From the business
About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Doing my weekly bidding on my favorite auction site.
Easy to Bid. No problems navigating the site. Would use the site again.
Hi Kris! Thank you so much for taking the time to share your review! We are thrilled to hear about your positive experience with HiBid. We're delighted that you found our site easy to use and navigate. Our team works tirelessly to create a user-friendly and seamless experience, and it's rewarding to know that our efforts have met your expectations. Your kind words inspire us to continue providing top-notch service and a hassle-free bidding process for all our users. We're grateful for your trust and support, and we assure you that we'll maintain the same level of excellence for your future visits. Once again, thank you for choosing our site, and we look forward to serving you again soon. Should you have any questions or need any assistance, don't hesitate to reach out to our dedicated customer support team. Happy Bidding!
App need work as it freezes and has scrolling issues. Logged into the website works better.
Hi Eric, thank you for taking the time to leave us your valuable feedback. We truly appreciate your review and your honest comments regarding your experience with our app. We apologize for any inconvenience you faced with the app freezing and scrolling issues. Our team is committed to providing a smooth and reliable user experience, and we take your feedback seriously. We will investigate the technical issues you encountered to identify and address the root causes promptly. In the meantime, we're glad to hear that logging into the website provided a better experience for you. If you prefer using the website, rest assured that we continuously work on enhancing its performance and features as well. Your feedback is crucial to us, as it helps us improve our services and ensure that all our customers have a seamless experience. We're determined to make the necessary improvements to our app to meet your expectations and deliver a better experience for you and all our users. We value your business and thank you for your understanding. If you have any further feedback or suggestions, please don't hesitate to share them with us via our customer support number at (8440 775-4774). We're here to assist you in any way we can.
Bidding was great and the people were very helpful
Hi Joy! Thank you for sharing your review! We're thrilled to hear that you had a great experience with our bidding process. Creating a smooth and enjoyable bidding experience for our users is our top priority, and we're delighted that we met your expectations. We understand the excitement and satisfaction that come with successful bidding, and we're glad you had a positive time participating in our auctions. If there's anything specific you particularly loved about our bidding process or any suggestions you have to make it even better, please feel free to let us know. Your feedback is invaluable as we continuously work to improve and enhance our services. Thank you once again for choosing HiBid and for your kind words. We're grateful to have you as part of our community, and we can't wait to see you bidding again soon.
Very happy with my bidding experience. Everything was listed nicely and had good photos. Auctions were easy to get to. Thanks for providing an easy way to get to the auctions I want to see.
Hi Laurie! Thank you so much for sharing your review! We're thrilled to hear that you had a very happy bidding experience and that everything was listed nicely with good photos. Providing a user-friendly and visually appealing platform is essential to us, and your positive feedback affirms that we're meeting those goals. We're delighted that our platform made it easy for you to access the auctions you wanted to see. Your satisfaction is our priority, and we're committed to providing you with the best service possible. If there's anything specific you loved about our platform or if you have any suggestions for improvement, please feel free to let us know. Once again, thank you for your kind words and for choosing HiBid!
The best thing was I could always get a real person on the phone if I had question or other customer service. Nice to have shipping on smaller items. Large variety!
Hi Kay! Thank you so much for sharing your feedback and review with us. If there's anything else you loved about your experience or if you have any further feedback, please feel free to let us know. We value your input and are always eager to make your experience even better. Once again, thank you for your kind words and for choosing HiBid. Happy Bidding!
Was my second time to bid on line. It was much easier this time.
Hi Norene! Thank you for leaving us a review! We're thrilled to hear that your second time bidding online with us was a breeze and much easier than before. We understand that bidding online might initially feel unfamiliar, and we're delighted that our platform provided you with a smooth and hassle-free experience this time around. Our team is committed to continuously improving the user-friendliness of our platform to ensure a seamless bidding process for all our customers. We're especially pleased to know that our customer support team was helpful and patient with you. Providing excellent support is of utmost importance to us, and we're glad to have been able to assist you effectively. If there's anything specific you'd like to share about your experience or if you have any suggestions for further improvement, please don't hesitate to let us know. Your feedback is crucial in helping us enhance our services to better meet your needs. Once again, thank you for choosing HiBid. We truly appreciate your support, and we look forward to being there for you in all your future bidding endeavors. Happy Bidding!
I love the site. I have relocated often but can still visit my favorite sites with shipping.
Hi Russell! Thank you so much for your review! We're thrilled to hear that you love our site and that it has been such a valuable resource for you, especially during your frequent relocations. It's heartwarming to know that we've been able to help you stay connected to your favorite sites and experiences through our shipping services. At HiBid, we take pride in providing a seamless and convenient experience for all our users, and your positive feedback reaffirms that we're on the right track. We understand how important it is to maintain those connections to the places and things you cherish, no matter where life takes you, and we're honored to be a part of making that possible for you. We're constantly striving to improve and enhance our services, so if there's anything specific you love about our site or any suggestions you have for us, we'd love to hear it. Your feedback is invaluable in helping us deliver an even better experience to all our users. Once again, thank you for your kind words and for choosing HiBid. Happy Bidding!
My area has poor internet service. I was able to use the site and bid when I needed.
Hi Megan! Thank you so much for your review! We're delighted to hear that despite facing challenges with poor internet service in your area, you were able to use our site and place bids whenever you needed to. We understand the importance of accessibility and convenience, especially when it comes to our services. Rest assured that we will continue to work on improving our platform's performance and optimizing it for all types of internet connections. If there's anything else we can do to make your experience even better or if you have any suggestions for us, please feel free to share your thoughts. Your feedback is invaluable in helping us enhance our services for you and others. Happy Bidding!
It is an excellent site easy to understand and use
Hi Roby! Thank you so much for leaving us a review! We're thrilled to hear that you had an excellent experience on our site and found it easy to understand and use. We understand that sometimes technical issues like password resets can be frustrating, but we're delighted to know that our support team was able to assist you promptly and effectively. Providing exceptional customer service is a top priority for us, and we're thrilled that our helper was friendly and efficient in resolving the matter for you. Your positive feedback encourages us to keep delivering a seamless and user-friendly experience to all our valued customers. We're committed to continuously improving our platform to make it even more accessible and hassle-free for everyone. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Our team is always here to help and ensure your satisfaction. Happy Bidding!
I had an extremely unfortunate experience with John Stephens at Great West Auctions in Petrolia, Ontario, Canada. I used them for my parents estate and amongst many questionable practices a deliberate theft was set up and all my father's extensive Elvis record collections/cd's as well as other records were stolen and I have no recourse. I have spent considerable time trying to find what there was in this pristine collection to no avail and at prices that are very high. Much I could say but the end result with regards to all the other items totaled just over 400.00 which was issued by cheque to me. The prices he sold the items at were priced way less than Goodwill have sold them for. Had I been informed as to how they operated I never would have gone ahead with them and as such I will never use an auction house for anything due to this horrendous experience I encountered. As well many items listed on the online auction were not even my father's and I can't even be sure what else was "stolen". Many of his cohorts were coming in and out of the house and it was utter chaos. Obviously, my kindness to John and my vulnerability were greatly exploited. I truly hope this is not standard practice for an auction house as I wouldn't want this happening to anyone else. I had to create an account in order to post this review.
Easy bidding and no issue's great
Place to do business.
Hi Glenn! Thank you for leaving us a positive review! We truly appreciate your feedback and are thrilled to hear that you found our bidding process easy and that you had a great experience doing business with us. At HiBid, we strive to provide a seamless and hassle-free platform for all our users, and it's wonderful to know that you had no issues while bidding. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. While we're happy with your positive feedback, we're always looking for ways to improve and provide an even better experience for our valued customers. If there's anything specific that you think we could do to make your experience even better, please don't hesitate to share it with us. Thank you once again for choosing HiBid. We look forward to serving you again in the future and providing you with continued excellence in all aspects of our services. Happy Bidding!
Fast and easy to use. Great auction houses with awesome products
Hi Nadia! Thank you so much for your review! We are thrilled to hear that you had a fast and easy experience while using our platform. Your satisfaction is our top priority, and we're delighted to know that we could meet your expectations. We take great pride in collaborating with top-notch auction houses to bring you a wide selection of awesome products. Our team works tirelessly to ensure that our offerings are of the highest quality and cater to diverse interests and preferences. Your positive feedback motivates us to keep delivering exceptional service and improving our platform continually. We genuinely value your support and are grateful for the opportunity to serve you. If you ever have any suggestions or need assistance, please don't hesitate to reach out to us. We look forward to providing you with more outstanding auction experiences and exceptional products in the future! Thanks again for your kind words and for choosing HiBid!
Bidding was easy and fun. Great Experience. Will use again.
Hi Sandra! Thank you so much for taking the time to share your review! We are thrilled to hear that you had an easy and fun bidding experience with us. Making the bidding process easy and enjoyable is one of our top priorities, and we're delighted that we could provide you with a great experience. Your satisfaction is incredibly important to us and knowing that you had a positive time using our platform brings us immense joy. Once again, thank you for your support, and we can't wait to have you back for more fun and successful bidding! If you need any assistance at any point, feel free to reach out. We're here to ensure your journey with us remains exceptional.
Bidding is really easy and gets exciting in the last few minutes
Hi Luther! Thank you so much for leaving us a review! We're thrilled to hear that you find our bidding process really easy and that it brings excitement in the final moments. Simplicity and ease of use are essential aspects of our platform, and we're delighted that you had a smooth experience while bidding. We believe that bidding should be an exciting and engaging activity, and we're glad that we could provide that thrill during the last few minutes of the auction. Your positive feedback motivates us to keep improving our services and delivering exceptional experiences. We truly value your support and trust in us. If there's anything specific that you enjoy about the final moments of the bidding process or if you have any suggestions on how we can enhance the excitement even further, please let us know. We're always open to learning from our users and making improvements based on their valuable feedback. Once again, thank you for your kind words and for being a part of our community. We're excited to continue providing you with easy and exhilarating bidding experiences in the future! If you have any questions or need any assistance, don't hesitate to reach out. We're here to help and ensure your journey with us remains exceptional. Happy Bidding!
HiBid makes it so easy to see the products available in an auction and the bidding process is super easy! I have already bid in a few of their auctions and have had no problems with anything!
Hi Bethany! Thank you so much for your review! We're thrilled to hear that you've had such a positive experience with HiBid. Making it easy for our users to explore the wide range of products available in our auctions and ensuring a seamless bidding process is at the core of what we do. We're delighted to know that you've already participated in multiple auctions and encountered no issues along the way. Providing a smooth and problem-free experience for our users is our top priority, and your feedback reaffirms that we're on the right track. Your continued support and participation in our auctions mean a lot to us. If you ever have any questions or need assistance, feel free to reach out to our friendly customer support team. We're here to help! Once again, thank you for taking the time to share your positive experience with others. We look forward to serving you in future auctions and making your HiBid journey even more enjoyable. Happy bidding!
Was only bidding locally for several years but expanded search and found some great auction houses to deal with when shipping is required,
Hi Linda! Thank you so much for your review! We're thrilled to hear about your positive experience with our auction services. It's wonderful to know that you decided to expand your search beyond local bidding and discovered a wealth of great finds all over the country. We take pride in connecting our customers with various auction houses that offer exceptional items and experiences. It's heartening to see that our efforts in providing a seamless shipping process have paid off, making it convenient for you to deal with auctions that require shipping. Your satisfaction is our top priority, and we'll continue to strive for excellence in offering a diverse range of products and ensuring hassle-free transactions, regardless of location. Thank you for choosing us as your auction destination and for being a valued member of our community. If you have any further feedback or suggestions, please don't hesitate to reach out. We look forward to serving you with even more exciting finds in the future! Happy bidding!
I have been using this site for over a year and I love how easy it is.
Hi Beth! Thank you so much for being a loyal customer and for leaving us a review! We are thrilled to hear that you've been using our site for over a year and that you love how easy it is to use. At HiBid, user-friendliness and convenience are at the core of our platform. We designed it with the aim of making it easy for our customers to navigate and find what they need effortlessly. It's heartwarming to know that our efforts have resulted in such a positive experience for you. Your continued support means the world to us, and we're committed to maintaining the same level of ease and satisfaction throughout your journey with us. If there's anything specific you appreciate about the site's usability or any features you'd like to see added or improved, please don't hesitate to share your insights with us. Your feedback helps us continually enhance our services. Once again, thank you for choosing HiBid. We truly value your loyalty and look forward to serving you for many more years to come. Happy Bidding!
First Time Customer Awesome Site and Easy to Use
Auction Company was Quick to Respond and Dropped Items to there Shipping Company
Hi Steven! Thank you for leaving us a review! We greatly appreciate your feedback and are thrilled to hear that your first-time experience as a customer on our site was awesome and easy to use. Providing an exceptional user experience is one of our top priorities, especially for new customers like yourself. We strive to create a platform that is intuitive, user-friendly, and delivers on its promises. We're delighted that we were able to meet your expectations and make your initial experience with us a positive one. Thank you once again for your kind words and for choosing HiBid. We look forward to serving you in the future and providing you with continued awesomeness and ease of use. Happy Bidding!
Great, user friendly experience! Site worked well. Thanks
Hi Angie! Thank you so much for leaving us a review! We greatly appreciate your feedback and are thrilled to hear that you had a great, user-friendly experience on HiBid. Providing a user-friendly experience is one of our top priorities, and we're delighted that we have met your expectations. We understand the importance of a seamless and intuitive platform that allows you to navigate and accomplish your goals effortlessly. Thank you once again for your kind words and for choosing our site. We are grateful for your support, and we look forward to serving you in the future and providing you with continued user-friendly experiences. Happy Bidding!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Angie! Thank you so much for the review! We're delighted to hear that you find our site awesome and that it has become your go-to platform for your weekly bidding. At HiBid, we're dedicated to providing a user-friendly and enjoyable auction experience, and your positive feedback reinforces our commitment to excellence. We're thrilled to be your favorite auction site, and we'll continue to work hard to maintain that status. If there's anything specific you love about our site or any features that have made your bidding experience exceptional, please feel free to share more with us. Thank you for your continued support and for choosing HiBid for your bidding needs. We look forward to providing you with more fantastic auction experiences in the future! If you ever have any questions or need assistance, don't hesitate to reach out.