About the Business
About HiBid HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone. Ideal For Local & Online Auctions HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location. Auctions For Everyone Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site. Simplicity & Support For Auctioneers To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike. Auctioneers, Get Started Today! With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I love the HiBid site for finding and bidding on local auctions. My rating would have been a 5 star but for 2 small issues. 1. Sometimes when you click an item and then close it, the webpage takes you back to the top and you have to scroll down again. More of an annoyance than anything, and it only happens sometimes. 2. Sometimes the images don't match the descriptions, so you have to keep an eye to make sure what you are bidding on. Again, only happens occasionally - overall - awesome experience with the site.
Very enjoyable auction site and was able to find the items that I was looking for.
Lots of auction shipping is high but things can't find very easy
Thank you for your review and feedback! We're glad to hear that you find bidding on HiBid easy and enjoy the wide variety of auctions available. We understand your concern about shipping costs by auctioneers and our team continuously work with auctioneers to improve and provide competitive shipping to our bidders. Thanks!
I have purchased a new truck, boat, and many other items since finding this site. I will be using Hibid for years to come.
Thank you for your amazing review! We're thrilled to hear about your successful purchases through our platform. If there's anything we can do to enhance your experience, please don't hesitate to let us know. Happy bidding with HiBid!
I am happy with the service as there are few timing/update glitches.
Thank you for your fantastic review! We're delighted to hear that you find HiBid user-friendly and that you're satisfied with our service. Our team is continuously working to improve the platform and provide you with the best auction experience possible. If you ever encounter any issues or have any suggestions, please feel free to reach out to our bidder support line at (844) 775-4774. Thanks!
Everything was easy to follow and self explanatory. I really enjoyed the bidding experience with you all!
Thank you for the wonderful review! We're delighted that you enjoyed the bidding experience with us. If you have any questions or need any assistance in the future, please don't hesitate to reach out. Happy bidding and thank you for choosing HiBid!
I LOVE Hibid auction site! It is so easy to use. I search available auctions in my area or online auctions only and watch anything that interests me. Then I place my max bid and forget about it. If I win I get notification and its a surprise like Christmas!
Thank you for your amazing review! We're thrilled to hear that HiBid is your go-to auction site and that you find it incredibly easy to use. It's great to know that you enjoy the process of searching for auctions, placing bids, and the excitement of winning. We appreciate your continued support as a long-term customer, and we'll keep working hard to ensure you have a fantastic experience every time. Happy bidding, and may you continue to find wonderful treasures on HiBid!
It is very tedious trying to review new auctions. Each page has 25 auctions. Just say you have finished going through all the items in the 23 listed. You then have to go back to the list page and then back to the beginning auction and tab all the way back to get to the 24th auction. This is very tedious. I have brought this to the attention of Hi-bid several times and nothing is done to correct it.
Exciting to the last second. Every item had a feel of discount
We love that you find bidding on HiBid exciting Hien!
I enjoy HiBid, because it is easy to navigate, easy to register, simple to bid. I am hit and miss on the magnifying glass. It can be useful at times, but a pain sometimes. It also easy to contact the auctioneers when needed.
Thank you for your review and feedback Chad! We're delighted to hear that you find HiBid easy to use and navigate. We appreciate your input about the magnifying glass feature, and we'll take it into consideration for future improvements. We're glad to hear that contacting auctioneers is easy when needed. If you have any further suggestions or questions, feel free to reach out. Happy bidding!
Website works great. Haven't had any problems so far.
Thank you for sharing the love! We're absolutely delighted to hear that you're enjoying your time on HiBid.
Fun auctions! Glad for the two minute soft close on popular items.
We're delighted to hear that you're having a great time with the auctions on HiBid!
HiBid is my favorite! It is so easy to find what you're looking for, either by zip code or item. Each auction is different in its own teams, but HiBid is always the same, making it so easy to use. Thank you!
Thank you for your kind words and for choosing HiBid Teresa. We'll keep working hard to make sure you continue to have a great time using our platform. Happy bidding!
Have used hibid for a year now with many different auctions and always has been easy and fast to use. Been very pleased with my experience.
Thank you for your review! We truly appreciate your long-standing support and are thrilled to hear that you've been using HiBid for years with consistent satisfaction. If you ever have any questions or need assistance, our team is here to help. Happy bidding and thank you for choosing HiBid!
I have bid and I have lost as well as won. I enjoy being able to look at auctions several months in advance also. Great job.
Thank you for your review! We're glad to hear that you enjoy using HiBid and have had both winning and losing experiences while bidding. It's all part of the excitement of auctions. If you ever need any assistance or have any questions, feel free to reach out to our team. We appreciate your support and look forward to serving you in the future. Happy bidding on HiBid!
Always a great experience bidding, payments, and pick-up with this auction house.
Accurate descriptions and will let you know if there is any issue with the lot.
Thank you for you review on one of the auctioneers selling on our platform. We'll make sure to pass this feedback to them. Happy bidding on HiBid!
Fantastic! I received great service and love the merchandise.
Thank you for your fantastic review Kathleen!
Easy to bid and get my items easy to work with auctioneers
We are happy to hear you find our bidding process easy. If you have any further feedback or need any assistance, please feel free to reach out.
I enjoy the thrill of bidding against the unknown people
Thank you for your review! We're glad to hear that you enjoy the thrill of bidding on HiBid and competing against other bidders. If you have any questions or need any assistance during your bidding journey, please don't hesitate to reach out to our bidder support line at (844) 775-4774.
It would be nice to exclude canadian auctions from search by distance. My search get's filled up with auctions from across the border.
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Thank you for your fantastic review! Your experience on HiBid brings a smile to our faces.