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HiBidReviews 2,920

4.0

From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.


hibid.com
Lincoln, United States
+163
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HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

Instant Feedback

5,641 reviews
Virginia
1 review
0 helpful votes
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It was simple and easy and pleasant
October 19, 2023

Had a great time bidding on the products so simple anybody can do it

Date of experience: October 19, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Benjamin, for your 5-star review! We're delighted to hear that you had a simple, easy, and pleasant experience bidding on our products. We strive to make the process accessible to everyone, and your feedback is greatly appreciated. If you ever have any questions or need assistance in the future, don't hesitate to reach out. Happy bidding, and we look forward to having you back for more great auctions!

Rhode Island
1 review
0 helpful votes
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Great experience
October 26, 2023

First time bidding. Took some getting familiar on how it works.

Date of experience: October 19, 2023
John - H. — HiBid Rep
over a year old

Thank you for using our platform, and we appreciate your feedback. We understand that the bidding process can be a new experience for some users. If you have any specific suggestions on how we can improve and make the bidding process more user-friendly, please don't hesitate to share them with us. We are here to ensure your future experiences are seamless, enjoyable and 5-stars worthy. Thank you for your input and for choosing our platform.

Washington
3 reviews
0 helpful votes
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Easy Platform
October 19, 2023

The auction platform used by HiBid is very easy to use, and they give you plenty of time to add a bid at the end of the auction.

Date of experience: October 19, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Shelly, for your kind words! We're thrilled to hear that you find our platform easy to use and that you appreciate the bidding process. If you ever have more feedback or questions, please feel free to share. Happy bidding, and we look forward to having you back for more auctions in the future!

Montana
1 review
0 helpful votes
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Easy
October 19, 2023

Just register, bid, and check your bids often. Easy way to get fun items.

Date of experience: October 19, 2023
Virginia
1 review
0 helpful votes
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Registering and Bidding was a very smooth process
October 19, 2023

NewTown Auction Gallery had a great auction with quality merchandise. Everything was smooth with no problems encountered.

Date of experience: October 19, 2023
Ben C. — HiBid Rep
over a year old

Thank you for your kind feedback, Annis! We're delighted to hear that your registration and bidding process went smoothly. We appreciate your continued support of HiBid, and if you ever have any questions or need assistance, please feel free to reach out. Happy bidding!

Canada
1 review
0 helpful votes
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Easy peasy
October 19, 2023

Just log in or create an account and start bidding. It's that easy.

Date of experience: October 19, 2023
Ben C. — HiBid Rep
over a year old

Absolutely, Marissa! We aim to keep your bidding experience smooth and hassle-free. Thank you for choosing us, and happy bidding!

North Carolina
1 review
0 helpful votes
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Love HiBid
October 18, 2023

Always have had an easy and enjoyable experience on this platform.

Date of experience: October 18, 2023
Ben C. — HiBid Rep
over a year old

We're thrilled to hear that you love HiBid, Kasi! Your feedback means a lot to us, and we're delighted that you've consistently had an easy and enjoyable experience with our platform. If you ever have more auctions to explore or any questions, feel free to reach out. Happy bidding!

Canada
1 review
0 helpful votes
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Very nice experience
October 18, 2023

I liked how the site works and was very easy to use.

Date of experience: October 18, 2023
Florida
1 review
0 helpful votes
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Fun
October 17, 2023

Love on line biding except the pick up days are not always the greatest when you have to work

Date of experience: October 17, 2023
Ben C. — HiBid Rep
over a year old

We appreciate your 5-star rating and feedback, LaVetta! We understand that pick-up days might not always align with your work schedule, but we're glad to hear you enjoy online bidding. Feel free to reach out if you have any suggestions or specific needs, and we'll do our best to accommodate you. Thank you for your support!

Iowa
1 review
0 helpful votes
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Unknown bid
November 16, 2023

When scrolling for items I bid on, I must of accidentally bid on a item I didn't want. I wasn't asked to confirm the bid. Ended up paying for unwanted item.

Date of experience: October 17, 2023
John - H. — HiBid Rep
over a year old

We apologize for any confusion with the bidding process. Our system typically requires a minimum of two clicks to place a bid to help prevent accidental bids. Please refer to our bidder terms (https://hibid.com/home/bidderuserterms) additional information. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for your feedback and for using our platform

Utah
1 review
0 helpful votes
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Good service
October 17, 2023

Good service easy to bid and info was accurate thanks

Date of experience: October 17, 2023
Ben C. — HiBid Rep
over a year old

Thank you for your kind words and 5-star review, Jhon! We're thrilled to hear that you found our service easy to use and our information accurate. If you ever have more questions or need assistance, please don't hesitate to reach out. Happy bidding, and thank you for your support!

Michigan
1 review
0 helpful votes
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HiBid online auctions are great!
October 17, 2023

Using the online auctions is convenient and exciting. I love finding rare items and unique estate sale collections. The HiBid family of auctions allows me to search for things I am interested in with the added ability to decide if I need shipping or can pick up the items myself.

Date of experience: October 17, 2023
Ben C. — HiBid Rep
over a year old

John, we're thrilled to hear you're finding our online auctions convenient and exciting! It's always a great feeling to discover rare and unique items in estate sales. Happy bidding, and we look forward to helping you find more treasures in the future!

Massachusetts
2 reviews
0 helpful votes
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HiBid works
October 17, 2023

Bidding worked well with no problems encountered during this sale

Date of experience: October 17, 2023
Ben C. — HiBid Rep
over a year old

Connie, we're thrilled to hear that your bidding experience went smoothly without any issues. If you ever have more auctions to explore or questions, don't hesitate to reach out. Happy bidding!

Pennsylvania
1 review
0 helpful votes
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Smooth bidding.
October 17, 2023

Bidding is easy to do. Everything is easy to follow. Fees are a little high.

Date of experience: October 17, 2023
Ben C. — HiBid Rep
over a year old

Belva, we're glad you find the bidding process easy and the platform user-friendly. We appreciate your feedback on the fees, and we'll take it into consideration as we strive to improve our services. If you have any more thoughts or questions in the future, feel free to share them. Happy bidding!

Virginia
1 review
0 helpful votes
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Easy, and fast & fun
October 16, 2023

Using the live bid process was easy 7ae & follow along with. Really couldn't suggest any enhancements on Hibid side of operations. Would prefer sellers side be required to put in a minimum criteria description of products sold. A model # and picture solely does not garner confidence on bidding. Less said equals less value in my opinion.

Date of experience: October 16, 2023
Ben C. — HiBid Rep
over a year old

Roger! We appreciate your feedback and are glad you had a positive experience with our live bid process. Your suggestion about requiring more detailed descriptions from sellers is noted, and we'll strive to keep improving our platform. If you have more ideas or questions, please let us know. Happy bidding!

Texas
1 review
0 helpful votes
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Simple Process
October 16, 2023

Search for specific coins is simple, bidding is quick and notifications on outbid is just as quick.

Date of experience: October 16, 2023
Kentucky
2 reviews
0 helpful votes
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Easy bidding
October 16, 2023

First Tim bidding. Everything went easy. I enjoyed it.

Date of experience: October 16, 2023
Michigan
2 reviews
0 helpful votes
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Easy to do
October 16, 2023

Sit in chair watching game while I bid, could watch bids and relax.

Date of experience: October 16, 2023
Pennsylvania
1 review
0 helpful votes
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Great
October 15, 2023

The platform was good, and was easy to use, and the bidding was effortless

Date of experience: October 15, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Charles! We're thrilled to hear that you found our platform user-friendly and the bidding process effortless. We aim to make your auction experiences smooth and enjoyable. If you have any more feedback or suggestions in the future, please don't hesitate to share. Happy bidding, and we hope to see you at more auctions soon!

North Carolina
3 reviews
0 helpful votes
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Loved the Auction Experience
October 15, 2023

Very nice thank you, went quickly, well handled easy to bid and follow up with max bidding!

Date of experience: October 15, 2023
Ben C. — HiBid Rep
over a year old

You're very welcome, Sherry! We're delighted to hear you had a positive experience. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Happy bidding, and thank you for your support!