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From the business
Let HerRoom take over your lingerie drawer. Revolutionary 'Know Your Breasts Bra Finder' and 'Universal Cup Sizing' features guarantee the right cup size.
HerRoom Reviews Summary
The company has established a strong reputation for its wide selection of quality lingerie and prompt delivery, with many customers expressing satisfaction with their purchases and the overall shopping experience. However, concerns regarding customer service emerge, particularly related to response times and support during order issues. Some customers faced challenges with product availability and delays, leading to frustration over returns and communication. While many appreciate the product quality and variety, enhancing customer service responsiveness and addressing logistical issues could further improve overall satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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I did finally receive my order but I would suggest communicating a status in intervals so one knows what's going on. I checked back on my own but the status should have been "pushed" so I could be kept apprised.
Communication was great. I was informed that one of my items was back ordered and they kept me updated regularly so I knew they didn't forget.
Items arrived in a timely manner and were of great quality. The designs were clear and crisp and fabric was warm and comfy. Will definitely be buying from this website soon!
I tell everyone about this site. I love this site.
I always shop this site for Bra's. I love the fit. I'm a larger size and they fit perfectly.
Excellent selection, good value, easy ordering experience, products run true to size
Waited too long for the order, but it was exactly what I wanted when it arrived.
Of course, due to supply chain issues, the time between order and delivery was outrageous.
Had what I wanted and could not find the else where.
I ordered additional pieces to a set that I have had for a while and I love.
I have large breasts and cannot find bras in stores. Her Room always has a great selection at reasonable prices. When items are back ordered, they communicate well throughout the process, to ensure you know the status of your order. Returning items is also an easy process. I have never received a bad product or service from Her Room.
I am happy with my order. The purchasing, delivery and fit. Thank you Herroom!
Good order and delivery experience. Site easy to navigate.
All was fine, however, the shipments were delayed quite a bit - better or really sooner communication would have been appreciated. I get that there is all kinds of supply chain issues outside of your control.
Loved purchasing my bras from HerRoom. First time I did and will do so in the future. Very professional and I received my product in a speedy manner.
I ordered and it was delivered in a timely fashion.
Good variety of products, great prices; takes a long time for deliver and returns/credits take up to 30 days. Would be nice if they told you product is not available at this time.
I happened upon HerRoom.com and found this bra in my size. I ordered it in two colors. Once I received them, I couldn't wait to come back and order in every color in my size. <3
Everything I ordered fit, was good quality, and arrived in good condition. I was pleased with the colors of the Bali Bras. Thank you!
No problems! That's the best advertisement i can print!~
The person who took my order was very helpful and my order, magnifying glasses came very promptly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members