Overview
HiBid has a rating of 4 stars from 2,839 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process and online auctions. HiBid ranks 2nd among Auction sites.
Instant Feedback
Bidding on multiple items can be a challenge, but with the max bid option I can bid on items with ease.
I have had good experiences with JBHibid so far. I use the website and it has a few glitches but overall I enjoy it.
Thank you for your feedback! We’re delighted to hear that you enjoy the experience with JBHiBid and have had positive interactions so far. We apologize for the website glitches and are continuously working to improve our platform. Your support and input are greatly appreciated!
After winning a bid, all the fees makes it cheaper to just go buy at a store and bypass all the junk with missing parts, the broken pieces, the stained rugs, the high buyers premium, the taxes, the credit card fees, and anything else that they can tack on after the sale. Then you have to be there on a certain day, certain time to pick up your stuff... No bargains to be found here!
Hi Daniel, thank you for taking the time to share your feedback. We’re sorry to hear that you’ve had a frustrating experience. Auction terms, fees, and pickup conditions are set by individual sellers, and we understand how they can add up, impacting the overall value of a purchase.
Your concerns about fees, item descriptions, and pickup requirements are valid, and we’ll share your feedback with our sellers to encourage greater transparency and consistency. If you encounter any issues with items not as described or need further assistance, please don’t hesitate to reach out to our support team.
We appreciate your input and hope your future experiences are more positive.
I was not able to pick up the items on the pick up date. I phoned and they said it would fine to pick them up the following day. The lady I spoke with was very nice.
Thanks, Linda! We're so glad you found great items and had a positive experience with the auction house. It's great to hear they were able to accommodate your pickup. Happy bidding, and we appreciate your support!
Some auctions are easy to bid on, the extended time period for bidding goes smoothly and the process is good. Other auctions appear to have AI bid to increase the final price of the items. The same with picking up items, some auctions are very organized, others it's grab what you want and some of the items you purchased are missing.
Thank you for your feedback, Frank! We’re glad to hear you’ve had good experiences with many auctions and found the bidding process smooth. We want to assure you that HiBid does not use AI or bots to place bids—every bid is placed by a registered user.
As for pick-up experiences, we understand how important it is for auctions to be organized. Since each auction is independently managed by the auctioneer, we’ll continue to encourage best practices to ensure smooth operations. Your feedback helps us and the auctioneers improve—thank you!
I won A ring off this site. Shows a quote for a Real lab diamonds. But when three jewelers tested, came back as fake moissanite. Be careful on what you are looking at they will trick you What you're actually getting
Hi Tyson, we’re sorry to hear about your experience. We'd like to understand more, so we've sent you a private message for further look into this. Thanks!
Auctions offer the opportunity for the buyer to set a value on an item and pursue it. Hibid is easy to navigate and offers a wide variety of goods, cars, even property! I have saved a fortune compared to retail prices! Go Hibid!
Thank you for the fantastic 5-star review, Thomas! We’re thrilled to hear you’ve found great value through the auctions and enjoy the variety of items available. It’s wonderful that HiBid has helped you save compared to retail prices. Your enthusiasm and support mean so much to us—happy bidding!
Easy way to see items one may find desirable. Easy bidding system. I can put my maximum bid in and the system will up my bids incrementally. There are times when I am the highest bidder and still have not reached my maximum bid.
Appreciate your review, Terry! It’s fantastic to know the incremental bidding and browsing features are making your experience smooth and enjoyable. Happy bidding!
I find that often during the high traffic moments at the end of the auction, Hibid craps out and starts giving network errors which is quite frustrating. Additionally, on a soft close, if the new bid is not higher than the current high bid, it should NOT extend the time. That is also very frustrating. Vendors should be encouraged to take more photos of the items they are auctioning.
Thank you for taking the time to share your thoughts. We understand how frustrating it can be when network issues occur during high-traffic moments at the end of an auction. Our team continuously works to optimize performance and address any technical difficulties, especially during peak bidding times, to give users a smoother experience.
We appreciate your feedback on soft-close functionality as well. Soft-close extensions are designed to prevent last-second bidding wars, but we’ll share your suggestions with our product team as we look for ways to improve this feature.
Encouraging sellers to provide more photos and detailed descriptions is also a priority for us, as we know that clear, accurate listings help buyers make informed decisions. We’re committed to continually enhancing the HiBid experience, and your feedback is incredibly valuable in guiding these improvements.
Thank you again for your insights, and we hope to provide you with a better experience in future auctions.
I just bidded on a couple items in an auction and it was so easy to get around your site and bid on what we wanted.
Thank you for your feedback! We’re glad to hear you found the site easy to use and had a smooth experience placing bids. It’s great to know the seller responded to your email quickly—that’s the level of service we aim to provide through our platform.
If you have any questions or need assistance with the shipping process, feel free to reach out. We hope your husband enjoys his items, and we look forward to serving you both again in the future!
At times, we have found it impossible to increase our bid for an item, causing us to loose the item. For instance, the last auction. Even though there was time left for increasing the bid, the system would not let this happen. Increased bid was refused. Not good for anyone.
Thank you for your feedback, Ray! We’re sorry to hear about the difficulties you experienced with placing an increased bid. We’d like to gather more information to troubleshoot this issue, so we've sent you a message. Your experience matters to us, and we want to ensure you can bid smoothly in the future. Thanks again for bringing this to our attention!
Site is easy to use, to both register and make bids.
If you are connected to WiFi, the speed is reliable and allows you to look at all the lots quickly..
Thanks for your feedback! We're glad to hear you found the site easy to use and that it runs smoothly for you. We appreciate your support and hope you continue to enjoy bidding on HiBid. Happy bidding! 🎉
I have bought several things from high bid auction and I enjoy it, but what's frustrating is it really doesn't support all the web browsers it is very glitchy I definitely noticed it has several issues with the Safari web browser, which I usually switch to chrome for example today I was bidding on an item, but it kept on giving me an error message and the page would not load properly so I missed out on the bid also if y'all have an app, that would be amazing
Thank you for sharing your feedback with us! We're glad to hear you enjoy using HiBid for your auction needs, but we’re sorry to learn about the challenges you’ve faced, especially with mobile browsers and Safari. Your input is invaluable, and we want you to know that we’re actively working on updates to improve mobile compatibility and overall performance.
We also have some exciting developments in the works, so stay tuned! Thank you for your patience and for being part of the HiBid community.
The auction appeared to have a number of nice coins, several of which I was interested in. Bidding appeared to be quite light and not many bids seemed to be submitted, and very few seemed to clear the undisclosed reserve. I submitted several bids which apparently did not match the reserve, although my bids were market "may have won" for several days. I obviously did not win any bids.
Thank you for sharing your feedback, James. Some auctioneers choose not to disclose reserve prices, which can sometimes lead to a "may have won" status as they assess the reserve or await consigner approval. For clarity on the outcome or reserve specifics, we highly encourage reaching out to the auctioneer directly. They’ll be able to provide more insight on the bidding process. We appreciate your understanding and hope to see you in future auctions!
I was one of the winning bidders on a firearm auction. I paid immediately for the item and sent all appropriate paperwork and FFL for the auctioneer to ship the firearm. They confirmed they received payment and FFL to ship. I reached out a few days later to get tracking from them. Said they had received all the information and it was ready to go but the sellers were behind and sorry for the inconvenience. That made me start thinking so I looked back through the emails with them and the 2nd to last said the the item would ship in 8 weeks! Well that didn't sit well with me as they have my payment and I won't receive my item for more than 2 months! What the hell. I then went back through all the auction notes, details, payments and everything that was posted in the aucrion. Not once did it say the item would be shipped 8 weeks from end of auction. I reached out to Hibid and have heard nothing! This is really pretty crappy of a business both the Auctioneer bismanbids and Hibid. I will not be bidding here ever again. Proxibid.com is always upfront and on time shipping without delay and especially NOT 8 weeks from win. Hibid check your email and please respond to my questions and concerns!
Thank you for sharing your concerns. We sincerely apologize for the delays you’ve experienced in receiving your firearm and for any frustration caused. We understand your disappointment regarding the shipping timeline, as well as your desire for clearer communication.
We are actively working with the auctioneer, BisManBids, to resolve this issue and will ensure your feedback is promptly addressed by them. We value your feedback and will use it to improve the bidding experience for all of our users.
I have bid on several different auctions and have found that all of the people involved have been very helpful and worked with me in any way they could.
Thank you for the 5-star review! We’re so glad to hear you’ve had great experiences and found everyone helpful and accommodating. We’re happy to have you as part of the HiBid community—happy bidding! 😊
I won stuff but they never contacted anyone, 3 weeks later they said I won asked where I could pickup and then they never responded, they said Hibid was to blame for everything?
Thanks for the 5-star review, Ken! We're sorry to hear about the confusion with that auction. Just to clarify, sellers handle all communication and pickup directly. If they’re unresponsive, feel free to reach out to HiBid support at +1 (844) 775-4774 for help facilitating contact.
Well I forgot the sale started so I missed out in an item I really wanted! Then there were WAY too many items in this auction the items I wanted by the time it finally got to them I fell asleep twice waiting so I missed out on several items I wanted. If I were to bid again I would want an auction with fewer items so the auction doesn't take up 4/5 hours of my time waiting. I say 150 tops per auction.
Thank you for your feedback, Ashley! We’re glad to hear you enjoyed the auction overall, but we understand your concerns about the length of the sale. Each auction is managed independently by the auctioneer, including the number of items offered, so the experience can vary.
We recommend keeping an eye on shorter auctions or auctions with fewer lots to better suit your preferences. If you’d like assistance finding auctions that meet your needs, feel free to reach out to HiBid Support at 844-775-4774. Your input is valuable, and we hope your next experience is even better! Happy bidding!
Easy to schedule appointment and pickup. All paperwork was ready and the loader was friendly and helpful.
Thank you for sharing your positive experience! We're delighted to hear that scheduling your appointment and pickup was straightforward, and that the seller had all paperwork ready for you. It's also wonderful to know that the loader was friendly and helpful. At HiBid, we partner with professional and accommodating auction houses to ensure a seamless experience for our users. We look forward to serving you in future auctions!
My experience was great and very well run. I will use them again.
Thank you for sharing your positive experience! We’re thrilled to hear that everything ran smoothly and that you plan to use HiBid again in the future. Our team works hard to ensure a seamless auction process, and your feedback means a lot to us. If there’s ever anything you need, we’re here to help.
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
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Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience! We’re glad to hear you’re enjoying the platform and finding the max bid option helpful for managing multiple items. It’s great to know it makes bidding easier and more convenient for you. Happy bidding, and best of luck in your future auctions!