is a common feature in many online auctions. However, we understand how this can feel unfair and we appreciate your feedback.
We value your participation and hope to improve your experience moving forward.
The system works but it would be a lot better if Hi Bid would not interfere with the action with the advertising asking you to sign up now for notifications.
Hi Jim, thanks for your feedback! We’re glad the system works well for you. We’ll pass along your note about the notifications—your input helps us improve!
First time participating, it was pretty cool. Looking forward to the next one! I got some pretty good deals for sure. Thanks
We're so glad you enjoyed your first auction experience! Thanks for your 5-star review—hope you have many more great wins ahead. Happy bidding! 🚀🎉
Both times product was damaged.i don't have a great experience
Thank you for bringing this to our attention. We’re sorry to hear about the issues you’ve experienced with damaged items. This is certainly not the experience we want for our users.
We’ll be sending you a private message shortly to gather more details about your orders so we can work on resolving this for you. Your satisfaction is important to us, and we appreciate the opportunity to make things right.
I have bid in several of the AZ auctions and think the ease of using hibid is the reason I continue. Great deals and lots of variety.
Thank you for your wonderful review! We’re thrilled to hear that you enjoy the variety and ease of using HiBid. It’s fantastic to know that you discovered us through Hudson Auction and have since explored other great AZ auctions. Your continued participation means so much to us, and we’re glad you’re finding great deals along the way. Happy bidding, and we look forward to seeing you at many more auctions!
I like to bid on what interest me early when you didn't have to bid much. Then do my research so I know what I need to stop at. Sometimes I even find I wish I hadn't bid. Thats good then go back often and see if someone has you out bid (gives you a little relief) and keeps it fun. They are very educational.
Thank you for sharing your experience! We’re glad to hear you appreciate the detailed item descriptions and pictures, as well as the easy registration process. Your strategy of bidding early and researching thoroughly is a great approach, and we’re thrilled that you find the process both fun and educational.
We appreciate your thoughtful feedback and look forward to continuing to provide a platform that keeps you engaged and entertained!
I wish you would put in an area to keep all our invoices. It would be nice to be able to see them in a spot and not have to dig through our emails trying to find it.
Thank you for your feedback, Melanie! We appreciate your suggestion to have a dedicated area to store invoices. We understand how helpful it would be to easily access them in one place, and we’ll pass this along for future improvements. Thank you for being part of our community, and we’ll continue working to enhance your experience! 🌟
They never put the winning bids up online, and it's funny that the bid was low then they claimed that my max bid was the winning bid. Could be a coincidence but I don't believe in them. I won't bid on their auctions again
Thank you for sharing your feedback. We understand how important transparency is in the bidding process. On HiBid, auctioneers have the option to display winning bids, but it’s ultimately up to each seller whether or not to post them publicly.
If you have concerns about specific bidding practices or any issues with how your bid was handled, we encourage you to reach out directly to 420auctions for clarification. Your trust and confidence are important to us, and we’ll also share your feedback with the auctioneer to help enhance transparency in the future.
Thank you again for your insights, and please feel free to contact HiBid support if there’s anything further we can do to assist.
It the app turn around and locked me out twice and I had to reenter and find the auction again also there was a local auction tonight and whenever I pulled up Iowa it did not show that auction I had to go digging for it
Hi Timothy, thank you for your feedback! We’re sorry to hear about the trouble you experienced with the app and finding your local auction. For the best experience, we recommend using a web browser on your mobile device. If you need assistance, our support team is here to help at 844-775-4774. We appreciate your input and will work to improve!
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
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Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your concerns. We sincerely apologize for the delays you’ve experienced in receiving your firearm and for any frustration caused. We understand your disappointment regarding the shipping timeline, as well as your desire for clearer communication.
We are actively working with the auctioneer, BisManBids, to resolve this issue and will ensure your feedback is promptly addressed by them. We value your feedback and will use it to improve the bidding experience for all of our users.