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HiBid has a rating of 4.2 stars from 1,379 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, online auctions, and bidding process. HiBid ranks 4th among Auction sites.
Proactively asks for customer feedback
This company responds to reviews on average within 7 days
3,081 reviews
First time user, had made an account previously, but never bid. Via email I happen to see something of interest to me, I logged on and the auction was taking place live. Before I knew it I had bid on a few items and won. I received an invoice the following day, with an itemized list and I plan to go pick up tomorrow. I've been a little intimidated try this in the past, not anymore, was very easy, and had fun.
I've encountered a frustrating situation with damaged orders and no means to secure refunds from sellers. Additionally, obtaining tracking numbers for won auctions seems impossible. Moreover, there's no avenue to review sellers' actions in such instances. Despite attempting to contact HiBid for assistance, they haven't responded, leaving me no choice but to resort to a chargeback through my bank. This experience leads me to believe that HiBid may be operating dishonestly.
First time user, had made an account previously, but never bid. Via email I happen to see something of interest to me, I logged on and the auction was taking place live. Before I knew it I had bid on a few items and won. I received an invoice the following day, with an itemized list and I plan to go pick up tomorrow. I've been a little intimidated try this in the past, not anymore, was very easy, and had fun.
Referred by a friend
I've encountered a frustrating situation with damaged orders and no means to secure refunds from sellers. Additionally, obtaining tracking numbers for won auctions seems impossible. Moreover, there's no avenue to review sellers' actions in such instances. Despite attempting to contact HiBid for assistance, they haven't responded, leaving me no choice but to resort to a chargeback through my bank. This experience leads me to believe that HiBid may be operating dishonestly.
I would dare say I have purchased at least 8 diamonds, Gold, and designer handbags. In my first order I was nervous for the product to arrive, making sure I was not duped. When it arrived, as they had said the day etc, I was very pleased. I still had doubts, so purchased a diamond tested, and all looked good. Took to big Diamond store to have mounting and they were just another confidence booster in my decision.
it was via email, and just had couple questions on first purchase. how I would get details on shipping, when it would ship etc. but everything went as told and every purchase, I know what to expect and they are quite fast.
Found it by luck, while looking into a real-estate auction site for a house that was down the road from my house.
Thank you so much for your glowing review, Anthony! We're thrilled to hear that you've had such a positive experience with us. It's wonderful to know that we were able to exceed your expectations and provide you with the confidence and reassurance you needed throughout your purchases. We're committed to delivering exceptional service and quality products every step of the way, and we're delighted to have earned your trust. We look forward to continuing to serve you and providing you with more fantastic finds in the future - happy bidding!
During the auction, the screen scrolled and reloaded, making it difficult to monitor the auction and bid on appropriate items. After items completed, I was surprised to see the comment "MAY HAVE WON". That was a bit indecisive. I was unable to pay for my items the next day because of technical difficulties.
It was the service used by the auctioneer.
As always, I'm very happy with your service. I've been buying things on high bid for a minimum of eight years. I really appreciate y'all. Whenever I've had a problem I have contacted y'all directly and you straightened it out. No question by far. You are the best auction service around.
Thank you so much, Chris! We truly appreciate your loyalty and your kind words. It's fantastic to hear that you've had an excellent experience with us over the past eight years. We're here to provide the best service possible, and we're thrilled to have been able to assist you promptly whenever needed. If there's ever anything specific you enjoy about our platform or if you have suggestions for improvement, feel free to share. Your feedback is invaluable, and we're here to ensure your future experiences with HiBid continue to be top-notch. Happy bidding!
I use HiBid all the tie to search online auctions within 50 miles of home. It makes it so much easier to scan several auctioneers' for bargains and treasure without having to go to each auctioneer's site I like knowing within minutes of an auction ending if I've won items or not. And I can do all of this from the comfort of home, although I'm sure it will work on one of those "magic phones" if you have one. I prefer my 'puter with its larger screen.
HiBid gathers info on many local auctions, making my searches for bargains much easier. The format allows for photos, and info on items up for bid, and provides the locations and terms of each auction. I can also easily check back to see if I have been out bid
Super fun and easy to use. Type in what I am looking for, and boom there it is.
Search by zip codes within a radius, got it.
Find auctions that have shipping offered, boom there as well.
Need to contact the auction house, there as well.
You can not go wrong with HiBid.
Super easy to use and a great place for auctions close to me.
Steven, we're thrilled to hear about your positive experience! We're here to make your HiBid journey enjoyable and convenient. If you ever have more feedback or suggestions, feel free to share. Happy bidding!
A very good transaction overall. My only complaint was There was only 1 picture of each lot that I was interested in. Very general pictures, impossible to determine manufacturer of product. I took a lot of chances and ended of with too much made in Taiwan. I could have gone to the preview on Sat but I was already driving 90 mins to pick up.
I have used this service for about a year
My husband and I decided to see what we could get for as little money as possible and we did really well! We got 23 lots and are extremely pleased with our purchases. Two lots were wrong(lots 26 and 1527)-but the rest were exactly what we expected. On-line was easy and setting up pick up was also easy. Men working at pick up were friendly and it was easy to find! We will definitely use this auction service again!
We have not heard back yet. I will give them some time to reply!
Found it on-line along with another more local auction we have used in the past.
Every thing went good started use this system three yrs ago. When we were in shut down...good time looking through and then go back if I decide to bid on that auction.
Thank you for your feedback! We appreciate your continued support and trust in our platform. If you have any suggestions or if there's anything we can do to enhance your experience further, please feel free to let us know.
I have bid and won some great stuff on Hi-Bid. From washing machine, clothes dryer, freezer. Jewelry and coins to metal detectors. I just got a lawnmower yesterday for a good price. You name it its on here.
Found by accident on a google search.
Thank you, Scott, for your fantastic review! We're thrilled to hear that you've found a wide range of great deals on HiBid. We're glad you stumbled upon us through your Google search. If you ever need assistance or have any questions, don't hesitate to reach out. We look forward to providing you with more great finds in the future!
Can,t figure out the closing which can be enough to piss me off. I spend enough that a friend can get a early close by MISTAKE>? That is not the first time I got screwed might be the last time. In the last year I,ve bought over 20 grand of some good some bad but maybe I can now give up. It was fun while it lasted. To old to get screwed in my younger day $#*! would happen just because.
Gave me a answer on the easy way out.
Can,t figure out the closing which can be enough to piss me off. I spend enough that a friend can get a early close by MISTAKE>?
Love bidding online. It's very easy. I only gave 4 stars because I find it difficult to search in my area. It came up with different auctions even though I put in the same search criteria.
Local auction houses use it and it's close to pick up my wins.
Hi Tracy! Thank you for your review and feedback! We're glad to hear that you love bidding online and find our platform easy to use. We appreciate your rating and understand your concern regarding the search functionality in your area. We apologize for any inconvenience you experienced with the search results not consistently matching your specified criteria. We strive to provide accurate and relevant search results to ensure a seamless user experience. We appreciate you bringing this issue to our attention, and we'll investigate the matter further to improve the search functionality, especially in your specific area. In the meantime, if you encounter any difficulties with your searches or need assistance finding specific auctions in your area, please don't hesitate to reach out to our customer support team at (844) 775-4774. Thank you for choosing us as your online bidding platform, and we hope to have the opportunity to serve you even better in the future.
I was just in a live auction placed my bid waited to see if anyone else would outbid me the timer hits 0 and closes then they claim ive lost the bid even though i have the highest bid and a working payment method setup with them scummy experience also the other item i supposedly won on they are now claiming i MIGHT have one not actual conformation saying i won even though once again i was the highest bidder on close the site now displaying out bid even though the last bid was placed by me at 32.50
* HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Mitchell, we've contacted you via private message to address these concerns, we look forward to assisting you with this matter. Thanks, The HiBid Team.
I love the hi bid auctions easy to see what's available in my area. Reminders, easy bidding
Good descriptions
Easy to use
Fun
Local
Love the deals I get on hibid! Trusted site get everything sent to me very fast. Easy pay and go!
Best site on the internet!
Thank you for your review! We're thrilled to hear that you're enjoying the deals you find on HiBid. Hank you for choosing HiBid, and we look forward to serving you with more great deals in the future!
This and most of my other experiences have been great. Ladage auctions as well as most others have been great. Saying that, I've had 3 bad dealings with ogle auctions, as in paying and never receiving my items, only to watch them listed again. Repeated email and texts, phone messages left with no response. I don't bid in ogle auctions anymore. Unlike all of the others, they're very disreputable.
They represent my favorite auction companies.
I had a great 1st experience. I searched what I was looking for and put them in my watch list. I got notifications as a reminder (thank goodness) and won my auction. Follow up emails for shipping made it easy too. I'll definitely be a repeat bidder
Was searching for a specific item and HiBid came up
Thank you, Jim! We're thrilled to hear about your great first experience with us. We're here to make bidding and winning as smooth as possible. If you ever have more auctions in mind or need assistance, you know where to find us. Happy bidding, and welcome to the HiBid community!
I suspect a LOT of shill bidding…my own suspicion, based on my own experiences. Not cool.
Website doesn't allow me to make address changes because the email on it, that I've used for years, isn't "valid". It is.
My watch list recently disappeared. After years of using, it's gone.? And there's been no reply from CS to help. It's frustrating, to say the least.
I haven’t been contacted
The convenience of it is wonderful….if it worked well/legitimately.
If you read each auctions details regarding the bidding, everything makes sense. I do wish that it would state floor bid instead of pulled on items. Otherwise, I believe it is very clear and enjoyable.
I enjoy auction experiences. It is nice to be able to participate in auctions that would not otherwise be feasible do to travel.
Thank you for your feedback, Stacy! We appreciate your insights and are glad to hear that you find our bidding process clear and enjoyable. If you have any more suggestions or questions, please feel free to reach out. Happy bidding!
Deliberately misrepresented auction items. The auction for poker chips shows all chips were in tact. The truth was much different. 75% of the chips are crumbled. They through the few good ones on top completely hiding their trash. I submitted a few images. First is the auction image.Then, the truth. I wouldn't have paid 50 cents for thier trash. The hammer came down at $50. Shameful
Products used:
Poker chips
* HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi, James. We Have reached out privately to assist you with this matter! Thank you, The HiBid Tam.
I love the items you offered as they are of high quality and I'm thrilled with the ones I won. Bidding is fairly easy and the email notices help me keep on top of my items. Unfortunately your website is very difficult to navigate and, to find the auction I was involved was extremely hard. I found I just went from the email you sent me. Please update your web site to be more user friendly otherwise I will avoid bidding with you.
I was sent an emailed a notice of the auction
Thank you for your feedback, Janet. We're delighted to hear that you're pleased with the quality of the items you won and that bidding was straightforward for you. Happy bidding!
Very easy to bid. Was out of town when auction closed. No problem with my son picking up my items
Thank you so much for your positive review! We're thrilled to hear that you found our bidding process easy and convenient. Happy Bidding!
Called asked about color number on bid.They got back with when they were there. Answered all my questions very nice to work with.
Easy to bid and not have to put up with rude people or parking issues. Has been a very good experience so far. No complaints!
Thank you for your review! We're glad to hear that our the auctioneer and/or our team were helpful and provided good customer service. We strive to make the bidding process easy and ensure a positive experience for our users. If you have any further questions or need assistance, feel free to reach out to us. Happy bidding!
Everything went well. Pictures were up early for preview. Any questions I had were explained on the site. Bidding went smoothly. Pickup of my winning bid items also went smooth & efficient.
Past positive experience with HiBid.
Thank you for your positive feedback, Jodi! We're thrilled to hear that you had a smooth experience from start to finish, both with bidding and item pickup. We're delighted that you found our site user-friendly and informative. Your continued support means a lot to us, and we look forward to serving you in future auctions. If you have any further questions or feedback, please don't hesitate to reach out.
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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.
Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.
Thank you for sharing your positive experience, Dean! We're delighted to hear that your first bidding experience was enjoyable and hassle-free. If you ever have more items on your wishlist, we look forward to having you join our auctions again. Happy bidding!