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Let HerRoom take over your lingerie drawer. Revolutionary 'Know Your Breasts Bra Finder' and 'Universal Cup Sizing' features guarantee the right cup size.
HerRoom Reviews Summary
The company has established a strong reputation for its wide selection of quality lingerie and prompt delivery, with many customers expressing satisfaction with their purchases and the overall shopping experience. However, concerns regarding customer service emerge, particularly related to response times and support during order issues. Some customers faced challenges with product availability and delays, leading to frustration over returns and communication. While many appreciate the product quality and variety, enhancing customer service responsiveness and addressing logistical issues could further improve overall satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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It experience with HerRoom was a very positive one. Thank you.
Very beautiful works perfectly fine I loved it and I ordered new one
Good. I receive order ******* and returned it for a full refund. I have not yet received two items from order #*******.
Please advise.
Thank you
Maia East
It was easy selecting clothes for my model for use on my website. I anticipate the viewing audience will like the clothes when I post the images this month.
Very good. In fact I placed a second order. Thank You
It was for someone else, and they are like the ones she had purchased in the store.
Great to be able to have options in styles, colors and size.
Great to be able to have options in styles, colors and size.
A variety and great selection of sports bra from low to high impact as well as color and sizes.
Unfortunately I didn't try my bras on before washing. I was just so happy to find these again! The elastic band is thinner than ones I had and it's uncomfortable. I've tugged & tried to ‘stretch' it, but …
I've been using herroom.com to buy all my bras for many years. Their service is great and the search on website is really amazing.
You have outstanding customer service! Items were exactly as described, shipped quickly, and an overall excellent experience!
I had thought the Olga panties were no longer being made. So glad to find them on your site.
My order arrived on time, early then expected.
My items were correct size, nicely sealed and no problems at all.
I is a major hassle to return items. For that reason
I will not be ordering again.
Really thin material, doesn't really fit crotch area, cost a fortune even on sale or discounted
I'm very happy with my purchases and the ease of navigating the Her Room website. I've been a customer for years and I never hesitate recommending the website to my family and friends.
Order came quickly and had no issues using the site.
Easy, helpful site that had product I was looking for. Came quickly in excellent condition.
I have ordered multiple times from HerRoom and have always been satisfied, both with the quality of the merchandise and the service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Charlie - We have a very simple 30 day return policy. Unfortunately, your most recent order was made 2 months ago. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager