From the business
About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Bidding is easy especially on my phone. Easy to use during closing bidding too.
I find the site very easy to use and it's user friendly.
Hi Warren! Thank you for your review! We're delighted to hear that you find our site easy to use and user-friendly. Providing a seamless and intuitive experience is one of our top priorities, and your feedback reassures us that we're on the right track. We understand that navigating a website should be a smooth and straightforward process, and we're thrilled that you found it to be just that. We strive to create a user-friendly interface that caters to the needs of our customers, making it easy for you to find what you're looking for and accomplish your goals efficiently. If you have any further suggestions or if there's anything specific you would like to see improved, please feel free to share your thoughts with us. Happy Bidding!
I have used Hibid's Ontario site, successfully and satisfactorily, for over 2 years. Unfortunately Hibid's new search format keeps reverting back to USA auctions after one Ontario lot category has been accessed. I did talk to a Hibid rep on this persistent issue. Unfortunately, I have had to discontinue using Hibid and resort to checking known Ontario auction sites independently. This has obvious limitations, however, it is the only way for me to search restrictedly and successfully for only Ontario auctions. Hopefully, this is just a soon to be resolved technical glitch in Hibid's new search format.
UPDATE: I am now finding HIbids site easier to use. I think this may be due to a refinement of their format and my becoming better acquainted with it. Thank you Hibid for reaching out to me.
Very easy to use. Never had a problem with this website.
Hi Uriel! Thank you so much for your review! We're thrilled to hear that you find our website very easy to use and that you have never encountered any problems while using it. Providing a seamless and user-friendly experience is one of our top priorities, and your feedback reassures us that we're meeting that goal. We understand the importance of simplicity and efficiency when it comes to online platforms, and we're delighted that you have found our website to be hassle-free. We continuously work to enhance our user interface and optimize the user experience, so it's incredibly rewarding to receive your positive feedback. Happy Bidding!
It's a great way to have fun & save for the future all in one.
Hi Michael! Thank you so much for your review as well as your feedback. If there's anything specific you love about Hibid, please don't hesitate to reach out to let us know. Feedback from our customers is vital for our company so we can continue to improve! Thank you again and we hope to continue serving you in the future!
That was my first experience and it went flawless. Easy bidding and easy pickup. Clear Communication
Hi Blake! Thank you for your review! We're thrilled to hear that your first experience with us was flawless and that you found our bidding and pickup process to be easy. Providing a seamless and hassle-free experience is one of our top priorities, and we're delighted that we delivered on that for you. If there's anything else we can do to further enhance your experience or if you have any suggestions, please feel free to reach out to us. We're here to assist you in any way we can. Happy Bidding!
I am happy with the way this site works and I like the recent upgrades.
Hi Vincent! Thank you so much for your review! We greatly appreciate your kind words and are thrilled to hear that you're happy with our site and the recent upgrades. We're dedicated to continuously improving our platform to enhance the user experience, and it's wonderful to know that our recent upgrades have been positively received. Your satisfaction is our top priority, and we're glad that our efforts to make the site work smoothly have paid off. If there are any specific upgrades or features that you particularly like or if you have any suggestions for further improvements, please don't hesitate to let us know. Your feedback is invaluable to us as we strive to make our platform even better. Happy Bidding!
Love most of the actions. Have had two bad ones but still love the overall thrill of the bidding.
Hi David! Thank you for your review! We greatly appreciate your kind words and are thrilled to hear that you love the overall thrill of bidding on our platform. We understand that not every auction experience may be perfect, and we apologize for the two bad ones you encountered. We strive to provide a positive and enjoyable bidding experience, and we continuously work to improve and address any issues that may arise. Your feedback is valuable to us, and we appreciate your continued support and love for most of the auctions. If you have any specific concerns or suggestions on how we can further enhance your experience and minimize the occurrence of negative experiences, please feel free to share them with us. Happy Bidding!
I've been the winner in other online sites in the past only to be told later that the bidding wasn't final and I didn't win despite the green "You won!". None of that horseplay here. Great experience. I highly recommend this site.
Hi Mark! Thank you so much for your review! We greatly appreciate your kind words and are thrilled to hear that you consider us an honest online auction company. We understand the importance of trust and transparency in the auction process, and we strive to maintain the highest level of integrity in our operations. We're sorry to hear about your negative experiences with other online sites, but we're glad that we have provided you with a different and positive experience. Your recommendation means a lot to us, and we're committed to continuing to deliver a great experience for all our users. If there's anything else we can do to further enhance your experience or if you have any suggestions for improvement, please don't hesitate to let us know. Happy Bidding!
Easy to follow and bid but really wish I would have gotten a electronic invoice
Hi Ashley! Thank you for your feedback in your review! We strive to provide clear and convenient invoicing options to our users, and we apologize if an electronic invoice was not provided in your case. Your feedback helps us identify areas for improvement, and we will take it into consideration as we review and enhance our invoicing process. If there's anything specific you would like us to address regarding your invoice or any suggestions you may have to make the process even smoother, please feel free to share them with us.
Bidding was easy and convenient, navigating the app needs to be better, more return menu options, and easier search functions. Should be able to favourite and follow different auctioneers. Have more favourite search options.
Thank you for your feedback. We appreciate your positive comments regarding the ease and convenience of bidding. We also value your suggestions for improving the app's navigation and search functions. Your input plays a crucial role in shaping the future development of our app, and we appreciate your support.
If you have any additional suggestions or questions, please don't hesitate to reach out to our customer support team at (844) 775-4774. We're here to assist you and value your participation in our auctions. Thank you again for sharing your feedback, and we look forward to serving you with an improved app experience in the future.
This is a great place to get what you, easy to use and navigate. Very happy.
Hi Edgar! Thank you so much for taking the time to leave us a review! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with us. It's fantastic to know that you found our place to be great for getting what you need and that our website/app was easy to use and navigate. At HiBid, we strive to provide our customers with a seamless and enjoyable experience. We understand the importance of user-friendly interfaces and efficient navigation, and we're delighted that we were able to meet your expectations in these areas. Happy Bidding!
Live auction runs slow on the cell phone, so hard to keep up with bidding. Need to be on a computer for faster updates as everytime there is a ping sound it starts over on the upload/refresh. Cannot see anything on the cell phone other than your bids or watch lists.
Hi Melissa! Thank you for your review and for sharing your feedback with us. We appreciate your honesty and understanding your experience with our live auction platform on a cell phone. We apologize for any inconvenience you may have faced due to the slower updates during bidding. We understand that a smooth and efficient bidding process is crucial for an enjoyable auction experience. While our platform is designed to be mobile-friendly, we acknowledge that certain features, such as real-time updates, may perform better on a computer due to varying network speeds and device capabilities. Please know that we take your feedback seriously, and we will work diligently to address this issue and provide a smoother bidding experience on cell phones in the future. If you have any further suggestions or questions, please feel free to reach out to our customer support team at (844) 775-4774.
I am addicted! Love this! The best auctioneer around! No comparison to their competition! Amazing company!
Hi Irv! Thank you so much for your review! We're thrilled to hear that you're addicted to our platform. Your kind words and support mean the world to us. At HiBid, we're dedicated to providing an exceptional auction experience and being the top choice for our valued customers. We strive to create a platform that is engaging, user-friendly, and offers unique and exciting auction opportunities. If there's anything specific that you enjoy the most or any suggestions you have to make your experience even better, we'd love to hear them. Happy Bidding!
Everything went as expected and it was okay. Good system
Hi Jim! Thank you for your review! We appreciate your feedback and are glad to hear that everything went as expected and that you found our system to be good. Your satisfaction is important to us, and we're committed to delivering a reliable and dependable experience. While we're glad that everything met your expectations, we always strive to go above and beyond to provide an exceptional experience. If there's anything specific you would like to share about your experience or any suggestions for improvement, we would love to hear more from you. Happy Bidding!
I just need to watch it more closely for I have lost at the last min.
Hi Jack! Thank you for your review! We appreciate your feedback and understand your frustration with losing at the last minute. Bidding can be a thrilling and competitive process, and it's understandable that the outcome may not always go as desired. While we strive to provide a fair and transparent bidding platform, we understand that timing is crucial in securing a winning bid. It's important to closely monitor the auction and be actively engaged during the closing moments to have the best chance of success. If there's anything specific you would like to share about your experience or any suggestions you have to improve the bidding process, we would love to hear more from you. Your feedback helps us identify areas where we can enhance our platform and ensure a positive experience for our bidders. Happy Bidding!
This seller often has multiple quantities with condition ranging from Rough - Good - Excellent. The photos of the actual item does not provide enough detail to show why one is Rough, another is Good and almost identical one is Excellent. I would prefer more detail or explanation as to why the difference between identical items being sold. Thanks! I
Hi Lawrence, thank you for taking the time to share your thoughts and feedback. We appreciate your review and value your perspective as it helps us improve our services. We understand your concerns regarding the varying conditions of the items we offer, and we apologize if the photos provided did not sufficiently clarify the differences between the rough, good, and excellent conditions. We strive to provide accurate representations of our products to ensure customer satisfaction. If you have any further suggestions or specific details you would like us to include in our listings, please don't hesitate to reach out to us directly. We are always here to assist you and make your shopping experience as pleasant as possible. Thank you once again for your feedback, and we hope to have the opportunity to serve you better in the future.
Not sure what HiBid charges the auctioneer, but fees are becoming so high that I am becoming cost prohibitive to participate in online auctions. However, HiBid does have an easy process and is convenient.
Hi Rod! Thank you for taking the time to leave us a review and sharing your feedback with us. We appreciate your support and value your perspective on the fees associated with participating in online auctions. We understand that rising fees can sometimes make it challenging for customers to fully engage in the auction process. While we don't have control over the specific charges imposed by the auctioneers, we appreciate you highlighting the ease and convenience of our platform. If there are any additional suggestions or concerns you have regarding the fees or any other aspect of our service, we would love to hear more from you. Customer feedback is invaluable to us as it helps us continuously improve our offerings. Thank you once again for your positive review and for choosing us as your preferred online auction platform. We hope to continue providing you with a convenient and enjoyable experience in the future.
I had a very good experience bidding on an online auction. It was very easy to register and the bidding was very quick and responsive.
Thank you so much for sharing your positive experience with our online auction platform! We're delighted to hear that you found the registration process to be easy and the bidding system to be quick and responsive. Happy Bidding!
First time bidding very easy online and picking up items
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Carolyn! Thank you so much for your review! We're thrilled to hear that you found our bidding process easy to use, particularly on your phone. We strive to provide a seamless and user-friendly experience for our customers, and your feedback reaffirms that we're on the right track. We understand the importance of convenience, especially during the closing bidding phase. It's fantastic to know that our platform made it effortless for you to participate and navigate through the process. If you have any further feedback or suggestions for us, please feel free to reach out. We're always looking for ways to enhance our services and make them even more accessible to our users. Happy Bidding!