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HiBid

Overview

HiBid has a rating of 4 stars from 2,842 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process and online auctions. HiBid ranks 2nd among Auction sites.

service
433
value
143
shipping
114
returns
110
quality
130
This company responds to reviews on average within 2 days

Instant Feedback

4,729 reviews
+163
How would you rate HiBid?
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Iowa
1 review
0 helpful votes
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Went well
January 30, 2025

It the app turn around and locked me out twice and I had to reenter and find the auction again also there was a local auction tonight and whenever I pulled up Iowa it did not show that auction I had to go digging for it

Date of experience: January 20, 2025
Audriana B. HiBid Rep
3 months ago

Hi Timothy, thank you for your feedback! We’re sorry to hear about the trouble you experienced with the app and finding your local auction. For the best experience, we recommend using a web browser on your mobile device. If you need assistance, our support team is here to help at 844-775-4774. We appreciate your input and will work to improve!

New York
1 review
0 helpful votes
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Hotwheels VW
February 5, 2025

Lots of items that I can bid on to add to my collection. I like the process where I can rebid and get notified when I get outbid on items that I want.

Date of experience: January 27, 2025
Audriana B. HiBid Rep
3 months ago

Thank you for the 5-star review, Walter! We’re thrilled to hear you’re enjoying the wide selection of items to bid on. Your support means so much to us—thank you for being part of our community! 🌟

Indiana
1 review
0 helpful votes
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First experience not using the app.
January 19, 2025

I did not care for viewing of the pictures for lots. I think there was some sort of issue there. Overall didn't like not using the app. Maybe it's just cause I was new and need to figure things out. Would have liked some notice the app was going away. Went to bid on my items and couldn't do so through the app. Was on it the day before with no issue. Maybe next time give a little notice before dismantling the app. I would like to see a new Hibid app made instead of having to use an internet browser.

Date of experience: January 9, 2025
Audriana B. HiBid Rep
4 months ago

Thank you for your feedback, Mike. We’re sorry to hear that your experience didn’t meet your expectations. The transition to using a web browser is intended to provide a better, more consistent experience with improved functionality compared to the app.

You can even create a shortcut to your home screen that works just like the app. This way, you’ll have the same convenience of quick access while enjoying all the benefits of the browser platform. If you’d like guidance on setting up the shortcut or navigating the browser, please don’t hesitate to reach out to HiBid Support at 844-775-4774.

Thank you for sharing your thoughts, and we hope your next experience is much smoother!

Pennsylvania
1 review
0 helpful votes
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Difficult to navigate
January 13, 2025

I found the website itself difficult to navigate. The Auctioneers home pages need to be clearly labeled so it is easier to decipher between the home page and the auction pages. The bids also do not update in real time.

Date of experience: January 3, 2025
Audriana B. HiBid Rep
4 months ago

Thank you for sharing your feedback. We’re sorry to hear you found the website difficult to navigate. We understand how important it is for the auctioneer home pages and auction pages to be clearly labeled for a smoother experience.

Regarding the bids not updating in real time, this could be due to browser settings or connectivity issues. We recommend refreshing your page periodically or trying a different browser for the best experience.

Your input is valuable as we work to improve the platform. If you have additional suggestions or need assistance, please don’t hesitate to reach out.

Texas
1 review
0 helpful votes
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Bidding went well
December 13, 2024

Would like phone number of auctioneer so I can make arrangements and ask questions regarding items. Please add to your info

Date of experience: December 3, 2024
Audriana B. HiBid Rep
5 months ago

Thank you for your feedback! We’d be happy to assist you with contacting the auctioneer. To provide you with their phone number, we’ll need to know the name of their auction company.

In the meantime, you can also find their contact information directly on their auction listing page or on HiBid. Additionally, their details should be available on any invoices you’ve received from them.

If you’re still having trouble locating this information, feel free to reach out to us, and we’ll do our best to help!

Colorado
1 review
0 helpful votes
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Awesome deals!
December 13, 2024

I love HiBid. So many goodies...great deals. I have found unique gifts, collectibles and great home decor. Even home improvement items.

Date of experience: December 3, 2024
Audriana B. HiBid Rep
5 months ago

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying the deals and discovering unique items on HiBid. It’s great to know that you’ve found collectibles, gifts, home decor, and even home improvement items that you love. We appreciate your support and look forward to bringing you even more great finds in the future!

Oregon
1 review
0 helpful votes
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Fun place for online auctions
January 30, 2025

We've been bidding on hibid for a few years and our overall experience has been great. The auctioneers do reply to to questions which is very helpful. Take a chance and have fun.

Date of experience: January 20, 2025
Audriana B. HiBid Rep
3 months ago

Thank you for the 5-star review! We’re so glad to hear you’ve had a great experience over the years and that the auctioneers have been helpful. We’re happy to have you as part of the HiBid community—happy bidding and have fun! 😊

Puerto Rico
1 review
0 helpful votes
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Excellent experience!
February 2, 2025

Excellent first time experience, signing up and bidding was very easy, auctioneer very prompt and friendly, a completely positive experience, and I look forward to bidding again!

Date of experience: January 22, 2025
Audriana B. HiBid Rep
3 months ago

Thank you for the 5-star review, Jeff! We’re so glad to hear you had an excellent first-time experience. It’s great to know that signing up, bidding, and interacting with the auctioneer were all positive aspects of your experience. We look forward to having you bid again soon! 🌟

Canada
1 review
0 helpful votes
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I enjoy the security of Hibid handling my successful bids which means I don't have to have an account at each auction site I have successful bids on.

Date of experience: December 13, 2024
Audriana B. HiBid Rep
5 months ago

Thank you for your positive feedback! We're delighted to hear that HiBid's centralized payment system enhances your auction experience by providing security and convenience. Our goal is to make the bidding and payment process as seamless as possible, allowing you to participate in multiple auctions without the need for separate accounts. We appreciate your continued support and look forward to serving you in future auctions.

Nebraska
1 review
0 helpful votes
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Satisfactory
November 1, 2024

While I like to use this format, sometimes the pictures of the item are not enough to be sure of what I may be buying. Therefore, I only buy from those who are locally accessible to me. Additionally, if an item is listed as "untested" I can only assume it doesn't work.

Date of experience: October 22, 2024
Ben C. HiBid Rep
6 months ago

Greg,

We are glad that you found our platform easy to use and satisfactory!
We appreciate your business.

Happy Bidding,
The HiBid Team

Georgia
2 reviews
0 helpful votes
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They don't have a specific place to just leave a review for Bismanbids auction so I'll just leave one here. Buyers be aware bismanbids autions fraud or rigged. Phone number does not work, they do not respond to email request either. All their auctions are set up they rob you with fees and if you ever try to cancel something you accidently bid on you can forget it. They are very quick about taking your money but good luck getting it back. There are much better and reputable auctions out there. Save yourself and buy from a different company. I honestly shocked that hibid still allows them to sell on their platform. Check them out on google before you buy anything. I wish I did, I would have never bid on any of their items. Waist of time and auctions are all set up.

Date of experience: October 27, 2024
Audriana B. HiBid Rep
6 months ago

Thank you for taking the time to share your experience. We’re sorry to hear about the issues you encountered with Bismanbids Auctions. At HiBid, we are committed to connecting buyers with reputable auction houses, and we take reports of unresponsive communication and unclear fees seriously.

Each auction company on our platform operates independently, managing its own customer service, fees, and cancellation policies. However, we understand the importance of clear communication and fair practices for our buyers. We will review this feedback with Bismanbids Auctions and take any necessary steps to maintain a trustworthy environment.

If you need assistance or guidance with this matter, please don’t hesitate to contact HiBid’s support team. We’re here to help and appreciate your feedback, which allows us to keep improving the HiBid experience.

California
1 review
0 helpful votes
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It's a decent bidding site.
November 6, 2024

Site reloads too often while I'm trying to bid. I've lost purchases because of that function. Also there isn't a way to mark an item as 'watch' to know what I might want to bid on. I have a hard time getting 2nd & 3rd pictures to load for specific items. Otherwise, once you figure out how to navigate the site, it's not too bad.

Date of experience: October 27, 2024
Audriana B. HiBid Rep
6 months ago

Thank you for your feedback! We’re glad to hear you find HiBid helpful overall, and we appreciate your suggestions on how we can improve. We’re sorry to hear about the site reloading during bidding—that can be frustrating, and we’re always working to enhance site stability for a smoother experience.

Regarding your request for a watch-list feature, we’re happy to let you know that HiBid does offer a “Watch List”! You can add items to it to easily track auctions you’re interested in bidding on. If you have any questions about using this feature or trouble with image loading, our support team is here to help.

Thank you for choosing HiBid, and we look forward to making your next experience even better.

Tennessee
1 review
0 helpful votes
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Notice to pay
December 14, 2024

I never recd a billing after having won an auction item. The 2nd auction with you did
Now I don't know if I got it or I'm blocked

Date of experience: December 4, 2024
Audriana B. HiBid Rep
5 months ago

Thank you for sharing your experience, and we're sorry to hear about the trouble you've encountered. We understand how frustrating it can be not receiving a billing notice after winning an auction. Please check your spam or junk folder as emails sometimes end up there. We appreciate your patience and look forward to helping you sort this out.

Texas
1 review
0 helpful votes
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So far so good.
December 27, 2024

Waiting to see the finish of the transactions. And then I will know how you did.

Date of experience: December 17, 2024
Audriana B. HiBid Rep
5 months ago

Thank you, Carl, for sharing your thoughts! We’re glad to hear things are off to a good start for you. We hope the rest of the process goes just as smoothly, and we look forward to hearing your final thoughts once the transaction is complete. If you have any questions or need assistance in the meantime, we’re here to help. Happy bidding!

Florida
1 review
0 helpful votes
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HiBid sharing Auctions with ProxiBid
November 6, 2024

I recently bid on an auction that was receiving bids on two separate sites. This created problems with me being able to watch what was being bid since I had placed high bids on Proxibid only to find that HiBid was a better site for seeing the final bids on a timely fashion.

Date of experience: October 27, 2024
Audriana B. HiBid Rep
6 months ago

Thank you for your feedback and for choosing HiBid. We understand that bidding across multiple platforms can be confusing, especially when timing is essential. While some auctioneers list on both HiBid and Proxibid to expand their reach, we appreciate your preference for our platform’s format.

We recommend confirming with auctioneers if their listings appear on multiple sites, so you can make the best choice for your bids. Please reach out to HiBid support if there’s anything more we can do to improve your experience.

Illinois
1 review
0 helpful votes
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Awesome
January 23, 2025

I'm new to online bidding and it's fairly easy to figure it out. No problems other than my fingers didn't move fast enough on one item. Great learning experience and great items.

Date of experience: January 13, 2025
Audriana B. HiBid Rep
4 months ago

Thank you for the 5-star review, Jackie! We’re thrilled to hear you had a great experience as a new online bidder and found the platform easy to use. Losing an item can be tough, but it’s all part of the learning process. We’re glad you enjoyed the great items and look forward to seeing you in future auctions—happy bidding!

Ohio
1 review
0 helpful votes
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Very Satisfied
January 31, 2025

My Watch List and the live bidding experience helped me feel confident that I was paying a fair price, and that others had the same opportunity to bid that I had. Thanks.

Date of experience: January 21, 2025
Audriana B. HiBid Rep
3 months ago

Thank you for the 5-star review, Felipe! We’re thrilled to hear that the Watchlist and live bidding experience helped you feel confident in your bidding. It’s great to know that you felt the process was fair and transparent. Your support means a lot to us—thank you for being part of the community! 🌟

Texas
5 reviews
1 helpful vote
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Quality and Customer Service
February 2, 2025

Recently participated in Lexington and Deetz online auditions. Both of these were awesome. The staff took the time to validate and responded to all inquiries. Items were as stated.

Date of experience: January 23, 2025
Audriana B. HiBid Rep
3 months ago

Thank you for the 5-star review, Steve! We’re so glad to hear you had a great experience with both Lexington and Deetz online auctions. It’s great to know that the staff provided excellent customer service and that the items met your expectations. Your feedback means a lot to us—thank you for being part of our community! 🌟

Virginia
1 review
0 helpful votes
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More difficult than it needs to be
January 7, 2025

Almost impossible to get signed in. Kept getting notice card not accepted so tried another. All got rejected (supposedly). However, when I went back, I found that I had opened several accounts as all cards had been accepted...

Date of experience: December 28, 2024
Audriana B. HiBid Rep
4 months ago

Thank you for your 4-star review and for sharing your feedback! We’re sorry to hear about the confusion during registration. It sounds like there may have been a technical glitch with the card submissions. For future issues, our support team is always here to help ensure everything runs smoothly.

We appreciate your patience and look forward to providing a better experience next time!

New York
1 review
0 helpful votes
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Great MOST of the time
November 8, 2024

I was bidding on a piece that I really wanted. It was the reason I was in this auction. All of a sudden the site wouldn't recognize my bid. I went out of the site and back in twice to no avail. The third time, by the time I got back in, it was too late. Bidding had closed.

Date of experience: October 29, 2024
John - H. HiBid Rep
6 months ago

Thank you for your review, Jill! We're so glad you joined the auction, but we're sorry to hear about the issue you experienced. We’ve sent a private message to gather a few more details and help troubleshoot. Looking forward to ensuring smoother bidding for you next time!