HerRoomReviews 3,672

Delivery was put off twice. Cancelled my order and will not be ordering from Her Room again.

I couldn't remember the name and size of an item I ordered for my aunt a few years back. The woman on the phone was terrific as she looked up my previous orders so I could order the correct item.

Love these comfortable Bras! 95 % nice bras do nt care for the five hook close

Thank you. Excellent as always! Great service and quality products. I liked everything and recommend to everyone

HerRoom is always late in delivery. Whether it's nightgown or panties they tell me they're on back order. Every time.

I ordered several bras, knowing that not all of them would fit nicely or look normal. I ended up keeping a few and returning the rest and the whole process was very easy and user friendly.

I know what bra I like. I have tried to shop in department stores for the specific one I like and I either can't find the one I want through the mountains of bras or they don't have the size. This saves the frustration and time. I don't have to go to numerous stores to find what I want.

I furnished my body measurements along with the brand of bra I was interested in and got a shipment in the mail awhile later. Fit was excellent, so no complaints!. Good experience.

Good selection, ease of exchange/return
Professional customer service

The wait was long but the product is the bomb! Her Room as a great selection of items.

I received an email from your team on 7/14 stating that the item I returned came back damaged and that I would not be be receiving a refund. I emailed back on 7/15-no response. I never took off the tags and I returned the item in perfect condition. I returned an item that did not fit me and now I'm being told I am not getting my money back and if I want to keep the item I need to pay even more for shipping? I asked for an image of the "damaged" item and I never received one. I was told to call the customer service line and every time I've called it has been busy. The fact that this has yet to be resolved is infuriating. I am deeply disappointed by my customer experience and will never be shopping from Herroom again.

Placed this order back in March. After noticing that it's been awhile, I contacted them, a couple of times, and said that they will notify when shipped. I wanted to get a time frame, not just get notification. In the mean time, I get promos of products, but I don't want to buy until I get my first order! So, it is now August and finally received order.

Good, returns were easy and orders were handled efficiently

Bestellung erhalten, alles ist wie immer top! Toller Service, 100% Original ohne Zweifel, schnelle Lieferung, sorgfältige Verpackung! Meine besten Empfehlungen für den Kauf, Jungs arbeiten großartig, Respekt!

I needed help and the chat gal was very helpful. She helped me avoid a mistake and also helped me get the order when I needed it.

I was disappointed in quality of the bra I ordered

It's my primary place to shop. I've never been unhappy with the selection, prices, or the delivered product.

The item is as described, fits as expected, and arrived promptly and safely. It was more than I expect to pay, but it's been hard to find my size in this color recently, so I went ahead with the purchase.

What's frustrating is the e-mail barrage after the sale: messages arrive three and four times a week, occasionally daily, with "sale" reminders, ads, and promotions. The e-mail is incessant and annoying and I'm about to delete myself from their database on account of it.