HerRoomReviews 3,671

So easy to shop for exactly what you are looking for.

Had to build a spreadsheet to catalog all the possibilities and a power point presentation to view the bras but finally found my perfect bra which I am wearing!

Finally found the bras I have been looking for. They were on sale, which is always a plus!

This is such a woman's/girls place. The delivery was super fast. My item is just as described! Belly tuck! I will be shopping here again. Thank you for making woman's private shopping so easy.
Elizabeth.

Although shipping was free it took over two weeks to receive my order

Wouldn't recognize my coupon code so I ended up paying more money than I expected

I love this brand and if the quality is up to par for the price, i'll be back! Thanks. My favorite brand of flannel nightgowns. For years. But so expensive typically, for flannel!

I thought I would receive a 10% discount but it didn't show on the original order

I received the items timely and was please with that. The sizes ordered were not correctpartially a miscalculation on my part that could have been easily avoided with better sizing charts. Admittedly, bras present a difficult online.

I originally wrote a review regarding a discount code that was not honored however after contacting HerRoom about this issue they honored my code and immediately refunded my credit card. I highly recommend HerRoom and will continue doing business here. Completely satisfied!

I love your easy sizing guide and the quick service.

Ordered several items in late December. Heard nothing. Contacted mid-Jan to ask for a dispatch update. Was told some items were on backorder and they didn't have an ETA so didn't know when the order would ship - could have offered to ship the items that were in stock, and ship the back ordered items when they arrived, but didn't. I asked to substitute the out of stock items with ones that were in stock, but instead they cancelled the back ordered items altogether. Then charged me for an out of stock item that wasn't included in the package I received. It has taken ONE MONTH to get a refund, and I have sent approximately 30+ emails to customer service to try and get this resolved. Now they've refunded me the WRONG AMOUNT. Unsure how they are operating as a company to be honest. Buyer beware - horrible people to deal with. Have to hassle them about 5 times before you get a response days later saying "we haven't forgotten about you". So unprofessional. Would appreciate a response from the company.

It is nice to be able to search for a specific item and actually find it, plus other VERY SIMILAR options in fit and support. Thank you so much!

Only bra I've been able to wear after my reconstruction surgery.

I love these bras. I have ordered them from Her Room in the past and had great service. The only reason I didn't give full stars was because they were out of the color black and the color white in my size so a disappointment.

I am pleased with the product and look forward to using your services again.

Love all the sizes and beautiful options. Best I've seen anywhere. This is my first order, so I'm hoping the rest of this experience is just as good!

Shopping experience was great and you had exactly what I was looking for.

The products are fine. Not always as advertised but I've been happy in the past. Where this company has lost me is their customer service. I am still trying to work on an order from 12/4/2019. Now, February 14th and they are refusing an exchange. They did kindly offer to donate the brand new bra. Or I can pay MORE to have them ship it back. With e-commerce being a main source of shopping these days customer service is key. This company is the perfect example of what is wrong with e-commerce.

Easy to find what I wanted. Easy to choose size and colors. Nice selection. Quick purchase.
She still has yet to try them on, this just now being Valentine's Day as I'm writing this, so we'll see about fit. Some of the reviews stated the sizes and material had changed. Thanks!