Overview
HiBid has a rating of 4 stars from 2,834 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process and online auctions. HiBid ranks 2nd among Auction sites.
Instant Feedback
First time bidding & found the process smooth & easy.
Received an email when I was outbid but not when I won the bid. (?)
My over-all auction experience was positive, other than losing an item, there seemed to be an auction house that had submitted the same auction on another website which made things a little confusing at the close. But, I'm guessing that's done frequently, I'm not too saavy on the on-line auction ways, but this is a learning experience and I will do my due-diligence in the future! Thanks for the positive experience!
Thank you for your positive feedback Jim! We’re glad to hear that your overall auction experience was enjoyable. If you have any questions or need assistance in the future, don’t hesitate to reach out. Happy bidding!
I win the bid for Auction 687-7004 and haven't heard from the auctioneer.
Thank you for your feedback, Wynsome. We’re sorry to hear about your experience with Auction 687-7004. We’ll be sending you a private message to gather more details and assist you further. Your input is important to us, and we want to ensure that your concerns are addressed. Thank you for bringing this to our attention!
Easy, effective...trustworthy and professional services
Thank you for your wonderful feedback! We’re thrilled to hear you found the process simple, effective, and trustworthy. Providing a professional and seamless experience for our users is our top priority, and we appreciate your support. We look forward to continuing to serve you in future auctions!
Great auction experience!
Really enjoy the ease of use. Timing for lots is set up well, and it's nice to know how bidding increments are handled with time allowed for upping your bid if you have been outbid! Clear shipping practices.
Would always appreciate more photos, including the backs of items, but know this isn't often done.
Thank you for the 5-star review, Jody! We're glad you enjoyed the convenience and clarity of our platform. We’ll definitely pass on your feedback about providing more item photos but feel free to contact the auctioneer directly. Happy bidding!
The album auctions I was in I was bidding against myself? I bid up a few albums tgat j alone was bidding a guy had 2 auctions going on at same time and I was thinking they were different the lot numbers were the same on some example I was bidding on Beatles rubber sole against myself
Thank you for your feedback! We understand how this could be confusing. It sounds like the auction may have had duplicate lot numbers, which can sometimes happen with simultaneous auctions. We recommend reaching out to the auction house directly for clarification. If you need further assistance, our support team is here to help at 844-775-4774. We appreciate your input and hope to make your next experience smoother!
The ability to search for hidden gems nationally and in some cases internationally has been awesome. I have won a few auctions from Canada, and all over the USA. I am not real happy with the shipping and handling fees though and there should be a way of rating auction houses for their cooperation with retrieving your items you won. I had some items that were not breakable and could simply be put into an envelope and the shipping and handling was double my bid price. I have a had about 70% over charge, 30% fair.
Thank you, Dan!
We're glad HiBid helped you find treasures across the U.S. and Canada.
We appreciate your feedback on shipping fees and are exploring ways to enhance the buying experience.
Happy treasure hunting!
The HiBid Team
Great. Site too slow. People at site were friendly and helpful. I will use again.
Thank you for sharing your feedback! We’re glad to hear that despite experiencing some slowness, you found our team friendly and helpful, and plan to continue using HiBid. We take site performance seriously and are always striving to make improvements. Your input helps us prioritize these efforts. If you have any other questions or concerns, please feel free to reach out.
Easy to bid and kept informed of my bid. When I go to pick up the service is always great
Thank you for sharing your experience! We’re thrilled to hear that bidding was easy and you stayed well-informed about your bids. We’re also glad to hear the pickup process went smoothly—our sellers work hard to provide great service, and we’ll share your positive feedback with them.
We look forward to helping you find more great items in the future!
Great first time experience with HiBid. Easy to bid and terrific auctioneer to deal with. Was very friendly and helpful with pick up -- even helped take items to the car.
Thanks for your 5-star review, Mary! We're so glad you had a great first experience with HiBid. It’s wonderful to hear the seller was helpful—hope to see you back for more auctions soon! 😊🎉
I've shopped on highbid for sometime now, and love it. This particular auction did have a lot of lots — a lot!, which seemed to slow down the speed at which you could change pages. This made me a little anxious during bidding. Otherwise everything went great!
Thank you for your kind words and for being a loyal HiBid user! We’re thrilled to hear you love the platform and had a great overall experience.
We appreciate your feedback about the page loading issue during the auction and will look into it to ensure a smoother experience in the future. Your input is valuable, and we’re committed to improving wherever we can.
Thank you for your support, and we look forward to helping you find more great items in future auctions!
Bid and went to pick up
First said they didn't get my payment which I sent and then didn't give me 2 items.
They stated I got credit for The one but blew me off for my other item. It's a piss off and I wont be using this again. I dont even know how to access the credit.
This seems extremely shady
I’m sorry to hear about the auctioneer difficulties you faced with your recent auction experience. Your frustration is completely understandable, and we are requesting additional information. We’ve sent a private message requesting more information so we can investigate further. Thank you for bringing this to our attention.
Website was glitchy during the auction and wasn't able to see won items. This resulted in bidding on more items then wanted. After the auction I was billed for more items than expected. I called a few time till I got through to someone and was told there's nothing they will do to fix the issue. I will be closing my account with them.
We appreciate your feedback, John, and we apologize for any inconvenience caused. Technical issues can be frustrating, especially during a live auction, and we understand your concerns about unexpected charges. We’ve sent you a private message to collect additional details, so we can better investigate this situation. Thank you for giving us the opportunity to assist.
Love the map feature to search auctions around you. The live auction option is great when you are bidding on multiple items. Plus you can 'X' out the items you are not interested in to focus on what you are. Great platform for bidding!
Thank you for the 5-star review, Tyler! We’re thrilled to hear you’re enjoying the map feature and live auction option. It’s great to know the ability to focus on your favorite items has made your bidding experience even better. Your support means so much to us—happy bidding!
Bidding on multiple items can be a challenge, but with the max bid option I can bid on items with ease.
Thank you for sharing your experience! We’re glad to hear you’re enjoying the platform and finding the max bid option helpful for managing multiple items. It’s great to know it makes bidding easier and more convenient for you. Happy bidding, and best of luck in your future auctions!
I have had good experiences with JBHibid so far. I use the website and it has a few glitches but overall I enjoy it.
Thank you for your feedback! We’re delighted to hear that you enjoy the experience with JBHiBid and have had positive interactions so far. We apologize for the website glitches and are continuously working to improve our platform. Your support and input are greatly appreciated!
After winning a bid, all the fees makes it cheaper to just go buy at a store and bypass all the junk with missing parts, the broken pieces, the stained rugs, the high buyers premium, the taxes, the credit card fees, and anything else that they can tack on after the sale. Then you have to be there on a certain day, certain time to pick up your stuff... No bargains to be found here!
Hi Daniel, thank you for taking the time to share your feedback. We’re sorry to hear that you’ve had a frustrating experience. Auction terms, fees, and pickup conditions are set by individual sellers, and we understand how they can add up, impacting the overall value of a purchase.
Your concerns about fees, item descriptions, and pickup requirements are valid, and we’ll share your feedback with our sellers to encourage greater transparency and consistency. If you encounter any issues with items not as described or need further assistance, please don’t hesitate to reach out to our support team.
We appreciate your input and hope your future experiences are more positive.
I was not able to pick up the items on the pick up date. I phoned and they said it would fine to pick them up the following day. The lady I spoke with was very nice.
Thanks, Linda! We're so glad you found great items and had a positive experience with the auction house. It's great to hear they were able to accommodate your pickup. Happy bidding, and we appreciate your support!
Some auctions are easy to bid on, the extended time period for bidding goes smoothly and the process is good. Other auctions appear to have AI bid to increase the final price of the items. The same with picking up items, some auctions are very organized, others it's grab what you want and some of the items you purchased are missing.
Thank you for your feedback, Frank! We’re glad to hear you’ve had good experiences with many auctions and found the bidding process smooth. We want to assure you that HiBid does not use AI or bots to place bids—every bid is placed by a registered user.
As for pick-up experiences, we understand how important it is for auctions to be organized. Since each auction is independently managed by the auctioneer, we’ll continue to encourage best practices to ensure smooth operations. Your feedback helps us and the auctioneers improve—thank you!
I won A ring off this site. Shows a quote for a Real lab diamonds. But when three jewelers tested, came back as fake moissanite. Be careful on what you are looking at they will trick you What you're actually getting
Hi Tyson, we’re sorry to hear about your experience. We'd like to understand more, so we've sent you a private message for further look into this. Thanks!
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
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Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.
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Thank you for your 5-star review, Patti! We're glad to hear your first bidding experience was smooth and easy. The winning bid notification is typically sent when you receive the invoice from the seller. If you have any questions or need further clarification, feel free to contact the seller directly. Happy bidding! 😊