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HiBidReviews 2,919

4.0

From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.


hibid.com
Lincoln, United States
+163
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HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

Instant Feedback

5,636 reviews
Indiana
1 review
0 helpful votes
Follow donald C.
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Best auction site
October 15, 2023

Hi bid is a great auction site great bidding experience

Date of experience: October 15, 2023
Ben C. — HiBid Rep
over a year old

Thank you so much, Donald! We're thrilled to hear that you're having a great bidding experience on HiBid. Your satisfaction is our top priority, and we look forward to providing you with more excellent auctions in the future. If you ever have questions or feedback, please feel free to let us know. Happy bidding!

Texas
1 review
0 helpful votes
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Awesome website
October 14, 2023

It's very easy to register and show up to pick up my winnings

Date of experience: October 14, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Elva! We're delighted to hear that your experience, from registering to picking up your winnings, has been a smooth and convenient process. We're here to make online bidding as easy and enjoyable as possible. If you ever have more auctions to explore or any questions, don't hesitate to ask. Your satisfaction is our top priority!

Texas
1 review
0 helpful votes
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Easy and effortless
October 14, 2023

Great experience so far. Had some issues before but got it resolved quickly and I was back to bidding again.

Date of experience: October 14, 2023
Ben C. — HiBid Rep
over a year old

Thank you for your feedback, Eric! We're glad to hear that your experience has been great overall, and that we could help resolve any issues you encountered. Our priority is to ensure that our users have a positive experience, and it's fantastic to know that you were able to resolve the issue with the auctioneer efficiently. If you ever have more questions or need assistance in the future, please feel free to reach out. Happy bidding!

West Virginia
1 review
0 helpful votes
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I'm new to this bidding online actually it's my first time ever bidding at a auction in person or online. I had a great time bidding on the items I liked. It was very exciting and intense when it got closer to closing out the items. I will definitely continue visiting auctions and bidding on items.

Again why I only gave 4 stars is because I have picked up the items I won. If things go well and I receive everything I won and if paying goes smooth and there isn't no hidden charges. I will change to 5 stars if Im able. I will definitely give HiBid high reviews on social media and word of mouth to anyone who is interested.
Thanks for the great experience sincerely Kevin McGary

Date of experience: October 14, 2023
Pennsylvania
1 review
0 helpful votes
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Shaddy Auctioneer
November 13, 2023

Auction was scheduled for 6am closing. After closing in am, aution opened up at 6pm and bidding started on same items. I don't think that was Hibids fault, more like shoddy auctioneers.

Date of experience: October 14, 2023
Canada
1 review
0 helpful votes
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The Cost of Doing Business
October 13, 2023

I have been bidding on Hibid for few years now I still like the concept and the excitement of bidding and winning the items but my days may be coming to an end. The reason is simple, "The Cost of Doing Business". As an online bidder in Eastern Ontario I require shipping most of the time. Driving for pickup is occasionally possible and even a nice outing. Unfortunately the increases in buyer premiums and the very high cost of delivery is just too expensive, so much so that I sometimes pay more for buyer's premiums and tax plus high cost delivery than I pay for purchases. I sometimes get charged $40 to $60 for small light weight items. Many auction houses now charge packing fees before shipping that can be flat rates of $20 or more. That's my rant and prices will only go up.

Cheers,
Ron ( soon to stop bidding)

Date of experience: October 13, 2023
Texas
1 review
0 helpful votes
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Easy, user friendly and quick
October 13, 2023

Best site to use for multiple auctions from all over. Be sure to read the details on pick up and shipping before you bid. It's a very seemless process and they keep you informed on everything by email and text if you choose. Stop thinking about it and start your bidding right now.

Date of experience: October 13, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Ashley! We're thrilled to hear that you consider HiBid the best platform for multiple auctions. Paying attention to the details and pick-up or shipping information is indeed crucial for a smooth experience. We're pleased to keep you well-informed throughout the process via email and text. Your encouragement to others is greatly appreciated! Happy bidding, and if you have any questions or need assistance, feel free to reach out.

Canada
1 review
0 helpful votes
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There was problems with the website
November 12, 2023

There was problems with the website loading in a timely manner.

Date of experience: October 13, 2023
Washington
1 review
0 helpful votes
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It's great! Good Stuff for little $$. Ready for the goods to arrive

Date of experience: October 13, 2023
Ben C. — HiBid Rep
over a year old

We're delighted to hear that you had a wonderful experience, Karen! Bid wars can certainly add excitement to the auction process. Thank you for your kind words, and we look forward to seeing you at our future auctions!

Canada
1 review
0 helpful votes
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Easy Peasy
October 12, 2023

Access was simple although, I have to use Firefox in order to login. I get captcha errors when using Chrome for some reason. Bidding is simple and straight forward and terms and conditions are clearly laid out.

I especially like the past /current bids and watchlists views for tracking lots that I've won...sometimes I get carried away and forget what I've bid on or won :)

Date of experience: October 12, 2023
Ben C. — HiBid Rep
over a year old

Robert, thank you for sharing your experience with us! We're thrilled to know you find the bidding process straightforward and our platform easy to navigate. We appreciate your feedback, and we're here to assist you if you ever have any questions or need help with anything. Happy bidding!

Tennessee
1 review
0 helpful votes
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Always great items and easy to work with
October 12, 2023

I always enjoy looking through the items for sale and finding several to bid on.

Date of experience: October 12, 2023
Ben C. — HiBid Rep
over a year old

Marc, we're delighted to hear that you enjoy our auction offerings! We strive to bring great items to our platform and make it easy for bidders like you. Thank you for taking the time to share your positive experience, and we look forward to having you back for more fantastic finds in the future. Happy bidding!

Canada
1 review
0 helpful votes
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I would say this form is bad
October 12, 2023

I would say this form is bad and you should fire the company that developed this

Date of experience: October 12, 2023
New York
1 review
0 helpful votes
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Great merchandise, reasonable prices!
October 12, 2023

Always a positive experience, offering great antiques, described accurately, selection of merchandise is amazing.

Date of experience: October 12, 2023
Ben C. — HiBid Rep
over a year old

James, thank you for your kind words! We're thrilled to know that you've had a consistently positive experience with us, and that you've found great antiques at reasonable prices. It's always our goal to provide accurate descriptions and a diverse selection of merchandise. We appreciate your feedback and look forward to continuing to offer you fantastic items in the future. Happy bidding!

Kansas
1 review
0 helpful votes
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Hibid
October 12, 2023

Easy to use set max bid and sit back. If you win you're notified.
Join live auction to insure the bid or to increase bid

Date of experience: October 12, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Butch, for your excellent review! We're delighted to hear that you find our platform easy to use, especially with features like setting a max bid and receiving notifications when you win. Joining live auctions for that extra assurance and the chance to increase your bid is a great strategy. We appreciate your positive feedback and look forward to having you join us for more auctions in the future. Happy bidding!

Virginia
1 review
0 helpful votes
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Easy to Bid
October 12, 2023

Was able to bid and watch my bids with little effort

Date of experience: October 12, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Brenda! We're delighted to hear that you find it easy to bid on our platform. We aim to make the process as user-friendly as possible, and your positive feedback is greatly appreciated. Happy bidding, and we look forward to serving you in future auctions!

Indiana
1 review
0 helpful votes
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Love Hibid
October 12, 2023

Love the online auctions as I don't have all day to wait for an item to come up, Furnished most of my home with quality furnishings at a fraction of the price. Keep up the great work!

Date of experience: October 12, 2023
Canada
1 review
0 helpful votes
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Positive experience
October 12, 2023

The bidding was fast and easy. I would recommend this to others

Date of experience: October 12, 2023
Arizona
2 reviews
1 helpful vote
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Fun and cheap.
October 12, 2023

Great variety of items and good prices. Pick up easy and quick.

Date of experience: October 12, 2023
Ben C. — HiBid Rep
over a year old

Thank you, John! We're delighted to hear that you appreciate the diverse selection and competitive prices at our auctions. Your feedback means a lot to us, and we look forward to bringing you more great items in the future. Happy bidding!

Washington
1 review
0 helpful votes
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Clear and precise bidding
October 12, 2023

If you read each auctions details regarding the bidding, everything makes sense. I do wish that it would state floor bid instead of pulled on items. Otherwise, I believe it is very clear and enjoyable.

Date of experience: October 12, 2023
Ben C. — HiBid Rep
over a year old

Thank you for your feedback, Stacy! We appreciate your insights and are glad to hear that you find our bidding process clear and enjoyable. If you have any more suggestions or questions, please feel free to reach out. Happy bidding!

New Jersey
1 review
0 helpful votes
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Very Happy with HiBid as an Auction Site
October 11, 2023

HiBid has a very good search engine, bringing up what I want to see. There is a wonderful selection of various auctions and I have been very pleased with the ending prices. It is also easy to contact the various auctioneers with questions or instructions on picking items up or shipping. I have had experience with lots of online auctions and I find I return more and more to HiBid because of the good selection of things I am interested in, good prices, and the ease of bidding then paying and having thing shipped. The auctioneers all seem to be trustworthy and I have experience no scamming or fraud. I am very please in discovering this site.

Date of experience: October 11, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Mary Ellen, for sharing your positive experience with HiBid! We're delighted to hear that you appreciate our search engine, the wide variety of auctions available, and the ease of communication with auctioneers. We strive to provide a safe and trustworthy platform for bidders like you. If you ever have more questions or need assistance with anything else, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Happy bidding!