Overview
HiBid has a rating of 4 stars from 2,833 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process and online auctions. HiBid ranks 2nd among Auction sites.
Instant Feedback
Keeps glitching and losing contact. It keeps giving me a connection error and resets to the first item available in the live action even if I'm on the last item. Pictures are terrible and many times will not respond to advance or enlarge. Many times I will try to select an item and it will bring up the next item, not the one I clicked on.
Picture quality is terrible, like going back to.3mp cameras used in 2007. The app doesn't save your preferences, I have to reset it to 100 items per page every time. And it glitches constantly. I look ahead to see what is coming up and if I click on an item and return it takes me all the way back to the beginning rather than where I was at in the catalog. This is especially annoying when it might take me back 400 or 500 items. It is really annoying when you click on an item and it glitches you to the next item so you don't even get to see the item you were interested in then sends you back. There is no way to rate the auctioneers, good or bad. Outbid notifications are hit or mis, and it will not always show that you have been outbid even while watching the item.
Easy to use and always fun. Enjoy these auctions. I like going to the facility and looking around too
Bible's always have good auctions with alot of different items to bid on. The people that runs the auctions are usually pretty friendly!
Love live bidding! I participate in this auction every two weeks or whenever they have them Love the products the people the platform
I bid on several lots and I am still unsure if I won them or not. Items say may have won. What is the reasoning behind this? Other sites are very clear as soon as the auction is over stating that you have won this item.
Thank you for your review, Neal. The “may have won” status appears when the auction has ended, but the seller has not yet finalized the results. Since each seller manages their own auctions, we recommend reaching out to them directly for confirmation. If you need further assistance, you can also contact HiBid support at 844-775-4774.
Aurora is a very reputable auction house. I have both purchased and sold with them. Have been very satisfied with all aspects of their company. Would recommend them highly.
Thank you for your kind words, Kelly! We're so glad to hear you've had a great experience with Aurora Country Auction. It’s always wonderful to work with reputable auction houses, and we appreciate your positive feedback!
This is so much fun and addictive. I have found a lot of interesting and helpful items on here. I hope everyone has a positive experience like I have had.
Thank you for the wonderful feedback, Marna! We're so glad to hear that you've had such a positive experience and enjoyed finding interesting items. We hope your future auctions are just as exciting and successful! Happy bidding! 😊
I have enjoyed bidding online for auction items that interest me. It is very simple to do and I love that I can put in my highest amount I am willing to pay and just walk away and HiBid notifies me via email if I have been outbid or if I won. I don't always have time to sit and watch an item in order to bid on it. This makes it so easy.
Thank you for your 5-star review, Pamela! We're so glad to hear you enjoy the ease and convenience of bidding on HiBid. We’re happy that the notifications help keep you updated, even when you’re on the go. Happy bidding! 😊🎉
Have bought from this auction via hibid a few other times over the years, and came back again for this auction for a lot they listed that I was really interested in. They always run a very nice auction. I am happy with the items I won.
Thank you for your review, Pat! We're glad to hear you've had great experiences with your local NJ HiBid auction over the years. Enjoy your winnings! 🎉👏
It's been a little while that I have used hibid because I had just moved and was getting settled.
I won some items and didn't really understand that you were now charging $2 extra per lot won
With that price increase it literally just cost me the same as if I were to go on Amazon or the hardware store and purchased the item brand new with a guarantee
Totally not worth it
I will definitely have to really consider bidding on your platform due to the extra cost
Thank you for your feedback, Mario. We're sorry to hear about your experience with the extra charges. The additional fees are set by the sellers and can vary based on the auction. We understand how this can affect the value of your purchase and encourage you to reach out to the seller directly if you have concerns about pricing or fees. If you have any further questions, feel free to contact HiBid support, and we’ll do our best to assist. We appreciate your input and hope you'll consider bidding again in the future!
Fun, easy, organized. Never had done an online auction. Site was easy to manage! Auction pickup was organized and simple. Will be participating in more online auctions!
Thanks so much for sharing your experience, Sharon! We're thrilled your first online auction went smoothly and that our support team could assist with the email issue. Looking forward to seeing you in more auctions—happy bidding!
II appreciate the good pictures and the bidding process. It's easy to register, easy to follow and the pick up process has always been a friendly and easy experience.
Thanks for sharing your experience, Stan! We're thrilled to hear that everything went smoothly, from bidding to pickup. We're also glad our support team was able to assist you promptly. We appreciate your feedback and look forward to seeing you at future auctions!
Excessive extra charges beyond what was shown on the site. I won 5 bids totaling $231.00 and I was charged $290.40.that is $58.60 more than expected. Very disappointed
Thank you for your feedback, Charles. We’re sorry to hear about the additional charges. Extra fees like taxes and buyer's premiums are sometimes added by the seller, and these should be outlined in the auction terms. If you're unsure about the charges, it’s always a good idea to contact the seller directly for clarification. We hope this helps resolve the issue, and we appreciate your understanding.
Went better than expected. HiBid has never let me down. I always get exactly what I'm bidding on and buy exactly what I looked at. I will continue using HiBid.
Thanks so much for the kind words! We’re thrilled to hear everything went even better than expected and that HiBid continues to deliver exactly what you're looking for. Consistency and trust are what we aim for, and it means a lot to know we’re hitting the mark.
We look forward to seeing you in more auctions—happy bidding!
I wish you could move from item to item without having to go "back" to the main catalog. Also, when bidding closes for a item, you have to click on the status to see if you won or not. You don't even see what the winning bid amount was. It's difficult to see what items you won and how much you got them for.
Thank you for your feedback, Connie. We're sorry to hear that the bidding process didn’t meet your expectations. We understand that it can be frustrating to navigate between items and not easily see the winning bid amount. Your input is valuable, and we’ll take it into consideration as we work to improve the experience. In the meantime, if you need any assistance or have questions about your bids, feel free to contact HiBid support at 844-775-4774. We appreciate your review and will continue working to make improvements! 😊
Hi, I plan to pick up my winnings today but information on prof of winnings is not clear. Do I just show up and say i won this and that. What is your expecting sort of prof? I did not receive a receipt from you as any confirmation. Expected prof of win and ID would be helpful in your blog at pick up would be most helpful. Thanks.
Thank you for your 4-star review, Jeanette! We understand the confusion regarding proof of ID and winnings. Since the seller handles all aspects of their sales, we recommend reaching out to them directly for specific details on the required documentation and pick-up process. We appreciate your feedback and will use it to improve the experience moving forward. Thanks again! 😊
I was using iPhone and bidding opened another window. This other window was not an active bidding window resulting in bidding refresh rates and bids were difficult to post.
Thanks for your feedback, Chris! It sounds like there was an issue with how the bidding window opened. For a smoother experience, we recommend using a single browser tab for bidding. If this continues to be an issue, feel free to reach out to HiBid support for assistance. We appreciate your input and hope your future bidding experiences go smoothly!
My sister turned me on to this auction. I am buying my first home by myself so money is tight. This is the best place to get quality furniture at a great price. Thank you.
Thank you for the wonderful review, BuniLynn! We're thrilled to hear that HiBid has helped you find quality furniture at great prices. Best of luck with your new home! 🏡😊
I do not trust the seller. Have contacted and asked for instructions and the seller is giving written instructions with typed wire information scratched out. I am not sending funds when that is the case. Please rectify this.
Thank you for bringing this to our attention, Tanner. We’re sorry to hear about your experience with this seller, but we’re glad to know our support team was able to assist you.
Each auction on HiBid is independently operated by auctioneers and resellers, and while we don’t process payments directly, we take reports like yours seriously. It’s completely understandable not to proceed with payment if the instructions you received felt unclear or suspicious.
If this issue hasn’t been fully resolved yet, please don’t hesitate to contact our support team again at (844) 775-4774 so we can follow up with the seller on your behalf. Your trust and safety are important to us, and we appreciate you sharing your experience so we can help ensure a secure bidding environment for all users.
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
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Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.
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Thanks for your feedback, Mark! We're sorry you're experiencing issues. Here are a few things to try:
- Clear your browser's cache and cookies — sometimes accumulated data can cause glitches and loading issues.
- Try a different browser to see if the issue persists.
- Check your internet connection for stability.
If these steps don’t help, feel free to contact HiBid support at 844-775-4774 for further assistance.