About the Business
About HiBid HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone. Ideal For Local & Online Auctions HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location. Auctions For Everyone Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site. Simplicity & Support For Auctioneers To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike. Auctioneers, Get Started Today! With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Bidding can be addictive especially when the platform is user-friendly and seamless
Easy to bid on items using this site. The only issue I have is when I click on an item then return to the listings, it takes me all the way to the beginning instead of to the item I was looking at.
Hi Bennie, thank you for you feedback on the issue you've encountered. Our team just recently deployed a fix to this issue. We apologize for the inconvenience caused. If you are still experiencing this issue, please contact our bidder support team at (844) 775-4774 for further assitance. Thank you!
Always happy when I win but love playing who's going to win. The winning putting a comment on my video sent me something
Thank you for the enthusiastic review! We're thrilled to hear that you're enjoying your bidding experience and finding it fast and easy. Keep up the excitement and happy bidding!
All good from search to bid to final wrap up and pickup
We're glad to hear that you are completely satisfied with your experience on HiBid. Thank you for choosing HiBid, and we appreciate your positive feedback!
So far so good everything went well fast efficient
Glad you're enjoying it! Thank you for choosing HiBid
There is a wide variety of items to bid on and it's easy to bid. There is usually an auction within driving distance most weeks. Always interesting. Sometimes early bids hold all week and buy the item. Sometimes bid change rapidly in the last few minutes. Never the same.
That's great to hear! We're glad you're enjoying the wide variety of items available for bidding on HiBid by our network of auctioneers. We strive to make the bidding process easy and convenient for our users. Thanks for your support and happy bidding!
I love HiBid! Easy to use and have yet to have any issues with any auctions and I have participated in quite a few.
Thank you for your kind words Dayna! We appreciate your continued support and hope you find more great deals in the future!
It was extremely easy to register and to place bids.
Thank you for the 5-star review! We're glad to hear that you found the registration process and bidding on HiBid to be extremely easy. We appreciate your feedback and hope you continue to enjoy using our platform. Happy bidding!
Excellent website with bidding options. I love bidding on HiBid! There are so many bidding options - It's amazing!
Thank you for your positive review! We're thrilled to hear that you enjoy bidding on HiBid. Thank you for recommending us!
Been very happy with the bidding and with the items won.
We're delighted to hear that you've had a positive experience with bidding on HiBid and have been happy with the items you've won. Thank you for your feedback, and we look forward to continuing to meet your expectations in the future. Happy bidding!
Fees have doubled twice, and this company gets worse and worse. It took two years for them to correct issues related to mobile optimization. They do not ask auctioneers for feedback and then make random changes. So much fraud from Hibid clients that we don't even want our sales posted. They had a ransomware attack that shut our business down for two weeks. Try to get a response for them when there is a problem– they move slow as snails. We could save tens of thousands a year with another provider and will be leaving soon.
Better than eBay and gives me the opportunity to be at several auctions at once!
Thank you for your review! We strive to make the bidding and shopping experience as easy and convenient as possible. If you ever need any assistance or have any questions, our support team at (84) 775-4774 is here to help.
Flawless and easy to use. I now enjoy using them daily.
We are thrilled to hear that you had a great experience using HiBid! Thank you for the 5 star review Darryl
Love Hibid! Awesome! I started to use Hibid and won some items. I like using Hibid so far. I find a lot of items I like here.
We're thrilled to hear that you love HiBid! Thank you for your support and happy bidding!
Hi bud is easy to use, the process of registering and bidding is straightforward.
Thank you for your feedback! We're glad to hear that you find HiBid easy to use and the registration and bidding process straightforward. We strive to provide a user-friendly experience for our users. Happy bidding!
I found the bidding very easy and was given enough time to raise your bid.
So glad to hear that you had a smooth and efficient bidding experience on HiBid! Our platform is designed to make the bidding process as simple and straightforward as possible, while still allowing for the excitement and competition of traditional auctions. We appreciate your feedback and hope you continue to find great deals on our site. Happy bidding!
I suggest you don't bid on anything that doesn't have an actual picture. If only stock photos are being used, the auction house is hiding that there are issues with the units. I will be contacting customer service. This is a statement meant to be directed at the auction houses themselves and not the platform.
We take reports of unethical behavior seriously, and we appreciate your feedback. Shill bidding is against the principles of fair and transparent auctions. HiBid strives to maintain a trustworthy marketplace for buyers and sellers.
To investigate and address your concerns, we encourage you to contact our bidder support team at (844) 775-4774. Provide specific details about the auction or auctions in question, and we will take appropriate action.
Great place to get stuff not only that to me the site is easy to use.
Glad to hear you love HiBid! Thank you for the awesome review Nancy
Bidding is easy, but sometimes the shipping costs are too expensive.
Thank you for your feedback! We understand that shipping costs can sometimes be a concern. We strive to work with auctioneers to provide reasonable shipping options and to display accurate shipping details in their auctions, but it ultimately depends on their individual business policies. We appreciate your input and will continue to explore ways to improve the shipping experience for our users.
Bidding is very easy
shipping was easier when there was a second party however they handle everything great
Thank you for your review! We're delighted to hear that you found the bidding process on HiBid to be very easy.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We understand the thrill of bidding! We're glad you find our platform easy to use and navigate. Thank you for your review and happy bidding!