From the business
Let HerRoom take over your lingerie drawer. Revolutionary 'Know Your Breasts Bra Finder' and 'Universal Cup Sizing' features guarantee the right cup size.
HerRoom Reviews Summary
The company has established a strong reputation for its wide selection of quality lingerie and prompt delivery, with many customers expressing satisfaction with their purchases and the overall shopping experience. However, concerns regarding customer service emerge, particularly related to response times and support during order issues. Some customers faced challenges with product availability and delays, leading to frustration over returns and communication. While many appreciate the product quality and variety, enhancing customer service responsiveness and addressing logistical issues could further improve overall satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
This site has everything a woman needs... all sizes, styles, colors.
This site has everything a woman needs... all sizes, styles, colors.
An unlimited selection of beautiful things. From daily wear to that special evening.
It's an unlimited selection of beautiful things. From daily wear to that special evening.
I'm still unable to use the profuct I primarily shopped for since I have questionable and haven't received a reply after 2 days,
Had trouble processing order. Kept getting 504 Gateway Timeout message. Had to reenter shipping and credit card information multiple times.
Had trouble processing order. Kept getting 504 Gateway Timeout message. Had to reenter shipping and credit card information multiple times.
Hope the fit and quality are as good as reviews stated. Quality and fit seem as good as reviews.
Thank you
Hope the fit and quality are as good as reviews stated
First time shopping experience on this site... customer-friendly. Lovely garment: material and style
Shipping was amazingly quick. Will be shopping here again.
First time shopping experience on this site... customer-friendly
Love the detailed measurements! Fair prices on difficult to find bra sizes & brands.
More selections in Petite sizes than most other sites. Easy returns
Love the detailed measurements! Fair prices on difficult to find bra sizes & brands.
More selections in Petite sizes than most other sites. Easy returns
Experience good, but I'm a first time buyer so I hope it goes smooth.
Experience good, but I'm a first time buyer so I hope it goes smooth.
I purchased a bra and returned it because it did not fit. They stated it had deodorant stains so no refund. That is an old retail scam. Apparently they have done it to multiple customers. How are there stains if I havent put deodorant on because I have not been out very often due to covid. Scam
Your review responses seem to be on the defensive when a customer has a less than satisfactory experience with the product. I don't like that. Never saw an apology. Didn't used be like that but it been over a year since I made a purchase. Not a good look!
Your review responses seem to be on the defensive when a customer has a less than satisfactory experience with the product. I don't like that. Never saw an apology. Didn't used be like that but it been over a year since I made a purchase. Not a good look!
Her Room has the exact bra and size I was looking for and could not find elsewhere.
Her Room has a good selection of minimizer bras and a very user-friendly ordering process.
No hassle checkout. Had what I was looking for and size too‼
I was directed to your site from a family member. They raved about your Company. And even gave me one of your products as a gift. I was so happy with it that I purchased 7 more only to be disappointed on arrival. Upon looking at my order I was disappointed seeing that One of my "Exquisite Form Coloratura Flutter Sleeve Short Nightgown" had what appears to possibly be mud or ink dried on the material. The packaging was not damaged at all. I'm not sure how this happened but it certainly don't make a 1st good impression with the customer.
Easy to navigate the site with a fast and easy checkout.
My experience was great especially for the help of Crystal P in the chat room. Her customer service and help was exceptional!
My experience was great especially for the help of Crystal P in the chat room. Her customer service and help was exceptional!
I was overwhelmed by the huge bra selections. I was hoping that the ones I ordered would be a perfect fit. I will need to exchange 2 that are too tight. The other 2 fit great and are super comfortable. I'm so excited to finally have comfortable bras.
I found so many bras that I liked but was a little unsure of the fit. A few I really liked didn't come in my size. It took quite a while to make my selections and hopefully they all fit well. I'm looking forward to trying out my purchases.
Hopefully the product is as good as the description
Hopefully the product is as good as the description
Beautiful style and I like the wider shoulder strap.
I just wish the sale prices covered more than standard colors
While I enjoy the variety, its upsetting that the pretty colors are never on sale especially for larger cup sizes
This is the best and more informative site I have seen. I love all the videos for learning how to choose the correct size and styles it fit your body.
This is the best and more informative site I have seen. I love all the videos for learning how to choose the correct size and styles it fit your body.
Costs a bit more than I'd like but it looks nice. I hope it's as great as it looks. It's for 92 yr old mom.
Costs a bit more than I'd like but it looks nice. I hope it's as great as it looks. It's for 92 yr old mom.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members