HerRoomReviews 3,672

I have lots of trouble finding a bra that fits. I had a breast reduction years ago unfortunately they didn't remove breast tissue under my arms. This bra I bought in the one bra I bought that did fit but had to return for a larger size but fits pretty good and is comfortable and I don't have to buy a molded foam cup. Because of the vertical and horizontal seams I get the lift I need. Will be doing more shopping with her room for sure.

Though I like the garter belt, I wish there had been a choice for those that are functional rather than only the sexy ones. I only it will last under regular use. Also, getting a prompt reply to questions would be a good thing.

Like my review's title says, HerRoom is my most favorite store --yes, store-- for my intimate wear buying. For several years now, at least three, maybe longer, HerRoom is the only place I shop for and buy my everything intimate. Bras, panties, camisoles. Whatever. I go nowhere else. My confidence in shopping at HerRoom extends way beyond the wonderful selection HerRoom offers. Indeed, HerRoom offers great online help assisting me to pick and choose betweet fits, on how to measure myself and more. Item descriptions are bang perfect.

I'm still waiting for bras I ordered months ago. Crazy.

Shipping and delivery took way too long. Otherwise, exactly what I wanted. The packaging was outstanding.

Ordering was very easy. Two of the bras that I wanted were back ordered, and they told me exactly how long it would be before they were shipped. Everything arrived quickly and in good condition.

They have a large selection of bras and that part was really nice. They give good suggestions for bras and over all are very informative. I purchased 3 bras, but had to return them all for various reasons. However, if you get a bra and it doesn't fit or isn't exactly what you are looking for, their return policy is not as accommodating. You will have to pay for the shipping return and it is a lengthy process. If I am being completely honest, even with all of their options, I will be purchasing my bras in the future from sites like Amazon, who have free returns, so that I am not losing money because of a poor fitting or uncomfortable bra.

I shipped over $200 worth of returned items to HerRoom and never got my refund. When I reported this to them, they said they never received the items and I was responsible because I was the "shipper." Of course they are the shipper, they generated the shipping label and should be responsible—I didn't purchase the shipping. This was a very large expense for me and I never got my items nor my money back.

I carefully eliminated everything from my cart that was on backorder, because I wanted only one shipment, because I was going on a long trip. There was one item that I was not informed was on backorder. It arrived 2 weeks after the rest pot the order. I NEVER WOULD HAVE ORDERED if I knew it was going to be arriving late or separately. As soon as I found out I tried to cancel it, but they wouldn't let me. When it arrived I was away and could not get it returned within the 30 day period. They are refusing to make an exception or take it back even though it was THEIR error in not informing me before I ordered that the item was on backorder. And the people I talked to were awful. Bad vibes and hostile. Refused to acknowledge their screw up, or take any responsibility for it. The wait times to talk to customer service are ridiculously long, and they have hung up on me 3 times. I will NEVER order from this company again.

I wish I would have looked up reviews before doing business with them. I returned an unworn bra ($74) with tags still attached. I contacted them a month later to ask about my refund. They said the item was returned with a yellow mark so it was damaged. And the only thing I could do is pay them another $10 to have it shipped back to me. I won't be doing business with them anymore and I advise others to steer clear. I'm absolutely furious. Not only was I not informed of their decision, but my only recourse was to pay them another $10 dollars to have the bra returned to me.

Wide variety of product, quick shipping and easy returns.

My order was delayed 6 weeks due to transit problems. I understand this. What annoyed me was the constant barrage of over 40 offers from your company before I received the first order.

I had to return an item that did not fit. We all know how hard it is to order certain items online before trying them on, so returns happen. They received my return on June 24th. It is now July 22nd. I have called twice asking when my return would process. First time, they couldn't find it. Second time, they said there was a process to go through before refunding. It has now been nearly exactly an entire MONTH, not since returning it, but since they RECEIVED it! Still no refund or even acknowledgement of receipt. This is not the first time it has taken weeks for a refund from this company, but a month is ridiculous, with no refund in sight. I will not purchase from HERROOM again. Buyer Beware!