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Hesimple
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website thubmnail of Hesimple
hesimple.com
Vermont
2 reviews
1 helpful vote
Follow Bert J.
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My wife ordered 4 items, received two. Shoddy pants wrong color and wrong size and a stained blouse. She contacted the company and was told that it would be cheaper to keep them than to send them back to China and pay the tariff! I see that the positive reviews on this site are not written in standard English.
Bert

Date of experience: July 4, 2019
California
1 review
0 helpful votes
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Eager development, excellent costs, outlandish customer affiliation. I had an opening in a shirt and contacted them and found an overflowing game plan. They sent the new shirt purposeless out of pocket and it arrived the next day! Unquestionably will continue using

Date of experience: July 7, 2019
Hawaii
1 review
1 helpful vote
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Dont Take a Chance
July 27, 2019

The clothes LOOK great online but when I received a "dress" I purchased based on the pic, it was nothing like the picture. It was fitted on the top and looked like an undergarment. The straps are of elastic. Also, it says "Free gift" and shows earrings but they charged me for them. When I tried to resolve with the company they insist I ordered the earring and said I would have to pay to ship back the items and would not receive a full refund. Shipping is to China.

Date of experience: July 27, 2019
California
1 review
3 helpful votes
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After waiting almost 2 months to get my order I received 2 of the items I ordered and they are so disappointing. There was no invoice and after the poor details on shipping from CHINA I'm quite certain returning them according to their instructions will be an effort in futility. I'll probably donate them as I'd be embarrassed to give them to someone I know. The fabric quality is incredibly poor. The sizing for a medium is more like an extra small. The shirt is extremely long and was shown as a gauze type material... it is very thin cotton blend? The linen pants are also a very thin material... maybe a blend? If I could cancel the rest of my order I would. According to their return policy you'll most likely be denied. Dont order from the people!

Date of experience: June 4, 2019
Italy
1 review
0 helpful votes
Follow Filipa A.
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I really am pleasantly surprised! It fits great and I was worried since most maxi dresses are too long on me. I can wear flats with this and it perfect for summer. You do need to be modest when sitting to avoid showing too much as the slit is high and seems to rise a bit when sitting.

Date of experience: August 24, 2019
Serbia
1 review
0 helpful votes
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Nice
December 29, 2019

My sister and I have been buying from this shop for 3 months now, and so far it has delivered all that we've hoped for. We particularly love the dresses and jeans. We got 10 items off their new collection already. We just love everything!

Date of experience: December 29, 2019
GB
1 review
0 helpful votes
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Extraordinary
September 9, 2019

I saw the expenses and I was theoretical to buy in light of the fact that the expenses were so extraordinary... I asked myself "whats the catch". I looked online at the reviews and I didn't find a singular better than average overview. I tried it out and I acquired a 14 dollar sweatshirt that seemed like it should have been 40 dollars. I put it on 3-multi day shipping. It came in 9 days, yet simultaneously. I am 5'8'' and I am 145 lbs and I got an immense. It fits flawlessly, its so respectable. It looks basically like the picture. Despite the way this relies upon one solicitation, it was a not too bad experience. I will organize yet again

Date of experience: September 7, 2019
Texas
1 review
4 helpful votes
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Stay away!
June 22, 2019

Clothes take more than a month to arrive. Horrible quality, poor fitting ( actual size is 2 size smaller), and it is not worth to return. The day that a bought it online my card was cloned from another China website ( just a coincidence?). Stay away.

Date of experience: June 22, 2019
Austria
1 review
0 helpful votes
Follow Allen W.
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I think what I love the most is that the clothing selection has it's own theme, but still manages to have a huge variety at the same time. I was able to find cute, casual shirts on page, and then elegant and formal dresses on another. As a girl who loves to rock a range of fashion styles

Date of experience: October 28, 2019
GB
1 review
0 helpful votes
Follow Nelsa L.
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Just buy the perfect dresses, it's what I was looking for a tight dress and a long one. The shipment comes very well packaged, and it adapts perfectly to my body. At the moment I have washed one of the dresses and it has no loss of color, although I recommend not washing it in hot water. They are comfortable and pleasant to the touch. It would be nice if there were more fun colors.

Date of experience: November 30, 2019
GB
1 review
0 helpful votes
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The most professional and fastest service of all time, customer service people should be promoted to employees of the year! My order finally arrived, the dress is as I dreamed. Thank you so much for everything.

Date of experience: May 1, 2020
Canada
1 review
0 helpful votes
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Very Cool
November 1, 2019

Shipment problems are casuals when it comes to online sites yet it cant be zero. In my end I have experience one but only one time but everything went resolved and fine, as always. Thanks for the customer service for the awesome quick assist on my order, I have received it within a week

Date of experience: October 30, 2019
TW
1 review
0 helpful votes
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Good
February 17, 2020

My dress arrived safely yesterday afternoon; it is absolutely stunning and the fit is perfect. The whole process from ordering to delivery went without any problems and you can rest assured i will be ordering from you again in the not too distant future. Thank you so much; the thing i am most looking forward to now is my husbands face when i wear it for our anniversary! "

Date of experience: February 17, 2020
France
1 review
0 helpful votes
Follow Dula L.
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I'm so obsessed with this boutique. I can't think of a more elegant and addictive way of dressing for events. Also, your customer service is really friendly. Now I have bought 5 times and I can say that it has been really satisfying. Now I'm in love with a gray dress... They really make you feel like a princess.

Date of experience: November 26, 2019
Massachusetts
1 review
0 helpful votes
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Attempted to cancel order 5 mins after purchase, company says cant find order. Went on back and forth for 3 weeks, can't find order. Products arrived, very poor quality, does not look like pictures, sizing and shape just not right. Never seen clothes like this before.? Made in someone's garage in 5 mins with no pattern.

Date of experience: June 5, 2019
Hong Kong
1 review
0 helpful votes
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Few orders
November 15, 2019

You've gotta place a few orders, get a feel and fit of the clothes and styles. Keep in mind that this is an Asian website so the style and sizes are mainly focus on Asian body types. So, order a size or 2 up if you're not a petite type

Date of experience: November 15, 2019
Rhode Island
1 review
3 helpful votes
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Bad customer experience
June 15, 2019
Updated review

After this review I get an email saying it will cost a lot to ship to China, so take a 15% discount and alter the dress! It is too small, not too big.
I told them to cancel the other 2 dresses and give me full discount or return label! Ridiculous customer service!

Date of experience: June 15, 2019

No customer service
June 7, 2019
Previous review

I order three outfits. Although I followed sizing chart first to arrive is too small. Tried emailing them on how to return and have yet to receive response. Still waiting for other two dresses. Terrible customer service.

Date of experience: June 7, 2019
Netherlands
1 review
0 helpful votes
Follow Amelie B.
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The clothes are of good quality, exactly as on the web, the colors correspond, the sizes are consistent. The only bad thing is that when placing an order from another country the shipment has taken longer than I expected, but not so much.

Date of experience: November 14, 2019
Spain
1 review
0 helpful votes
Follow Jane W.
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I have tried many websites and applications to buy, and definitely this page is one of my favorites for online purchases. Many designs, products, high quality and modern appearance and at good prices. Really recommended.

Date of experience: September 23, 2019
New York
1 review
0 helpful votes
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Amazing customer service, fast shipping, good quality and amazing product! I love how it came fast, just in time for my vacation, the bracelets look like the real product. You really can't tell the difference, I'm hypnotized by that.

Date of experience: April 29, 2020

Overview

Hesimple has a rating of 3.1 stars from 998 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hesimple most frequently mention customer service, good quality and online store. Hesimple ranks 1965th among Women's Clothing sites.

service
18
value
18
shipping
20
returns
7
quality
21