From the business
About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I lose my interested to bid because have Bot inside ( Autobid) good for the owner not for the costumer
You guys set a minimum $5 as well and the 1st time so excited and all the good items liquidation...
I suggest remove your auto bid ( BOT)
We appreciate your feedback and concerns. The max bid feature is designed to make bidding more convenient for bidders who may not be able to monitor auctions in real-time. It allows you to set your maximum bid and the system will automatically place bids on your behalf up to that amount. The intention is to help you avoid missing out on items due to being outbid. If you have further questions or suggestions, please feel free to reach out. Your input helps us improve the bidding experience for everyone.
I've never used an online auction and have only been to one in-person auction before. Pretty simple to understand and follow. I won about half of the items I bid on and feel good about my first experience.
Thank you for sharing your experience! We're thrilled to hear that your first online auction experience went well and that you found the platform simple to understand and follow. Congratulations on your successful bids! If you ever have any questions or need assistance in the future, feel free to reach out. Happy bidding!
Hibid doesn't care if you get ripped off by an auction company. They won't even respond to complaints. I've been ripped off on shipping charges multiple times. $138 to ship a $10 purchase. It should not have been over $40 tops. I am still waiting on one auction company to ship an item I paid for two weeks ago. They respond that it takes them 2 to 4 weeks to ship items. Ridiculous! If Hibid doesn't care about their users, only about their fees.
We are sorry to hear about your negative experience. We take all feedback seriously and strive to provide a positive experience for our users. We apologize for any inconvenience you've faced with shipping charges and delays with specific auctioneers. Please know that we value your concerns. If you have specific issues with auction companies, we recommend reaching out to our bidder support team at (844) 775-4774 to submit a complaint.
My experience was characterized by good service, fast communication, good follow-up
Thank you for your kind words! We're thrilled to hear that you had a positive experience with the auctioneer and our platform. Happy bidding and thank you for choosing HiBid!
Love It, great site with lots of good auctions with great variety
Thank you, Christine! We're thrilled to hear that you're loving the platform and finding a wide variety of great auctions to participate in. Happy bidding!
I found it very easy to bid on the goods I purchased. I thought the photographs of goods were excellent.
Thank you, Carol! We're delighted to hear that you found the bidding process smooth and that you appreciated the quality of the item photos provided by the auctioneer. Your feedback is much appreciated, happy bidding!
Bidding is very easy and almost as exciting as being there in person
Thank you, Theresa! We're glad to hear that our online bidding platform has made it easier and more convenient for you to participate in auctions. We understand how important it is to provide a seamless and exciting experience, and we're thrilled that you're enjoying it from the comfort of your own home. If you ever have any questions or need assistance, feel free to reach out. Happy bidding and enjoy the auctions!
Would be better if not required to register - since HIBid already has the credit card info why must you register for each different sale.
Thank you for your 5-star review and for your valuable feedback! We understand your point about registration for each auction. While it might seem more convenient to not require registration for every sale, we do so to ensure that bidders acknowledge and agree to the specific terms and conditions set by each auctioneer. These terms can vary from auction to auction and include important details about bidding, payment, and pick-up procedures.
Moreover, the registration process also allows auctioneers to have better control over the bidders participating in their auctions, ensuring a fair and secure environment for everyone involved. Rest assured, your credit card information is securely stored for your convenience, and we're continuously working to improve the registration process and overall user experience. Thank you for your understanding, and if you have any further suggestions or questions, please feel free to reach out. Happy bidding!
The only suggestion I have would be the ability to look up items by lot number. Also thr search function only brings up exact words.
Thank you for your positive review, Melissa! We're thrilled that you're enjoying your experience on HiBid. Just a quick tip – if you're looking for a specific lot number within the same catalog from the same auctioneer, you can easily find it. However, when searching across the entire site, our search will include all lots that include your search query. If you have any questions or need further assistance, feel free to reach out. Happy bidding!
Easy & excellent fast and simple! Thank you! Enjoying it! & always looking & keeping an eye out for everything!
Thank you for your fantastic review! We're thrilled to hear that you find our platform easy, fast, and enjoyable. Thank you for your support, Keep having fun and happy bidding!
First time bidding on a complete on-line auction, went very smooth.
Thank you for sharing your experience, Tina! We're delighted that your first-time bidding on an online auction went smoothly. If you ever have any platform questions, feel free to reach out. Happy bidding!
The bidding goes quick, smooth and simple. My only issue was that a few of my items said outbid only to learn I had won-great but I bid on other items thinking I was buying less
Thank you for sharing your feedback, Lisa. We appreciate your positive comments about the smooth and simple bidding process on our platform. We apologize for any confusion you experienced regarding the "outbid" status and subsequently winning items. In some cases, auctioneers may choose to accept backup bids if the winning bidder's payment or other details aren't confirmed. We recommend reaching out to the specific auctioneer for more information on their policies. If you have any further questions or need assistance, please don't hesitate to reach out to us or the auctioneer directly.
HiBid is a great platform for finding treasures. It's easy and convenient way to auction from anywhere.
Thank you, Stephanie, for your wonderful review! We're thrilled to hear that you've found HiBid to be a convenient and enjoyable platform for finding treasures. It's fantastic that you stumbled upon us and that you've been sharing the experience with others. If you ever need any assistance or have any questions, don't hesitate to reach out to our support team at (844) 775-4774. Happy bidding and treasure hunting!
Great Selection. The product selection was exceptional and the speed of the delivery was off the charts great!
Thank you, Steve, for your wonderful feedback! We're glad you enjoyed the selection of items available on our platform. If you have any questions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Happy bidding!
Moves along very well enjoy bidding and got some great deals
Thanks, Kevin! We're glad to hear you're enjoying the bidding process and finding great deals. If you ever need assistance or have any questions, feel free to reach out. Happy bidding!
Have been on three of Hi bid sites and 100% satisfied
Thank you, Stephanie, for your fantastic review! We're delighted to hear that you had a positive experience with HiBid auctions. If you ever have any questions or need assistance, feel free to reach out to us. Happy bidding!
The whole experience was fast, easy & enjoyable! Thank you
Thank you so much, Hilary! We're thrilled to hear that you had a fast, easy, and enjoyable experience on our platform. Happy bidding!
Thank you to HiBid and J&D estate sales for everything. I have been to a few J&D's estate sales and they are great. The online bidding was extremely easy with great items and prices. And pick up is very quick and they have a great staff to help if needed. Thank you until next time!
Thank you, Gail, for your wonderful feedback! We're thrilled to hear that you had an enjoyable experience with HiBid and J&D estate sales. If you ever have any questions or need assistance, feel free to reach out to us. Happy bidding!
Mostly everything is easy, but when I put a note on an item the note doesn't show up until I click the little pencil again. I would like to see my note without clicking on the pencil
Thank you for your feedback, Michael! We appreciate your input, and we understand your concern about the notes on items. The reason the note doesn't show up automatically is to optimize the space on the bidding interface and avoid distractions during live bidding. We've made so it is just one click away!
However, we value your suggestion, and our team will take it into consideration for future improvements. We want to make sure our platform is as user-friendly as possible. If you have any more suggestions or questions, please don't hesitate to let us know. Happy bidding!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your 5-star review, Troy! If you have any comments or suggestions, please feel free to let us know. We're committed to making your experience even better!