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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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When bidding towards the end of the auction my page would freeze up. Has done it at multiple auctions. When I go to the auctions own website it works fine. Something is up with HiBids site
Pictures and descriptions were fine. Start and ending times were perfect!
It was great. No issues and very easy to use. Thank you for making it simple for seniors
Good people and good communication.
Flexibility to meet unique needs makes it possible to participate.
Good auction. Hope items are as good as presented on-line. I like the alarm bells when item has been outbid or won. I had an issue when my watch list items got close to ending. When bidding, the list didn't stay on watch list items only. Instead I was switched to live auction with every item for sale. Which confused me on focusing in on only my items selected. Very fast paced when multiple items are closing close together and not able to properly execute my bid plan. Suggestions on how to focus in on watch list items only would be appreciated. Thanks for a successful auction.
It was fun I like doing it there was nothing complicated about it it was a good past time for Sunday afternoon.
Rarely with any auction service is there enough information or pictures given to determine conditon or value. Rarely "tested, working or not working ". Or Car or boat has title or no title. If you call to get the specific info, they rarely if ever return the call. Just as bad if you email the auctioneer... If the item is damaged, rarely will that be mentioned nor will picture s of damage be shown...
It is the hardest to navigate through I have ever experienced. It cost me a lot of money because of the way you move things through. If your system ever comes again I just won't even watch the auction much less bid.
I have been buying on this site for years. I find most of the items are described in a very truthful manner. The process is straight forward and the shipping hadn't been an issue.
It was so easy and looking forward to seeing other auctions.
The most recent auction had advertised a 7pm closing, but actually started at 7am the next day. I woke up and changed my schedule based on the 7am time and won several lots. THEN there was a message that because of the 7am error they would extend the bidding through the evening and I lost all my lots. I am sure the auctioneer typed (by mistake) AM in place of PM. Human error exists, however they should have stayed with the bids and acknowledgement I won.
It would be good to receive an email notification that states you won the item you were bidding on and where to pick it up.
Enjoyed the buildup to the auction day. We watched the items as they closed. Never had any problem with bidding or response from system.
It was a great experience. Easy to use. Overall a pleasant experience. I will use again
Site locked/crashed on me about 1/3 of the way through. Had to close browser and restart to get it to reset, missed bidding on several items, other than that was OK
Hesitated on getting involved with this particular auctioneer but there were several items that had me decide to make the plunge. Auctioneer insisted on charging 20% of the invoice total to bidder's credit card despite being informed in advance that the invoice would be paid with cash and/or Zelle in it's entirety. Much too short of a time period post-auction for pick up and more than 24 hours after the conclusion of the auction there had not been scheduling of pickup times. Giving them a rating of "mmehhh", will monitor.
Great experience. Easy to bid and easy to follow. No issues.
Everything went very smoothly. Keep doing what you're doing. Thanks for asking,
John Bryan
Jefferson City, MO
Using Thiel and Thiel Auction site is easy to use. The items are clearly shown and described. If you have a question on an item they respond quickly.
Answer: Licensed auctioneer here- auction law is that if you give notice that you need to retract your bid before the hammer falls (or the auction ends online) that the auctioneer is required to retract the bid. Actual law also dictates that bidding must start over at opening bid, not the next highest bid.
Answer: Very easy. If you dont get someone immediately they do call back. But once again if you have a problem with items contact the auction house not hibid. Hibid doesn't auction they only provide the platform
Answer: Most auctioneer there are scammers, a thrift store would be better option.
Answer: YES! Confirmed by an auctioneer I know. Hibid auctioneers can see your "maximum bid" and in most states it's legal to "shill" an auction or to bid against the public bidders - to "ensure reasonable sale prices" per national auctioneers associations. Also, anyone can set up an identity and bid against you. Although that may get interesting when they have to pay a commission to "buy" their own item!
Answer: "Mechanically challenged" is often a term auctioneers use to indicate that an item might not be functioning properly. It usually means that the piece needs repairs, doesn't operate as intended, or may have some technical issues. It's best to reach out to the seller for a clearer explanation to avoid any surprises. By confirming the exact condition directly with them, you'll have a better understanding of what you're bidding on.
Answer: Yes, if you suspect any fraud, please contact HiBid directly at 844-775-4774. Our team is here to assist you and ensure a safe and secure experience.
Answer: Some auctioneers require credit card verification as part of the bidder registration process. This process involves a temporary authorization charge of $1.00 to ensure the card is valid. In some cases, additional processing fees or taxes might cause the amount to appear slightly higher, such as $1.46. Please rest assured that this is not an actual charge but rather a temporary hold that will be released by your card issuer. Typically, these holds clear within 5-7 business days, depending on your financial institution. If the charge doesn't disappear after this time, we recommend contacting your credit card provider for further assistance.
Answer: Thank you for reaching out regarding your bidder rating and the reasons behind it. Bidder ratings on HiBid are determined by various factors, such as your bidding activity and whether you've been permanently approved or declined by auction companies in the past. Unfortunately, HiBid support and bidders themselves cannot view or access these ratings or the specific reasons behind them, as this information is exclusively available to auctioneers. The best way to gain insight is to contact an auctioneer you have a good relationship with or one whose auctions you'd like to participate in. They may be able to provide some clarity or work with you to address any concerns.
Answer: Thank you for reaching out! We understand how it can be confusing when an item is removed before an auction ends, but please rest assured it's not a scam. Sometimes auctioneers encounter unforeseen issues and may need to cancel or relist items. Keep in mind that auctioneers often work with consignors to ensure items are sold fairly, which can involve reserve prices or other considerations that may or may not be visible on specific listings. We recommend reaching out to the auctioneer directly for more details. If you have any difficulty reaching them, we're here to help facilitate communication.
Answer: Yes, HiBid regularly features a wide selection of motorcycles available for auction.