From the business
Let HerRoom take over your lingerie drawer. Revolutionary 'Know Your Breasts Bra Finder' and 'Universal Cup Sizing' features guarantee the right cup size.
HerRoom Reviews Summary
The company has established a strong reputation for its wide selection of quality lingerie and prompt delivery, with many customers expressing satisfaction with their purchases and the overall shopping experience. However, concerns regarding customer service emerge, particularly related to response times and support during order issues. Some customers faced challenges with product availability and delays, leading to frustration over returns and communication. While many appreciate the product quality and variety, enhancing customer service responsiveness and addressing logistical issues could further improve overall satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Superb choices and products! The Ellen Tracy soft bra gown is my favorite. They are also one of few who have intimate wear that fits.
Great selection and easy to navigate website. Good prices on nice quality bras.io
Nothing special. I found what I needed and ordered the items.
My transaction with my order was great, would recommend this company to anyone regarding what I ordered. I will be back again when needed.
Always find new and exciting items and very easy to search. Also looking for items that are normally hard to find at other sites
Nice to be able to shop easily! Sure wish your larger lady sizes came in more colors.
Nice to be able to shop easily! Sure wish your larger lady sizes came in more colors.
Good description-easy to find. Great fit! Very comfortable
I received my order with no delay. I would not hesitate to order from Her Room again.
Panties did not say they were not machine dryable. Who hangs underwear up to dry? Also was told to return items within 30 days. Email said by a certain date which was much earlier. I had just received the item. If I dont get a refund will go outside to complain.
Very efficient, product came within a reasonable period of time. Very pretty and functional.
Comfortable and will recommend this company to friends and family.
Great product and speedy delivery. Always get exactly what I need
The process was simple and easy! I received my items in a timely manner!
It's hard for me to find bras that fit. I finally found some. Thank you very much.
I purchased the wrong cup size of my bra and returned them as advised and very quickly I received the correct size. I love the Lilyette underwire bras and intend to purchase three more.
HerRoom is selling Natori nightgowns in a size that Natori doesn't make, I. E., they are selling size XXL as size 2X and they are not the same at all.
Hello Amanda - We appreciate your feedback. We offer this item in a 2X which we also feel is an XXL. This is the largest size Natori makes, and our size chart gave you the Dress size, Bust, Waist and Hip measurments that are contained in this size. We have confirmed with Natori that our size chart is accurate. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager
Quality ladies panties. Run very generous in size.
Like this site for having so many choices, top brands, and quality products.
Like this site for having so many choices, top brands, and quality products.
Herroom provides many quality brands and styles in my bra size.
Everything I want, all in one place, all the sizes I need.
Good products at good prices. Herroom is one of the few vendors who offer me many attractive options in the style of bra that I need.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Babs - The panty pack you purchased clearly displayed the following: Care: Hand wash cold. Line dry. This is a very typical care instruction for all cotton panties. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager