HerRoomReviews 3,672

Very satisfied with my order and the product. It was as described and exactly what I ordered.

Always consistent. Fits perfectly. Will be a return customer.

Trying to return. Wrong size for me thought package was lost, finally came. Tried to return but return page not allowing me to click on item

I went to the website. Easy to order, photos were helpful. Just trying to get in 50 characters.

Very easy to order and the product arrived quickly.

My experience has been very satisfying. I would use this set again, and recommend it.

Great good nice, easy and order was good. Good prices

HerRoom has a good selection of slip lengths, colors, and sizes. My order took a long time to ship, but I don't think that's HerRoom's fault. I assume the global supply chain problems are to blame. HerRoom let me know in advance that my shipment would be delayed due to one item's availability, and they notified me when it was ready to ship. Good experience overall.

I was totally satisfied and will definitely order again.

I was able to find the bra I wanted quickly and easily. Works great!

Pleasant and easy. Good selection of items, and good prices.

Ordered 2 bras that cost $100 total. Took forever to receive, and then the wrong size was shipped. Was on hold with their phone customer service for well over 45 min until zoey finally hung up. Who has time for this BS? Then I went on the chat option and chatted with Windy B who would not issue a return label despite Her Room shipping me incorrect sizes. Windy actually ended the chat when I said I did not understand WHY I would be expected to pay for postage and insurance to return YOUR mistake. I will be disputing this charge with my credit card company and would recommend to stay far away from this joke of a company.

Delivery on time
Notification when delivery was made

When I did not receive my merchandise I contacted customer service and was told to file a theft report with USPS because the package was shown as delivered. I was also informed they would no longer help me with this issue. This business took no responsibility to guarantee delivery or offer a refund for items I have not received. I still have not gotten my purchase one week after "delivery". Absolutely no concern was shown for my satisfaction. They just took my money and dismissed me.

I think I ordered the wrong size and I've misplaced the packing slip with return info on it... HelP!

The bras I ordered took several months to even begin shipping. Had I not been too lazy to refund my order the first couple of months, I would've never gotten my order. I'm glad I didn't since I finally got a bra that fits me for the first time in EVER! But, I also ordered two bras and only got one since one was apparently no longer being made... Wish I had known that before ordering! Still, I am satisfied with the bra I have; it's now my go-to bra for anything.

Very good experience. Huge product selection available, very informative descriptions -- way beyond the norm, and excellent follow-through and service.

I did have to exchange. Already sent back. But love the bra and can't wait for the new one to come!

My first time ordering. Was a little hesitant but everything worked out fine.

I've shopped with HerRoom several times and am pleased with their service overall. The one issue I have is when any of the items in my order are backordered. When that happens, the whole shipment is held up until the backordered items can be included. So pay attention to whether items are backordered or available to ship immediately, and adjust your expectations accordingly.