Overview
HiBid has a rating of 4 stars from 2,834 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process and online auctions. HiBid ranks 2nd among Auction sites.
Instant Feedback
It was awesome. And the auction place was about 30 mins north of us. Everything went better than I could of expected. Thank u so much for a great experience.
I've been bidding on on-line auctions for a few years now. It's always interesting seeing the lots on each auction
Thank you for sharing your experience with us! We’re glad to hear that you enjoy bidding on HiBid and find the auctions interesting. It’s always exciting to see what new lots are available, and we’re happy to be a part of your online auction journey. We look forward to having you bid with us again soon!
I have been participating in online auctions for about two years. I am used to each item having a short description along with pictures of measuring tapes to show the size of the item. I feel at a disadvantage bidding without full disclosure. I do like the fact that they send me an email when I'm outbid along with links to the item so I can go back and increase my bid with ease.
Thank you for sharing your first-time bidding experience on HiBid! We’re glad to hear you appreciate the convenience of outbid notifications and the ability to easily return to increase your bids.
We understand your concern about detailed descriptions and size references, such as measuring tapes, and agree that these can make a big difference. Sellers are responsible for providing item descriptions and photos, and we’ll continue to encourage them to include as much detail as possible to ensure transparency for bidders like you.
We appreciate your feedback and hope your future experiences on HiBid are even better!
Amazing Fun and flawless secure bidding!
Already bidding on new auctions.
Thank you for the 5-star review, Ryan! We’re so glad to hear you had an amazing and fun experience. Your support means a lot to us—happy bidding!
I did not receive an invoice for my winning item. I have emailed the auction house and requested an invoice for my auction winnings.
Thank you for your feedback. We’re sorry to hear that you haven’t received your invoice yet. Invoices are typically sent by the auction house after the auction concludes, and it’s good to know you’ve already reached out to them. If you still don’t hear back soon, please let us know, and we’ll be happy to assist by contacting the auction house on your behalf.
We appreciate your patience and are here to help ensure your experience is a positive one.
I received an item from Jager Holdings LLC dba Jager Auction and it was clearly a fake brand. After selling so many antiques, I would think they can tell real quality from bad quality. They marked it as unverified but I would think their expertise could tell how it feels. It weighs about an ounce, painted on screws, and no markings on the glasses. All other carrier glasses that have been sold by them had clear markings and clear pictures including the serial numbers. It feels as though they left out the nosepiece which would let bidders know it was fake. I am out of 300 dollars because we were misled by the description. For the record, I have had no other issues with my purchases with other sellers.
Thank you for sharing your experience. We’re sorry to hear that the item you received did not meet your expectations and understand how disappointing it can be when the quality of a purchase is not as anticipated.
At HiBid, sellers are responsible for the accuracy of their listings, and we encourage them to use clear descriptions and photographs, especially for higher-value items. While Jager Holdings LLC marked the item as "unverified," we understand that buyers rely on sellers’ expertise to accurately represent items, particularly when purchasing antiques and collectible goods. We’ll review your feedback with Jager Holdings LLC to ensure better clarity and transparency in their listings.
For further assistance, we encourage you to reach out directly to Jager Holdings LLC regarding a possible resolution. Additionally, if you have ongoing concerns, please contact HiBid support so we can guide you through possible next steps.
Thank you again for your feedback and for trusting HiBid for your purchasing needs. We’re committed to continually improving the buyer experience and appreciate the opportunity to address these concerns.
This auction software always crashes in the closing minutes of an auction. It has happened to me every time I've bid with them. Also I am used to other auction sites letting you know if you've been outbid. This one doesnt
Thank you for your feedback Andrew! We're sorry to hear about your experience with the auction software and understand your frustration. We have reached out to you privately for more details to investigate further.
We want to assure you that outbid notification emails are indeed sent. To ensure you receive them, please navigate to your account, then go to Manage Searches and Subscriptions, and make sure the option for "send notification when outbid on an item" is toggled on. If you have any further issues, please don’t hesitate to reach out to our bidder support team at (844) 775-4774. Thanks!
Got to the auction they couldn't find anything I bid on had a car parked in front of the forklift I won(nothing like description said it ran. That thing wouldn't take thousands of dollars to run again, I don't even know if that would help)at auction told me to move it gave me keys it didn't run it took 6 hours to get out of where they had it.it was the worst auction experience I'll never get anything from them again
Thank you for sharing your experience. We’re sorry to hear about the challenges you faced with the auction house and the issues with your purchase. While HiBid provides the platform, auction houses are responsible for managing their listings, descriptions, and customer interactions.
Your feedback is important, and we recommend reporting your concerns about the auction house directly to HiBid’s support team at 844-775-4774 so we can review the situation further. We understand your frustration and appreciate your patience as we work to improve the overall experience for our buyers. Thank you for bringing this to our attention.
Very professional.
Receipt list was complete and accurate.
Had big notice" paid in full".
Thank you for the 5-star review, Bernard! We’re thrilled to hear you had a professional and positive experience. It’s great to know the receipt process was accurate and clear. Your support means a lot to us—happy bidding!
Wonderful sight got great deals. Will definitely use again purchasing supplies for my business.
Thank you for the 5-star review, Rebecca! We’re thrilled to hear you love the site and found great deals. We’re glad it’s helping you with supplies for your business. Your support means so much to us—happy bidding!
I bought what was supposed to be a new in the box Breville Oracle expresso machine through Globe Auctions. It was definitely not that! Internal pumps had been previously frozen and destroyed. Verified by the Breville repair technician. I should have been suspicious when I opened the box and many key pices where missing. I had multiple emails with them to discuss this but they chose to hide behind their dislaimer. I'm now out $2200 but have a nice looking, non functioning machine. I guess this morally bankrupt business must be proud of their auction practices.
Not sure how I was supposed to look inside a mew expresso machine for damage. Just be prepared you may have to do the same.
We apologize for the delayed response, Gerry, and are deeply sorry to hear about your experience with Globe Auctions. It’s unacceptable for an item to be misrepresented, especially when it was supposed to be new and in working condition. Auctioneers are responsible for accurately describing their items, and it's disappointing that your attempts to resolve the issue weren't successful. We recommend reaching out to the auctioneer directly for a resolution, but if you're not getting a response, please contact our support team at 844-775-4774, and we can help facilitate communication. Thank you for sharing your feedback, and we hope this issue is resolved to your satisfaction.
I hit the ask the auctioneer button and asked a question, it was a day or two before the auction. I got no response back. Kind of pointless to have a button for questions if no one is going to answer. Most auctions I see the auction company doesn't tell you if the item is operational and rarely ever list vital information, such as dimensions of the item listed. I miss in person auctions.
Thank you for your feedback, Ray. We apologize for the frustration with the communication experience. While we encourage auctioneers to respond to bidder inquiries, it sounds like your question went unanswered. If you encounter this again, please feel free to reach out to our support team at (844) 775-4774—we’re here to help ensure a smooth experience. We'll also continue working with auctioneers to include more detailed item descriptions. We understand how important it is to get reliable info, especially when it comes to item dimensions and functionality. Thanks for letting us know, and we’re here to support you however we can!
I have interacted with this auction service before. Quality stuff and pictures are on point
Thank you for the 5-star review, Timothy! We’re glad to hear you’ve had a great experience with quality items and clear pictures. Your feedback is greatly appreciated!
Platform is great. Sometimes hard to find auctions you are trying to keep an eye without registering. Also kept disconnecting during the live portion of the auction.
Thank you for your feedback, Brad! We’re glad to hear you think the platform is great. To make it easier to track specific auctions, you can add items to your Watchlist, which allows you to quickly access auctions you’re interested in without needing to search for them again.
Regarding the disconnection issues during the live auction, these can sometimes be due to internet connectivity problems. We recommend using a web browser on your mobile device instead of the app for a more stable experience. Also, please note that you do need to register for each auction you wish to participate in, which involves agreeing to the terms and conditions of the auction. You don't need to create a new HiBid bidder account—just register for the individual auction.
If the issue persists, feel free to contact HiBid Support at 844-775-4774 for further assistance. Thank you again for sharing your input—it helps us continue to improve!
I bid on the auction and loved it, but I paid for my items first thing in the morning, I was told to send an etransfer and they would send me a tracking later in the day when it was shipped? Now I'm told it's being shipped tomorrow, so as long as everything gets here ok I'll be ecstatic, if not I'm kinda of screwed because my payment was through etransfer which is non refundable, but it's worth the risk! If everything goes well I will definitely be a repeat customer
Thank you for your feedback, Stephanie. We’re glad to hear you enjoyed bidding on the auction, and we hope everything with your shipment goes smoothly. Since payments and shipping are managed directly by the auctioneer, we recommend staying in touch with them for updates. If you encounter any issues or need further assistance, feel free to reach out to HiBid Support at 844-775-4774, and we’ll do our best to help. Thank you for sharing your experience, and we hope it all works out perfectly!
I was disappointed greatly at the end. I was trying to watch two items in the end and when I tried to go to my other item it sent me off somewhere and I lost the item. Very disappointed as it was going to be a gift.
Thank you for your feedback, Denise. We’re sorry to hear about your disappointment while trying to watch multiple items during the auction. It sounds like you were using the watch list, but during a live catalog auction, the system redirects to the auction itself for real-time updates. This ensures accurate bidding but can sometimes make it harder to track multiple items.
We understand how frustrating this can be, especially when you’re bidding on items for a gift. If you have questions or need assistance navigating the live catalog, please don’t hesitate to reach out to HiBid Support at 844-775-4774. Your input is valuable, and we hope your next experience is smoother!
It's very informative on what's being sold and pictures of what is being sold just wish instead of 3 minutes after last bid maybe 2 minutes to speed up
Thanks, Rodney! We're glad you found the platform well-run and informative. The soft close feature is set by each individual seller, so if you'd like to see a shorter extension time, we recommend reaching out to the auction house directly. We appreciate your feedback and hope you continue to have great experiences on HiBid. Happy bidding!
The bidding process was easy. Paying for my item was easy. We are still waiting to hear on when our pickup date and time will be. Overall, I'm satisfied
Thank you for your review! We’re glad to hear the bidding and payment process was easy. For updates on your pickup date and time, we recommend reaching out directly to the auction house. If you need further assistance, feel free to contact our support team at 844-775-4774!
I have been using this for a while and it's pretty easy to use but when I got the receipt for the items I won, I noticed the total was a bit higher than it should have been. I looked closer and see that there is a $2 per each lot number you win plus the 18% fee on top of that.I will no longer bid online, especially this one in Visalia.
Thank you for your feedback. We understand your frustration regarding the additional fees associated with your recent auction experience. These fees are set by the auctioneer, and we appreciate you bringing this to our attention. We strive for transparency and want to ensure our users are informed about any potential costs set by auctioneers. Please feel free to reach out to our bidder support at (844) 775-4774 for further assistance.
First time bidding & found the process smooth & easy.
Received an email when I was outbid but not when I won the bid. (?)
Thank you for your 5-star review, Patti! We're glad to hear your first bidding experience was smooth and easy. The winning bid notification is typically sent when you receive the invoice from the seller. If you have any questions or need further clarification, feel free to contact the seller directly. Happy bidding! 😊
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
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Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the 5-star review, Kathy! We’re thrilled to hear you had such a great experience. It’s wonderful that everything went smoothly, and we’re so glad we could exceed your expectations. Your support means a lot to us—thank you for being part of our community! 🌟